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Do your managers treat you with respect?
Do you get to take proper breaks?
Do you enjoy your job?
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Are you paid fairly? Do you get the flexibility you need?

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2,373 people have compared their employer in the last week

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But what about the rest?

How does your pay compare? Do you get the flexibility you need?

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23 people at Cera Care have already rated their jobs
3.7

Cera Care

Carer at Cera Care

People in this role may also be known as care workers and assistants or care assistant.

18 peoples in this role at Cera Care have taken the survey. How does this role compare to your current role? Take the survey to find out.

How much does Cera Care pay carer employees?

Carer at Cera Care
£9.02–10.70
Typical range
£8.68–11.00

Carer employees at Cera Care are typically paid £9.02–10.70 an hour, based on data from 18 employees.

Compare pay rates at Cera Care

What is management like for carer employees at Cera Care?

23 employees told us the worst thing about their job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Bad
  • Head office doesn’t understand the frontline

    How we know this

    14% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 14 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Managers aren’t respectful

    How we know this

    23% of people say they’re treated with respect by their managers

    Based on information from 13 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Helping vulnerable people

    Worst thing

    Manager isn't good at the job and never listens

    3.5

    Carer, July 2020

    • £9.18 per hour
    • 25 or older

Find out what other people are saying about working at Cera Care

Thinking of working at Cera Care?

Take the Breakroom survey to see if Cera Care is the best place for you. Find out where’s good and bad to work.

What are the hours like for carer employees at Cera Care?

23 employees told us the worst thing about their job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Bad
  • Shifts get changed at short notice

    How we know this

    82% of people say their manager changes their shifts at the last minute

    Based on information from 17 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t get proper breaks

    How we know this

    13% of people report that they get to take proper breaks

    Based on information from 16 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Less than 4 weeks notice of shifts

    How we know this

    • 83% report getting one week notice or less
    • 6% report getting two weeks notice
    • 6% report getting three weeks notice
    • 6% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 18 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Contracts don’t match the hours people work

    How we know this

    59% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 17 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Not easy to book holiday

    How we know this

    47% of people report it’s easy to book holidays

    Based on information from 15 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Not easy to take sick leave

    How we know this

    25% of people report that it’s easy to take time off if they are sick

    Based on information from 12 job reviews

  • People do unpaid extra work

    How we know this

    71% of people report that they do extra work that they don’t get paid for

    Based on information from 17 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Good
  • Good choice of shifts

    How we know this

    56% report that their manager gives them enough choice over which shifts they work

    Based on information from 16 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People don’t worry about getting enough hours

    How we know this

    44% of people report they worry about getting enough hours

    Based on information from 18 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Flexible and suits me

    Worst thing

    Pay hours not enough and how you get treated and spoke. To until they want something off you

    1.6

    Employee, April 2021

    • £9.00 per hour
    • 45–54 years old

Find out what other people are saying about working at Cera Care

What is career progression like for carer employees at Cera Care?

23 employees told us the worst thing about their job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Bad
  • No career progression

    How we know this

    In the last year, 23% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 13 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Good
  • Enough training

    How we know this

    71% of people report they got enough training when they started working here

    Based on information from 17 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from carer employees at Cera Care

  • Best thing

    Helping people

    Worst thing

    Pay ,not a lot of communication in office ,not being listened to sometimes

    2.8

    Employee, April 2021

    • £9.18 per hour
    • 45–54 years old

  • Best thing

    My clients

    Worst thing

    Not enough time with my family

    1.6

    Carer, April 2021

    • £9.10 per hour
    • 34–44 years old

  • Best thing

    Flexible and suits me

    Worst thing

    Pay hours not enough and how you get treated and spoke. To until they want something off you

    1.6

    Employee, April 2021

    • £9.00 per hour
    • 45–54 years old

  • Best thing

    Regular pay, although not enough £.
    Consistent shifts.
    Enjoy the customers.

    Worst thing

    No time off. No breaks. No sick pay or holiday pay.

    1.6

    Domiciliary carer, March 2021

    • £9.10 per hour
    • 25 or older

  • Best thing

    Clients

    Worst thing

    Unsure of getting contract, unsure of holidays, changing of rota at last minute when someone calls in sick the carer doing overtime doesn't cover that shift they change yours so the overtime person does your shift why I don't know

    4.4

    Care at home carer, March 2021

    • £9.20 per hour
    • 25 or older

  • Best thing

    Condensed hours

    Worst thing

    Moving from night shift to day shift each week, which means you lose a night's sleep most weeks

    4.2

    Complex carer, February 2021

    • £13.00 per hour
    • 25 or older

  • Best thing

    Helping people that are vulnerable. Being there for them when they need it. Making good connections with my service users

    Worst thing

    Not getting paid when ill or needing to take time off

    5.8

    Employee, February 2021

    • £9.20 per hour
    • 25 or older

  • Best thing

    Satisfaction I can give to rlderly

    Worst thing

    Not enough time and not enough to travel from house to house

    4.7

    Care assistant, December 2020

    • £9.40 per hour
    • 25 or older

  • Best thing

    The clients

    Worst thing

    Rushed off your feet. Not knowing what you are doing from one day to.the next 4.5 hours one day and 9 hours the next

    2.1

    Professional carer, November 2020

    • £9.20 per hour
    • 25 or older

  • Best thing

    Being paid weekly and some of the girls I work with are really nice

    Worst thing

    Not being paid for calls you have done and being lied to constantly

    2.1

    Carer, September 2020

    • £9.15 per hour
    • 25 or older

  • Best thing

    Helping vulnerable people

    Worst thing

    Manager isn't good at the job and never listens

    3.5

    Carer, July 2020

    • £9.18 per hour
    • 25 or older

How Cera Care ranks

Cera Care ranks 96th to work for in care worker or assistant employers

  1. 95 Carewatch
    3.9
  2. 96 Cera Care
    3.7
  3. 97 CRG Homecare
    3.3
See how all the care worker or assistant employers rank