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What people are saying about sick pay at CeX

• Best thing

  Surrounded by interesting things such as games and technology and staff discount

  Worst thing

  Standing for hours on end and not being allowed to sit. Supervisors complains about staff regularly to manager. Manager micromanage staff and doesn't let us take short breaks when its quiet

  2.8

  Sales assistant at CeX, February 2025

• Best thing

  Team/colleagues

  Worst thing

  Often aggressive customers, short breaks and low pay

  5.0

  Sales assistant at CeX, July 2023

• Best thing

  Staff discount
  The team you work with
  Easy to take sick leave

  Worst thing

  You get the rota in less than a week's advance (sometimes only a few days)
  Under 23s get paid significantly less
  Management does not respect you and do not follow through on their promises
  Customers can be abusive
  Not getting paid enough for the responsibilities we have e.g. testing at the till
  Unpaid breaks
  Rotas are arranged poorly in the sense that we always either have too many people in or not enough

  2.3

  Sales assistant at CeX, July 2023

• Best thing

  sales assistants are usually more tight knit, so they are easy to work with

  Worst thing

  minimum wage
  not enough pay for how much work done
  no respect from managers
  micro management
  lack of progression opportunities
  unpaid breaks
  SSP is poor, minimum wage allows for about 2£ an hour on SSP
  lack of communication from management team
  rotas sent out night before shifts start
  last minute changes to rotas
  complaints to HR go nowhere, usually just ends with a “chat” that’s not recorded
  management priority falls with making themselves comfortable rather than ensuring a safe working environment
  bullying from management
  rude and innocent customers which are not dealt with appropriately
  stressful situations not dealt with properly
  trauma not taken seriously
  mental health not taken seriously, usually just laughed about
  no pay increase when picking up more responsibilities such as test

  1.1

  Sales assistant at CeX, November 2022