CeX
Sales assistant at CeX
People in this role may also be known as retail and sales assistants.
18 workers in this role at CeX have taken the survey.
How much does CeX pay sales assistants?
Sales assistant employees at CeX are typically paid £5.57–8.99 an hour, based on data from 18 employees.
What is management like for sales assistant employees at CeX?
38 employees told us the worst thing about this job…
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Head office doesn’t understand the frontline
Do sales assistants think CeX head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
20% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they workBased on information from 15 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Managers are respectful
Do sales assistants at CeX feel treated by respect by their managers?
Most people feel treated with respect by their managers
How we know this
73% of people say they’re treated with respect by their managersBased on information from 15 job reviews
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Here’s a recent review that mentions management:
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Best thing
Extensive experience, casual work environment, good working relationships with others at all levels including senior management.
Worst thing
Poor pay, extreme expectation of workload, very diverse skill set required, poor training and poor support from senior management.
Store manager, August 2020
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Join BreakroomWhat are the hours like for sales assistant employees at CeX?
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Less than 4 weeks notice of shifts
How much notice do sales assistants get of their shift pattern at CeX?
People don’t get 4 weeks notice of when they’re working
How we know this
- 82% report getting one week notice or less
- 6% report getting two weeks notice
- 0% report getting three weeks notice
- 6% report getting four weeks notice or more
- 6% report having a fixed rota
Based on information from 17 job reviews
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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Good choice of shifts
Do sales assistants at CeX get to choose the shifts they work?
Most people get enough choice over which shifts they work
How we know this
71% report that their manager gives them enough choice over which shifts they workBased on information from 17 job reviews
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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No short notice shift changes
Do CeX managers change sales assistants shifts at short notice?
Most managers don’t change people’s shifts at short notice
How we know this
31% of people say their manager changes their shifts at the last minuteBased on information from 16 job reviews
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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People don’t worry about getting enough hours
Do sales assistants at CeX worry about hours?
Most people don’t worry about getting enough hours
How we know this
50% of people report they worry about getting enough hoursBased on information from 16 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
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Easy to book holiday
How easy is it for sales assistants to book a holiday at CeX?
People find it easy to book holidays
How we know this
79% of people report it’s easy to book holidaysBased on information from 14 job reviews
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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Easy to take sick leave
How easy is it for sales assistants to take sick leave at CeX?
People find it easy to take sick leave
How we know this
92% of people report that it’s easy to take time off if they are sickBased on information from 12 job reviews
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People get proper breaks
Do sales assistants at CeX get proper breaks?
People get proper breaks
How we know this
100% of people report that they get to take proper breaksBased on information from 10 job reviews
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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No unpaid extra work
Do sales assistants at CeX do extra work that they don't get paid for?
No. People don’t do unpaid extra work
How we know this
23% of people report that they do extra work that they don’t get paid forBased on information from 13 job reviews
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
What is career progression like for sales assistants at CeX?
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Enough training
Do sales assistants get enough training when they start at CeX?
Most people get enough training when they start
How we know this
61% of people report they got enough training when they started working hereBased on information from 18 job reviews
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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Opportunities to progress
Are sales assistants given support to progress at CeX?
Most people are given support to progress here
How we know this
In the last year, 50% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their roleBased on information from 16 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Latest reviews from sales assistants at CeX
7 employees left their honest reviews of this employer…
You can read them by joining Breakroom for free today.
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Best thing
People are lovely
Worst thing
Customers are often rude, uncooperative and unhygienic
Employee, June 2021
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Worst thing
No job security
Don’t get treated with respect
No SSP because of low contractEmployee, April 2021
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Best thing
Fun staff
Easy enough work
Good productsWorst thing
Minimum wage
Little room for promotionEmployee, April 2021
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Best thing
It’s very comfortable all the people are nice
Worst thing
Customers, minimum wage and it gets insanely busy a lot
Sales assistant, December 2020
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Best thing
it’s central to town which means i can get a coffee before and after work
Worst thing
i didn’t get trained properly so i’m not fully sure with what i’m doing
Christmas Temp, November 2020
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Best thing
Don't work weekends
Worst thing
Horrible customers
Etailer, August 2020
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Best thing
I like what we do
Worst thing
Low pay
Cashier, November 2019
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How CeX ranks
CeX ranks joint 89th to work for in retail or sales assistant employers
- 89= CeX
- 89= McDonald’s
- 89= Morrisons