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Pay at a glance

12 Comfort Call employees told us the following about their pay.

  1. People are not paid enough
  2. People are paid below market rates
  3. Breaks aren’t paid
  4. People don’t get sick pay
  5. No unpaid extra work

How much does Comfort Call pay per hour?

This table shows how hourly pay rates at Comfort Call compare across the different types of jobs they offer.

Job area Comfort Call pay rate
Care workers and assistants £8.67–9.00

What does Comfort Call pay different age groups?

This table shows how hourly pay rates at Comfort Call vary between age groups.

Age group Comfort Call pay rate
16-17 Not enough data yet
18-20 Not enough data yet
21-24 Not enough data yet
25 and over £8.70–9.00

What is the Real Living Wage?

The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

Location Real Living Wage
London £10.75
Rest of the UK £9.30

What is the legal minimum wage?

The minimum wage is the legal minimum you must be paid per hour.

Age group Legal minimum wage
Under 18 £4.62
18-20 £6.56
21-22 £8.36
23 or older £8.91

People are not paid enough

Bad
20% of people say they are paid the Real Living Wage for the area they work in

Based on information from 10 job reviews

Why this matters

Everyone should be paid enough to live on.

The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

The Real Living Wage is currently £9.30 per hour, and £10.75 per hour in London.

People are not paid market rates

Bad
0% of people are paid average or more than the typical pay for the type of work they do

Based on information from 10 job reviews

Why this matters

Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

Not always. Most people don’t get paid breaks

Not great
36% of people say they get paid breaks

Based on information from 11 job reviews

Why this matters

A good job should have paid breaks.

You should be paid for all your time at work, whether you’re on a break or not.

Does Comfort Call pay sick pay?

No. People don’t get proper sick pay

Bad
0% of people say they would get paid if they were sick but scheduled to work

Based on information from 12 job reviews

Why this matters

Everyone gets sick sometimes. You should be able to take time off without worrying.

At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Do workers at Comfort Call do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work

Good
36% of people report that they do extra work that they don’t get paid for

Based on information from 11 job reviews

Why this matters

Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Does Comfort Call pay by the hour or annually?

People get paid by the hour

  • 100% of people report they get paid by the hour
  • 0% of people report they get paid an annual salary

Based on information from 12 job reviews

Does Comfort Call pay weekly, biweekly or monthly?

People get paid every four weeks

  • 0% of people report they get paid weekly
  • 0% of people report they get paid every two weeks
  • 92% of people report they get paid every four weeks
  • 8% of people report they get paid monthly

Based on information from 12 job reviews