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Carphone Warehouse job reviews

Showing 20 reviews from:

  • Best thing

    The team, my direct managers and the social nature of the role

    Worst thing

    Low pay, uncertainty of the low contracted hours, having to work weekends

    6.8

    Customer consultant, February 2021

    • £8.72 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Satisfying getting sales

    Worst thing

    Not enough sales

    5.2

    Customer assistant, October 2020

    • £8.75 per hour
    • 25 or older
    • 1–3 years experience
  • Best thing

    Work colleagues

    Worst thing

    Well I'm being made redundant after being lied to

    3.5

    Customer consultant, March 2020

    • £8.20 per hour
    • 25 or older
    • More than 3 years experience
  • Best thing

    Working with great products like apple and Sony

    Worst thing

    The way management treat colleagues and the way stores run you never get a well done they always look at what you haven’t achieved

    2.2

    Sales assistant, January 2020

    • £8.40 per hour
    • 21–24 years old
    • More than 3 years experience
  • Best thing

    My colleagues

    Worst thing

    The amount of stress I'm under

    3.6

    Customer consultant, November 2019

    • £8.30 per hour
    • 21–24 years old
    • More than 3 years experience
  • Best thing

    Easy, fairly well paid

    Worst thing

    Systems, working with the public, bonus taken for things out of our control

    4.0

    Customer consultant, November 2019

    • £8.30 per hour
    • 25–34 years old
    • More than 3 years experience
  • Best thing

    Working with great technology

    Worst thing

    The amount of hours working. Forced to work certain times of the year.

    7.8

    Branch manager, November 2019

    • Manages people
    • £25,000 per year, working a 45 hour week
    • 34–44 years old
    • More than 3 years experience
  • Best thing

    Flexibility

    Worst thing

    Pressure for reaching targets

    5.5

    Sales colleague, October 2019

    • £7.60 per hour
    • 18–20 years old
  • Best thing

    The team and the flexibility

    Worst thing

    The customers

    7.6

    In store mobile pro, October 2019

    • £8.30 per hour
    • 21–24 years old
  • Best thing

    The people I work with

    Worst thing

    Staffing levels and protection

    5.8

    Assistant manager, October 2019

    • Manages people
    • £26,400 per year, working a 39 hour week
    • 25–34 years old
  • Best thing

    The team I work with are really nice and motivational, I wouldn’t say we are colleagues more friends 👍🏻

    Worst thing

    Customers that refuse to understand things when they are complaining about something that is not our fault and is the networks fault...

    8.8

    Sales consultant, October 2019

    • £8.30 per hour
    • 18–20 years old
  • Best thing

    Working with the latest technology

    Worst thing

    Stress with targets

    8.2

    Customer consultant, October 2019

    • £7.60 per hour
    • 18–20 years old
  • Best thing

    Helping Customers

    Worst thing

    Dealing with rude people

    6.4

    Customer consultant, October 2019

    • £7.70 per hour
    • 18–20 years old
  • Best thing

    Making people laugh

    Worst thing

    Late shifts

    4.2

    Sales consultant, October 2019

    • £8.20 per hour
    • 25–34 years old
  • Best thing

    It’s easy

    Worst thing

    Don’t get paid enough

    8.5

    Customer consultant, October 2019

    • £8.30 per hour
    • 21–24 years old
  • Best thing

    Perks

    Worst thing

    The company and higher management and progression and rewards

    4.0

    Customer consultant, October 2019

    • £7.40 per hour
    • 18–20 years old
  • Best thing

    My team

    Worst thing

    Rediculpus targets set by the company

    7.0

    Customer consultant, October 2019

    • £8.30 per hour
    • 21–24 years old
  • Best thing

    Perks, responsibility, communication

    Worst thing

    Consultants have the opportunity to earn more than managers as managers have more caviats to their bonus

    8.5

    Branch manager, October 2019

    • Manages people
    • £27,000 per year, working a 45 hour week
    • 21–24 years old
  • Best thing

    Meeting new customers and learning more about the company

    Worst thing

    Having to deal with customer confrontation and complaints.

    5.5

    Customer consultant, October 2019

    • £7.20 per hour
    • 18–20 years old
  • Best thing

    Staff

    Worst thing

    One member of management and poor systems

    8.1

    Sales advisor, October 2019

    • £7.20 per hour
    • 18–20 years old