CityFibre

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CityFibre is a fibre network provider, which can be found in multiple UK cities.

cityfibre.com

Rating based on 17 employees who took the Breakroom Quiz

About jobs at CityFibre

Pay

    Good
  • Most people are paid a living wage

    Do CityFibre pay a living wage?

    Most people are paid a living wage.

    How we know this

    88% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 17 people who took the Breakroom Quiz between July 2022 and February 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.00 per hour, and £13.15 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Good
  • Most people are paid market rates

    Do CityFibre pay market rates?

    Most people are paid above average for their job.

    How we know this

    91% of people are paid above average for the type of work they do.

    Based on data from 11 people who took the Breakroom Quiz between July 2022 and February 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do workers at CityFibre get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    71% of people say they don’t get paid breaks.

    Based on data from 14 people who took the Breakroom Quiz between July 2022 and February 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Good
  • Most people get sick pay

    Do CityFibre pay sick pay?

    Yes. Most people get proper sick pay.

    How we know this

    73% of people say they would get paid if they were sick but scheduled to work.

    Based on data from 15 people who took the Breakroom Quiz between July 2022 and February 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Hours and flexibility

    Good
  • Easy to book holiday

    How easy is it to book a holiday at CityFibre?

    Most people find it easy to book holiday.

    How we know this

    100% of people report it’s easy to book holidays.

    Based on data from 15 people who took the Breakroom Quiz between July 2022 and February 2024.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at CityFibre?

    Most people find it easy to take sick leave.

    How we know this

    100% of people report that it’s easy to take time off if they are sick.

    Based on data from 13 people who took the Breakroom Quiz between August 2022 and October 2023.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do people at CityFibre feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    100% of people say they’re treated with respect by their managers.

    Based on data from 15 people who took the Breakroom Quiz between July 2022 and February 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at CityFibre get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    35% of people report that they don’t get to take proper breaks.

    Based on data from 17 people who took the Breakroom Quiz between July 2022 and February 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful to work at CityFibre?

    Some people feel stressed here.

    How we know this

    36% of people say they often feel stressed at work.

    Based on data from 14 people who took the Breakroom Quiz between July 2022 and February 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do people at CityFibre enjoy their jobs?

    Most people enjoy their job.

    How we know this

    88% of people report they enjoy their job.

    Based on data from 16 people who took the Breakroom Quiz between July 2022 and October 2023.

  • Good
  • Most people recommend their team

    Do people at CityFibre recommend working with their team?

    Most people recommend working with their team.

    How we know this

    76% of people report that they would recommend working with their immediate team to a friend.

    Based on data from 17 people who took the Breakroom Quiz between July 2022 and February 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at CityFibre?

    Some people did’t get enough training when they started.

    How we know this

    36% of people report they didn’t get enough training when they started working here.

    Based on data from 14 people who took the Breakroom Quiz between July 2022 and September 2023.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good
  • Most people get support to progress

    Are people given support to progress at CityFibre?

    Most people are given support to progress here.

    How we know this

    In the last year, 81% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 16 people who took the Breakroom Quiz between July 2022 and February 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Okay
  • Head office only partly understands what’s happening

    Do people think CityFibre head office understands what's happening where they work?

    Some people think head office doesn’t understand what’s happening where they work.

    How we know this

    67% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 12 people who took the Breakroom Quiz between July 2022 and February 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Good
  • Most people feel well informed by head office

    Do workers feel well informed about how CityFibre is doing?

    Most people feel well informed about how the company is doing.

    How we know this

    79% of people feel that they are kept well informed about how the company is doing as a whole.

    Based on data from 14 people who took the Breakroom Quiz between July 2022 and October 2023.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How CityFibre ranks

CityFibre ranks joint 35th to work for out of engineering firms.

  1. 35= Thales
    8.7
  2. 35= CityFibre
    8.7
  3. 35= Buro Happold
    8.7

Rankings are based on Breakroom Ratings for employers with 5 or more Breakroom Quiz responses, accurate as of 28 March 2024.