CeX job reviews

Showing 35 reviews

• Best thing

  Diverse set of problem solving opportunities.

  Worst thing

  Customers can be very rude.
  Pay I feel is not enough for the responsibilities.
  Pretty slow progression/ training after team leader/supervisor role

  2.8

  CeX Employee, June 2022

• Best thing

  Fun people to work with
  Work around things I like
  Rewarding

  Worst thing

  Customers can be really rude and mean
  Get a lot of smelly customers
  Don't agree w/ our prices

  8.0

  CeX Employee, May 2022

• Best thing

  my colleagues

  Worst thing

  busy days and getting little to no break

  3.7

  CeX Employee, May 2022

• Best thing

  Easy to get along with the staff

  Worst thing

  Finding staff to do the job

  8.8

  CeX Employee, May 2022

• Worst thing

  It's not worth it ever. I hate the place. NEVER APPLY TO WORK HERE

  1.1

  CeX Employee, April 2022

• Best thing

  The team I work with

  Worst thing

  Agressive customers

  7.6

  CeX Employee, April 2022

• Best thing

  Chill atmosphere, good for tech enthusiasts.

  Worst thing

  Difficult customers, too relaxed atmosphere sometimes.

  6.4

  CeX Employee, April 2022

• Best thing

  The people you work with

  Worst thing

  Management, the company itself, the unrealistic expectations, the sort of customers you get

  1.5

  CeX Employee, March 2022

• Worst thing

  Pay, culture, treatment of staff, senior management

  1.1

  CeX Employee, February 2022

• Best thing

  Management team and colleagues are friendly. Easy to change shifts if needed. Usually get plenty of hours. regular customers are delightful to serve. Freedom of dress code. Good mental health care

  Worst thing

  Some customers are rude and impatient when starting a long processing procedure. Organisation almost shuts down when understaffed.

  9.4

  CeX Employee, February 2022

• Best thing

  The team and my coworkers are amazing
  Ability to borrow and return items to try out for 2 weeks

  Worst thing

  The customers are often rude and disrespectful
  Head office doesn’t really understand how the shops operate realistically

  7.1

  CeX Employee, February 2022

• Best thing

  The people I work with

  2.3

  CeX Employee, January 2022

• Best thing

  Colleagues are so friendly

  Worst thing

  The customers

  8.9

  CeX Employee, December 2021

• Best thing

  I absolutely love working there. Not only are the managers, supervisors and other staff the most amazing people I’ve met, but the job is also quite fun when it’s not super busy. I’m so happy I started working there, each day I enjoy going to work. It’s super easy to ask for more hours and as long as you give 4 weeks notice on days you want off, you can take them off. If you haven’t got that much time notice, people are happy to swap with you and as long as your shift is covered, managers do not mind helping changing the rota. If there is an issue at work the staff will all help, allowing you to leave work early if needed or nip out to grab something. The overall atmosphere is extremely laid back, as long as the work is done or being done no one really cares.

  Worst thing

  The pay isn’t too good (but to be fair it is a nice job so it’s not that deep), at christmas the hours can be long but if you need to leave before late managers do not mind (but again, it’s fun to work there and you get your hour break). Customers can be aggressive (and smelly) but your staff will always help out.

  8.2

  CeX Employee, December 2021

• Best thing

  Colleagues, Managers & Tech

  Worst thing

  Customers and Pay

  8.0

  CeX Employee, December 2021

• Best thing

  Fun work environment, interesting and vibrant colleagues, always learning about the latest tech

  Worst thing

  Can’t say a bad thing about working in CeX :)

  6.8

  CeX Employee, December 2021

• Best thing

  everyone who works there is lovely

  Worst thing

  creepy customers that management don’t know how to deal with

  1.3

  CeX Employee, December 2021

• Best thing

  Tasks are quite easy to learn if working in a town/small area, fair breaks, management communication present, fun team to work with, self expression encouraged, freedom with uniform, easy merchandising experience.

  4.6

  CeX Employee, November 2021

• Best thing

  The staff, the discount the music we play

  Worst thing

  The payment, no progression! And head office. Also the customers can be horrible. Not a hygienic place to work

  5.0

  CeX Employee, November 2021

• Best thing

  The people, the low stress and casual atmosphere

  8.8

  CeX Employee, September 2021

• Best thing

  The team and the environment. Everyone is so friendly and supportive. I also have fun doing my job and I am treated equally to others.

  Worst thing

  Sometimes the customers, but that's the usual in retail.

  8.0

  CeX Employee, August 2021

• Best thing

  Sometimes free merch from games we buy in. Free alcohol on Christmas Eve. No consequences for taking sick time.

  3.0

  CeX Employee, August 2021

• Best thing

  People are lovely

  Worst thing

  Customers are often rude, uncooperative and unhygienic

  6.4

  CeX Employee, June 2021

• Worst thing

  No job security
  Don’t get treated with respect
  No SSP because of low contract

  1.7

  CeX Employee, April 2021

• Best thing

  Fun staff
  Easy enough work
  Good products

  Worst thing

  Minimum wage
  Little room for promotion

  7.6

  CeX Employee, April 2021

• Best thing

  No uniform, can change shifts where necessary

  Worst thing

  The customers

  3.7

  CeX Employee, April 2021

• Best thing

  It can be fun, the team I work with make a good atmosphere.

  Worst thing

  Dealing with abuse from customers.

  5.0

  CeX Team leader, March 2021

• Best thing

  Close knit team

  Worst thing

  Constant micro management from upper management when it’s not required or helpful

  2.6

  CeX Store manager, February 2021

• Best thing

  It’s very comfortable all the people are nice

  Worst thing

  Customers, minimum wage and it gets insanely busy a lot

  4.2

  CeX Sales assistant, December 2020

• Best thing

  it’s central to town which means i can get a coffee before and after work

  Worst thing

  i didn’t get trained properly so i’m not fully sure with what i’m doing

  4.1

  CeX Christmas Temp, November 2020

• Best thing

  Independent working

  Worst thing

  Too much workload for the staff and pay

  3.9

  CeX Store manager, October 2020

• Best thing

  Extensive experience, casual work environment, good working relationships with others at all levels including senior management.

  Worst thing

  Poor pay, extreme expectation of workload, very diverse skill set required, poor training and poor support from senior management.

  3.2

  CeX Store manager, August 2020

• Best thing

  Don't work weekends

  Worst thing

  Horrible customers

  5.5

  CeX Etailer, August 2020

• Best thing

  The team I work with, somewhat relaxed atmosphere, decent perks

  Worst thing

  Customers can be extremely disrespectful and rude, complicated policies

  4.9

  CeX Team leader, December 2019

• Best thing

  I like what we do

  Worst thing

  Low pay

  8.0

  CeX Cashier, November 2019