Do Clarks pay breaks?

Which fashion retailers pay breaks?

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What people are saying about sick pay at Clarks

• Best thing

  - Lovely coworkers
  - Good staff perks - 33% off of shoes, 4 free pairs a year
  - Sometimes you serve lovely and understanding customers and really sweet children
  - Reasonably good pay

  Worst thing

  - Unpaid breaks.
  - Unrealistic targets - we are expected to push products onto customers to reach certain targets and get reprimanded if we don’t reach them. The targets were increased last year despite the fact that the old targets were rarely being met. It doesn’t seem like head office understands that it really depends on luck with the customers you serve that day and if they actually need and are willing to spend money on the overpriced products you try to sell them.
  - Quality of shoes decreasing despite high prices - a lot of pairs are returned with soles wearing away or glue breaking down after only being worn a few times.
  - Not great range of shoes for certain demographics - wide and narrow fittings don’t have many options. For kids, casual shoes are only really made up to a size 12 - above that it’s only school shoes and trainers despite a lot of customers looking for everyday shoes in larger sizes. Large size 8-10 for school shoes only really have velcro options.
  - Customers can be rude and demanding
  - Insoles used to be free if fitted with on kids, now we charge 50% for them which isn’t too expensive but is likely to be met with negative reactions from customers used to getting them for free. Apparently this is due to too many people taking them ‘just in case’ but given how cheap (and low quality, the foam insoles wear down very quickly) they are, it seems unnecessary.
  - Management at my store can come across as patronising and insensitive at times.
  - Work can be very stressful and physically demanding when busy but very boring when it’s quiet

  4.6

  Clarks Sales assistant, December 2023

• Best thing

  Discount (33% off all clarks shoes), really nice team, pay good for my age (under 18)

  Worst thing

  Can't take holiday during 'peak weeks', job is physically exhausting, difficult targets to hit (particularly if on kids), breaks are short and unpaid, customers can be extremely difficult

  5.5

  Clarks Retail assistant, July 2023

• Best thing

  - discount
  - the team
  - working on kids and adults

  Worst thing

  - no proper breaks
  - managers get mad if you spend too long with a customer ( if the kid trying shoes on is running around and taking long to make a decision we get pressured to quickly close the sale and move on to next customer)

  2.0

  Clarks Sales assistant, November 2022

• Best thing

  my colleagues, management and the benefits

  Worst thing

  unpaid breaks and sick leave

  8.6

  Clarks Sales assistant, October 2022