Co-op Funeralcare

Working alone

No support, no team work

It's rewarding work, you make your own decisions on your workload and you're there in a family's darkest hour to give their loved one the dignity and care they deserve.

The pays pretty good, and the company does make a lot of allowances for staff to look after themselves and each other.

Workplace politics and slackers that view it as a job rather than a career have brought the reputation down. The vehicles aren't maintained frequently enough and there have been times when you're expected to drive a vehicle to collect someone who has died and the lights don't work, or the heater has died in the middle of winter.

Higher up management do try to push things in the right direction though... its never truly dangerous.

Some flexibility

a full time contract is only 15 hours, the hours aren't enough to live

Working alone

People I work with

The families I meet

Lack of communication. Sick of hearing. We have always done it like that

Rewarding. Our families, helping people, proud of what I do.

Lack of staff, the corporate nature of the company in a business that shouldn't be corporate. The figures focus rather than people based focys

Driving last journey

Managers who think they know it

Job satisfaction and the team I work with

Lack of progression and senior management understanding

Helping families

Too much in-fighting amongst staff, too many policy changes and changes to ways of working all the time, poor pay, under appreciated. Sometimes boring when no customers.

Hours its near home

Stressful. Lone working. Work load too much. Given loads of tasks by head office that don't work

Working as a team

Unorganized, stressful, pay, unsociable hours

Easy to do

Messes with sleep patterns

Being able to help those who are going through the worst time in their life.

Management. The pay.

Good hours

We deal with the deceased

People not knowing what they are doing

caring for the deceased

Feel worthless and paycut

Delivering great service good communication work life balance

Weekends