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Carphone Warehouse

52 job reviews

6.8/10
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Carphone Warehouse job reviews

52 Carphone Warehouse employees have had their jobs rated on Breakroom.

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Jobs

  • 7.8/10

    General manager

    • Manages people
    • £28,500 per year, working a 45 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take sick leave
    2. Proper sick pay
    3. Not treated with respect

    Best thing

    My peers

    Worst thing

    Management

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    April 2020
  • 3.7/10

    Customer consultant

    • £8.20 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take sick leave
    2. Doesn’t recommend their team
    3. Don’t get proper breaks

    Best thing

    Work colleagues

    Worst thing

    Well I'm being made redundant after being lied to

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    March 2020
  • 9.1/10

    Manager

    • Manages people
    • £24,000 per year, working a 45 hour week
    • 25–34 years old
    • More than 3 years experience

    What they say about their job

    1. Not stressed
    2. Proper sick pay
    3. Easy to take holidays
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    February 2020
  • 6.5/10

    Assistant manager

    • £22,500 per year, working a 45 hour week
    • 25–34 years old
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Not stressed
    3. Managers change their shifts at short notice

    Best thing

    Easy

    Worst thing

    Management are unprepared

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    January 2020
  • 2.3/10

    Sales assistant

    • £8.40 per hour
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. Haven’t had any opportunities to progress
    2. Hard to take holidays
    3. Not enough training

    Best thing

    Working with great products like apple and Sony

    Worst thing

    The way management treat colleagues and the way stores run you never get a well done they always look at what you haven’t achieved

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    January 2020
  • 7.3/10

    2nd line IT Technician

    • £25,100 per year, working a 37 hour week
    • 25–34 years old
    • More than 3 years experience

    What they say about their job

    1. Good for people with caring responsiblities
    2. Not stressed
    3. Not enough training
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    December 2019
  • 7.3/10

    Product demonstrator

    • £9.37 per hour
    • 25–34 years old
    • More than 3 years experience

    What they say about their job

    1. Paid accurately
    2. Managers don’t change their shifts at short notice
    3. Stressed
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    December 2019
  • 8.2/10

    Sales

    • £8.90 per hour
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Easy to take holidays
    3. Employer doesn’t understand what’s happening on the ground
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    December 2019
  • 3.8/10

    Customer consultant

    • £8.30 per hour
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. Not working lots of extra hours
    2. Two weeks notice of their shifts
    3. Doesn’t recommend their team

    Best thing

    My colleagues

    Worst thing

    The amount of stress I'm under

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    November 2019
  • 4.2/10

    Customer consultant

    • £8.30 per hour
    • 25–34 years old
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Minimum sick pay
    3. Two weeks notice of their shifts

    Best thing

    Easy, fairly well paid

    Worst thing

    Systems, working with the public, bonus taken for things out of our control

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    November 2019
  • 7.6/10

    Branch manager

    • Manages people
    • £25,000 per year, working a 45 hour week
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Recommends their team
    3. Haven’t had any opportunities to progress

    Best thing

    Working with great technology

    Worst thing

    The amount of hours working. Forced to work certain times of the year.

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    November 2019
  • 7.6/10

    Customer consultant

    • £7.60 per hour
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Easy to take holidays
    3. Stressed

    Best thing

    The people

    Worst thing

    The compliances

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    November 2019
  • 7.4/10

    Sales consultant

    • £7.60 per hour
    • 18–20 years old

    What they say about their job

    1. Paid accurately
    2. Have had opportunities to progress
    3. Stressed

    Best thing

    Hours and commission

    Worst thing

    Contracts

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    October 2019
  • 6.4/10

    Consultant

    • £13,500 per year, working a 36 hour week
    • 34–44 years old

    What they say about their job

    1. Paid accurately
    2. Easy to take holidays
    3. Stressed

    Best thing

    Colleagues

    Worst thing

    Stress

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    October 2019
  • 8.1/10

    Assistant manager

    • Manages people
    • £8.52 per hour
    • 25–34 years old

    What they say about their job

    1. Not stressed
    2. Managers don’t change their shifts at short notice
    3. Two weeks notice of their shifts

    Best thing

    People

    Worst thing

    Lack of progression

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    October 2019
  • 5.8/10

    Sales colleague

    • £7.60 per hour
    • 18–20 years old

    What they say about their job

    1. Recommends their team
    2. Two weeks notice of their shifts
    3. Hard to change shifts

    Best thing

    Flexibility

    Worst thing

    Pressure for reaching targets

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    October 2019
  • 8.1/10

    In store mobile pro

    • £8.30 per hour
    • 21–24 years old

    What they say about their job

    1. Enough training
    2. Not stressed
    3. Haven’t had any opportunities to progress

    Best thing

    The team and the flexibility

    Worst thing

    The customers

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    October 2019
  • 5.5/10

    Assistant manager

    • Manages people
    • £26,400 per year, working a 39 hour week
    • 25–34 years old

