Team leader at CeX

People in this role may also be known as retail and sales supervisors or supervisor.

6 workers in this role at CeX have taken the survey.

How much does CeX pay team leaders?

Team leader at CeX
£7.57–9.00
Typical range
£8.63–11.72

Team leader employees at CeX are typically paid £7.57–9.00 an hour, based on data from 6 employees.

Compare pay rates at CeX

What is management like for team leader employees at CeX?

37 employees told us the worst thing about this job…

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Not great
  • Head office doesn’t understand the frontline

    Do team leaders think CeX head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work

    How we know this

    40% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 5 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Excellent
  • Managers are respectful

    Do team leaders at CeX feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    83% of people say they’re treated with respect by their managers

    Based on information from 6 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Extensive experience, casual work environment, good working relationships with others at all levels including senior management.

    Worst thing

    Poor pay, extreme expectation of workload, very diverse skill set required, poor training and poor support from senior management.

    4.2

    Store manager, August 2020

    • Manages people
    • £21,500 per year, working a 40 hour week
    • 25 or older

Find out what other people are saying about working at CeX

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What are the hours like for team leader employees at CeX?

37 employees told us the worst thing about this job…

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do team leaders get of their shift pattern at CeX?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 60% report getting one week notice or less
    • 20% report getting two weeks notice
    • 0% report getting three weeks notice
    • 20% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 5 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Not easy to take sick leave

    How easy is it for team leaders to take sick leave at CeX?

    Most people find it hard to take sick leave

    How we know this

    40% of people report that it’s easy to take time off if they are sick

    Based on information from 5 job reviews

Excellent
  • Easy to book holiday

    How easy is it for team leaders to book a holiday at CeX?

    People find it easy to book holidays

    How we know this

    83% of people report it’s easy to book holidays

    Based on information from 6 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People get proper breaks

    Do team leaders at CeX get proper breaks?

    People get proper breaks

    How we know this

    80% of people report that they get to take proper breaks

    Based on information from 5 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

What is career progression like for team leaders at CeX?

37 employees told us the worst thing about this job…

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Good
  • Enough training

    Do team leaders get enough training when they start at CeX?

    Most people get enough training when they start

    How we know this

    50% of people report they got enough training when they started working here

    Based on information from 6 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Opportunities to progress

    Are team leaders given support to progress at CeX?

    Most people are given support to progress here

    How we know this

    In the last year, 67% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 6 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from team leaders at CeX

2 employees left their honest reviews of this employer…

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  • Best thing

    It can be fun, the team I work with make a good atmosphere.

    Worst thing

    Dealing with abuse from customers.

    5.5

    Team leader, March 2021

    • Manages people
    • £9.00 per hour
    • 25 or older
  • Best thing

    The team I work with, somewhat relaxed atmosphere, decent perks

    Worst thing

    Customers can be extremely disrespectful and rude, complicated policies

    5.8

    Team leader, December 2019

    • £8.40 per hour
    • 21–24 years old

Latest vacancies for team leaders at CeX

See all CeX team leader jobs

How CeX ranks

CeX ranks joint 41st to work for in retail or sales supervisor employers

  1. 41= CeX
    5.5
  2. 41= Iceland
    5.5
  3. 41= One Stop
    5.5