Team member at Cineworld

People in this role may also be known as retail and sales assistants.

17 workers in this role at Cineworld have taken the survey.

How much does Cineworld pay team members?

Team member at Cineworld
£6.70–9.10
Typical range
£7.00–10.00

Team member employees at Cineworld are typically paid £6.70–9.10 an hour, based on data from 17 employees.

Compare pay rates at Cineworld

What is management like for team member employees at Cineworld?

48 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do team members think Cineworld head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    20% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 15 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Excellent
  • Managers are respectful

    Do team members at Cineworld feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    80% of people say they’re treated with respect by their managers

    Based on information from 15 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

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What are the hours like for team member employees at Cineworld?

48 employees told us the worst thing about this job…

Find out what it is by joining Breakroom for free today.

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do team members get of their shift pattern at Cineworld?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 82% report getting one week notice or less
    • 12% report getting two weeks notice
    • 0% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 6% report having a fixed rota

    Based on information from 17 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Contracts don’t match the hours people work

    Do team members work the same number they are contracted for at Cineworld?

    Only some people work the same number of hours they’re contracted for

    How we know this

    73% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 15 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • People worry about getting enough hours

    Do team members at Cineworld worry about hours?

    Most people worry about getting enough hours

    How we know this

    53% of people report they worry about getting enough hours

    Based on information from 17 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Good
  • Good choice of shifts

    Do team members at Cineworld get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    71% report that their manager gives them enough choice over which shifts they work

    Based on information from 17 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

Excellent
  • Easy to book holiday

    How easy is it for team members to book a holiday at Cineworld?

    People find it easy to book holidays

    How we know this

    93% of people report it’s easy to book holidays

    Based on information from 15 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it for team members to take sick leave at Cineworld?

    People find it easy to take sick leave

    How we know this

    89% of people report that it’s easy to take time off if they are sick

    Based on information from 9 job reviews

  • No short notice shift changes

    Do Cineworld managers change team members shifts at short notice?

    Managers don’t change people’s shifts at short notice

    How we know this

    23% of people say their manager changes their shifts at the last minute

    Based on information from 13 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People get proper breaks

    Do team members at Cineworld get proper breaks?

    People get proper breaks

    How we know this

    90% of people report that they get to take proper breaks

    Based on information from 10 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • No unpaid extra work

    Do team members at Cineworld do extra work that they don't get paid for?

    No. People don’t do unpaid extra work

    How we know this

    10% of people report that they do extra work that they don’t get paid for

    Based on information from 10 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

What is career progression like for team members at Cineworld?

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Good
  • Opportunities to progress

    Are team members given support to progress at Cineworld?

    Most people are given support to progress here

    How we know this

    In the last year, 60% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 15 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Excellent
  • Enough training

    Do team members get enough training when they start at Cineworld?

    People get enough training when they start

    How we know this

    75% of people report they got enough training when they started working here

    Based on information from 16 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from team members at Cineworld

5 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Quick money, choose as many shifts, discounts and perks

    Worst thing

    Late shifts, busy hours

    7.6

    Employee, June 2021

  • Best thing

    Free tickets

    Worst thing

    It gets to busy

    8.1

    Employee, June 2021

  • Best thing

    Free films and the team at my level and since if the team leaders I work with are lonely people

    Worst thing

    Management have no respect for their staff, way to much cleaning

    4.9

    Employee, May 2021

  • Best thing

    The people I work with are genuinely nice and really keep the day going

    Worst thing

    It can get quite dead and those times of just standing doing nothing really does kill it

    7.0

    Team member, December 2019

  • Best thing

    Flexibility during the actual job

    Worst thing

    Literally everything else. Poor working conditions, poor morale, high staff turn over, pay rates are low, very little progression

    1.6

    Team member, December 2019

How Cineworld ranks

Cineworld ranks joint 64th to work for in retail or sales assistant employers

  1. 64= British Heart Foundation
    5.9
  2. 64= Cineworld
    5.9
  3. 64= Clarks
    5.9