    What they say about their job

    1. Paid accurately
    2. Not enough training
    3. Haven’t had any opportunities to progress

    Best thing

    The people I work with

    Worst thing

    Staffing levels and protection

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    October 2019
  • 6.5/10

    Tl

    • £9.50 per hour
    • 25–34 years old

    What they say about their job

    1. Paid accurately
    2. Easy to change shifts
    3. Stressed

    Best thing

    Togetherness

    Worst thing

    Targets

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    October 2019
  • 6.1/10

    Sales consultant

    • £7.60 per hour
    • 21–24 years old

    What they say about their job

    1. Easy to change shifts
    2. Easy to take holidays
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Speaking to People

    Worst thing

    Stress

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    October 2019
  • 9.4/10

    Sales consultant

    • £8.30 per hour
    • 18–20 years old

    What they say about their job

    1. Not working lots of extra hours
    2. Have had opportunities to progress
    3. Four weeks notice of their shifts

    Best thing

    The team I work with are really nice and motivational, I wouldn’t say we are colleagues more friends 👍🏻

    Worst thing

    Customers that refuse to understand things when they are complaining about something that is not our fault and is the networks fault...

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    October 2019
  • 3.8/10

    Customer consultant

    • £7.60 per hour
    • 18–20 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Stressed
    3. Working lots of extra hours

    Best thing

    Colleagues

    Worst thing

    Pay, targets

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    October 2019
  • 5.5/10

    Customer consultant

    • £8.30 per hour
    • 21–24 years old

    What they say about their job

    1. Proper sick pay
    2. Three weeks notice of their shifts
    3. Hard to change shifts
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    October 2019
  • 6.5/10

    Customer consultant

    • £7.22 per hour
    • 18–20 years old

    What they say about their job

    1. Good for students
    2. Recommends their team
    3. Stressed
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    October 2019
  • 6.1/10

    Sales advisor

    • £8.30 per hour
    • 21–24 years old

    What they say about their job

    1. Easy to take holidays
    2. Managers don’t change their shifts at short notice
    3. Three weeks notice of their shifts

    Best thing

    Money

    Worst thing

    Long hours

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    October 2019
  • 8.7/10

    Customer consultant

    • £7.60 per hour
    • 18–20 years old

    What they say about their job

    1. Paid accurately
    2. Treated with respect
    3. Stressed

    Best thing

    Working with the latest technology

    Worst thing

    Stress with targets

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    October 2019
  • 6.8/10

    Customer consultant

    • £7.70 per hour
    • 18–20 years old

    What they say about their job

    1. Easy to change shifts
    2. Paid breaks
    3. Working lots of extra hours

    Best thing

    Helping Customers

    Worst thing

    Dealing with rude people

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    October 2019
  • 4.5/10

    Sales consultant

    • £8.20 per hour
    • 25–34 years old

    What they say about their job

    1. Not working lots of extra hours
    2. Stressed
    3. Not paid accurately

    Best thing

    Making people laugh

    Worst thing

    Late shifts

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    October 2019
  • 7.6/10

    Customer consultant

    • £7.60 per hour
    • 18–20 years old

    What they say about their job

    1. Not stressed
    2. Paid accurately
    3. Working lots of extra hours

    Best thing

    The people

    Worst thing

    The stress

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    October 2019
  • 8.1/10

    Customer consultant

    • £7.60 per hour
    • 18–20 years old

    What they say about their job

    1. Recommends their team
    2. Have had opportunities to progress
    3. Less than a week’s notice of their shifts

    Best thing

    Benefits

    Worst thing

    People

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    October 2019
  • 5.1/10

    Customer service assistant

    • £8.30 per hour
    • 25–34 years old

    What they say about their job

    1. Not working lots of extra hours
    2. Doesn’t recommend their team
    3. Employer doesn’t understand what’s happening on the ground
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    October 2019
  • 7.9/10

    Customer consultant

    • £8.30 per hour
    • 21–24 years old

    What they say about their job

    1. Paid breaks
    2. Enough training
    3. Stressed

    Best thing

    Relaxed

    Worst thing

    Targets

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    October 2019
  • 8.9/10

    Service advisor

    • £7.60 per hour
    • 18–20 years old

    What they say about their job

    1. Paid accurately
    2. Not stressed
    3. Two weeks notice of their shifts
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    October 2019
  • 8.1/10

