Cera Care
Carer at Cera Care
People in this role may also be known as care workers and assistants or care assistant.
22 workers in this role at Cera Care have taken the survey.
How much does Cera Care pay carers?
Carer employees at Cera Care are typically paid £9.00–9.71 an hour, based on data from 22 employees.
What is management like for carer employees at Cera Care?
29 employees told us the worst thing about this job…
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Head office doesn’t understand the frontline
Do carers think Cera Care head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
12% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they workBased on information from 17 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Managers aren’t respectful
Do carers at Cera Care feel treated by respect by their managers?
Most people don’t feel treated with respect by their managers
How we know this
29% of people say they’re treated with respect by their managersBased on information from 17 job reviews
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Here’s a recent review that mentions management:
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Best thing
The lovey service users
Worst thing
Management
Employee, June 2021
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Join BreakroomWhat are the hours like for carer employees at Cera Care?
29 employees told us the worst thing about this job…
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Not easy to take sick leave
How easy is it for carers to take sick leave at Cera Care?
People find it hard to take sick leave
How we know this
19% of people report that it’s easy to take time off if they are sickBased on information from 16 job reviews
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Shifts get changed at short notice
Do Cera Care managers change carers shifts at short notice?
Managers change people’s shifts at short notice
How we know this
81% of people say their manager changes their shifts at the last minuteBased on information from 21 job reviews
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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People don’t get proper breaks
Do carers at Cera Care get proper breaks?
People don’t get proper breaks
How we know this
15% of people report that they get to take proper breaksBased on information from 20 job reviews
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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Less than 4 weeks notice of shifts
How much notice do carers get of their shift pattern at Cera Care?
People don’t get 4 weeks notice of when they’re working
How we know this
- 77% report getting one week notice or less
- 9% report getting two weeks notice
- 5% report getting three weeks notice
- 5% report getting four weeks notice or more
- 5% report having a fixed rota
Based on information from 22 job reviews
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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Contracts don’t match the hours people work
Do carers work the same number they are contracted for at Cera Care?
Only some people work the same number of hours they’re contracted for
How we know this
62% of people report working 8 hours or more than they’re contracted for each weekBased on information from 21 job reviews
Why this matters
At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.
It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.
This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.
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Not easy to book holiday
How easy is it for carers to book a holiday at Cera Care?
Most people find it hard to book holidays
How we know this
37% of people report it’s easy to book holidaysBased on information from 19 job reviews
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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People do unpaid extra work
Do carers at Cera Care do extra work that they don't get paid for?
Sometimes. Most people do unpaid extra work
How we know this
71% of people report that they do extra work that they don’t get paid forBased on information from 21 job reviews
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
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Good choice of shifts
Do carers at Cera Care get to choose the shifts they work?
Most people get enough choice over which shifts they work
How we know this
55% report that their manager gives them enough choice over which shifts they workBased on information from 20 job reviews
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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People don’t worry about getting enough hours
Do carers at Cera Care worry about hours?
Most people don’t worry about getting enough hours
How we know this
41% of people report they worry about getting enough hoursBased on information from 22 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Here’s a recent review that mentions hours:
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Best thing
Flexible and suits me
Worst thing
Pay hours not enough and how you get treated and spoke. To until they want something off you
Employee, April 2021
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What is career progression like for carers at Cera Care?
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No career progression
Are carers given support to progress at Cera Care?
Only some people are given support to progress here
How we know this
In the last year, 29% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their roleBased on information from 17 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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Enough training
Do carers get enough training when they start at Cera Care?
Most people get enough training when they start
How we know this
62% of people report they got enough training when they started working hereBased on information from 21 job reviews
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Latest reviews from carers at Cera Care
15 employees left their honest reviews of this employer…
You can read them by joining Breakroom for free today.
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Best thing
People out on the streets that I work with
Worst thing
They try to put extra work on you at the last minute without asking if you can fit it in
Employee, July 2021
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Best thing
The lovey service users
Worst thing
Management
Employee, June 2021
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Best thing
Caring for our service users
Worst thing
Traveling
Employee, May 2021
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Best thing
I like to help people.
Worst thing
Time
Employee, May 2021
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Best thing
Helping people
Worst thing
Pay ,not a lot of communication in office ,not being listened to sometimes
Employee, April 2021
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Best thing
My clients
Worst thing
Not enough time with my family
Carer, April 2021
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Best thing
Flexible and suits me
Worst thing
Pay hours not enough and how you get treated and spoke. To until they want something off you
Employee, April 2021
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Best thing
Regular pay, although not enough £.
Consistent shifts.
Enjoy the customers.Worst thing
No time off. No breaks. No sick pay or holiday pay.
Domiciliary carer, March 2021
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Best thing
Clients
Worst thing
Unsure of getting contract, unsure of holidays, changing of rota at last minute when someone calls in sick the carer doing overtime doesn't cover that shift they change yours so the overtime person does your shift why I don't know
Care at home carer, March 2021
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Best thing
Condensed hours
Worst thing
Moving from night shift to day shift each week, which means you lose a night's sleep most weeks
Complex carer, February 2021
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Best thing
Helping people that are vulnerable. Being there for them when they need it. Making good connections with my service users
Worst thing
Not getting paid when ill or needing to take time off
Employee, February 2021
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Best thing
Satisfaction I can give to rlderly
Worst thing
Not enough time and not enough to travel from house to house
Care assistant, December 2020
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Best thing
The clients
Worst thing
Rushed off your feet. Not knowing what you are doing from one day to.the next 4.5 hours one day and 9 hours the next
Professional carer, November 2020
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Best thing
Being paid weekly and some of the girls I work with are really nice
Worst thing
Not being paid for calls you have done and being lied to constantly
Carer, September 2020
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Best thing
Helping vulnerable people
Worst thing
Manager isn't good at the job and never listens
Carer, July 2020
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How Cera Care ranks
Cera Care ranks joint 111th to work for in care worker or assistant employers
- 111= Abacare
- 111= Cera Care
- 111= Nobilis