    Customer services

    • £8.30 per hour
    • 34–44 years old

    What they say about their job

    1. Paid breaks
    2. Recommends their team
    3. Three weeks notice of their shifts

    Best thing

    Hours manager

    Worst thing

    Bonus

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    October 2019
  • 4.5/10

    Sales consultant

    • £8.20 per hour
    • 21–24 years old

    What they say about their job

    1. Paid accurately
    2. Minimum sick pay
    3. No paid breaks

    Best thing

    The team

    Worst thing

    The pay

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    October 2019
  • 4.9/10

    Customer assistant

    • £8.30 per hour
    • 21–24 years old

    What they say about their job

    1. Paid breaks
    2. Stressed
    3. Working lots of extra hours

    Best thing

    Sales process

    Worst thing

    Bad customers

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    October 2019
  • 8.5/10

    Customer consultant

    • £8.30 per hour
    • 21–24 years old

    What they say about their job

    1. Paid accurately
    2. Easy to change shifts
    3. Working lots of extra hours

    Best thing

    It’s easy

    Worst thing

    Don’t get paid enough

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    October 2019
  • 9.4/10

    Sales assistant

    • £7.60 per hour
    • Under 18 years old

    What they say about their job

    1. Paid breaks
    2. Proper sick pay
    3. Managers don’t change their shifts at short notice
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    October 2019
  • 7.0/10

    Sales assistant

    • £7.60 per hour
    • 18–20 years old

    What they say about their job

    1. Treated with respect
    2. Good for students
    3. Three weeks notice of their shifts

    Best thing

    The staff

    Worst thing

    The customers

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    October 2019
  • 4.2/10

    Customer consultant

    • £7.40 per hour
    • 18–20 years old

    What they say about their job

    1. Easy to take holidays
    2. Three weeks notice of their shifts
    3. Stressed

    Best thing

    Perks

    Worst thing

    The company and higher management and progression and rewards

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    October 2019
  • 6.8/10

    Customer consultant

    • £8.50 per hour
    • 25–34 years old

    What they say about their job

    1. Easy to change shifts
    2. Recommends their team
    3. Managers change their shifts at short notice
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    October 2019
  • 7.4/10

    Customer consultant

    • £8.30 per hour
    • 21–24 years old

    What they say about their job

    1. Easy to take holidays
    2. Have had opportunities to progress
    3. Not enough training

    Best thing

    My team

    Worst thing

    Rediculpus targets set by the company

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    October 2019
  • 8.4/10

    Branch manager

    • Manages people
    • £27,000 per year, working a 45 hour week
    • 21–24 years old

    What they say about their job

    1. Treated with respect
    2. Have had opportunities to progress
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Perks, responsibility, communication

    Worst thing

    Consultants have the opportunity to earn more than managers as managers have more caviats to their bonus

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    October 2019
  • 7.4/10

    Customer consultant

    • £8.90 per hour
    • 34–44 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Easy to take holidays
    3. Stressed

    Best thing

    Colleagues

    Worst thing

    Systems

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    October 2019
  • 6.3/10

    Customer consultant

    • £7.60 per hour
    • 18–20 years old

    What they say about their job

    1. Not stressed
    2. Treated with respect
    3. Managers change their shifts at short notice
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    October 2019
  • 8.7/10

    Customer consultant

    • £7.60 per hour
    • 18–20 years old

    What they say about their job

    1. Proper sick pay
    2. Have had opportunities to progress
    3. Working lots of extra hours

    Best thing

    Customers

    Worst thing

    Customers

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    October 2019
  • 5.8/10

    Customer consultant

    • £7.20 per hour
    • 18–20 years old

    What they say about their job

    1. Good for students
    2. Not enough training
    3. Stressed

    Best thing

    Meeting new customers and learning more about the company

    Worst thing

    Having to deal with customer confrontation and complaints.

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    October 2019
  • 8.6/10

    Sales advisor

    • £7.20 per hour
    • 18–20 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Paid breaks
    3. Three weeks notice of their shifts

    Best thing

    Staff

    Worst thing

    One member of management and poor systems

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    October 2019
  • 10.0/10

    Manager

    • Manages people
    • £23,000 per year, working a 45 hour week
    • 45–54 years old

    What they say about their job

    1. Have had opportunities to progress
    2. Treated with respect
    3. Employer understands what’s happening on the ground

    Best thing

    The customers

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    October 2019
  • 8.8/10

    Customer consultant

    • £7.60 per hour
    • 18–20 years old

    What they say about their job

    1. Recommends their team
    2. Treated with respect
    3. Working lots of extra hours

    Best thing

    People

    Worst thing

    Hours

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    October 2019