Carphone Warehouse job reviews

Showing 22 reviews

• Best thing

  Christmas and new year off
  Staff were friendly
  Discount in currys

  Worst thing

  They took away the bonus structure so impossible to get one.
  Took paid breaks off us.
  Took holiday and present on our birthday off us.
  Took 30% mobile phone contract discount of us.
  Stopped sending us to a 3 day expenses paid training course.

  Merged with Dixon’s fully

  1.1

  Customer advisor at Carphone Warehouse, February 2022

• Best thing

  The team, my direct managers and the social nature of the role

  Worst thing

  Low pay, uncertainty of the low contracted hours, having to work weekends

  7.1

  Customer consultant at Carphone Warehouse, February 2021

• Best thing

  The people I work with

  Worst thing

  Not enough money and hours

  5.5

  Picker at Carphone Warehouse, January 2021

• Best thing

  Satisfying getting sales

  Worst thing

  Not enough sales

  4.5

  Customer assistant at Carphone Warehouse, October 2020

• Best thing

  Work colleagues

  Worst thing

  Well I'm being made redundant after being lied to

  2.3

  Customer consultant at Carphone Warehouse, March 2020

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• Best thing

  Working with great products like apple and Sony

  Worst thing

  The way management treat colleagues and the way stores run you never get a well done they always look at what you haven’t achieved

  1.1

  Sales assistant at Carphone Warehouse, January 2020

• Best thing

  My colleagues

  Worst thing

  The amount of stress I'm under

  1.8

  Customer consultant at Carphone Warehouse, November 2019

• Best thing

  Easy, fairly well paid

  Worst thing

  Systems, working with the public, bonus taken for things out of our control

  2.3

  Customer consultant at Carphone Warehouse, November 2019

• Best thing

  Working with great technology

  Worst thing

  The amount of hours working. Forced to work certain times of the year.

  8.7

  Branch manager at Carphone Warehouse, November 2019

• Best thing

  Flexibility

  Worst thing

  Pressure for reaching targets

  4.9

  Sales colleague at Carphone Warehouse, October 2019

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• Best thing

  The team and the flexibility

  Worst thing

  The customers

  8.5

  Employee at Carphone Warehouse, October 2019

• Best thing

  The people I work with

  Worst thing

  Staffing levels and protection

  5.5

  Assistant manager at Carphone Warehouse, October 2019

• Best thing

  The team I work with are really nice and motivational, I wouldn’t say we are colleagues more friends 👍🏻

  Worst thing

  Customers that refuse to understand things when they are complaining about something that is not our fault and is the networks fault...

  9.6

  Sales consultant at Carphone Warehouse, October 2019

• Best thing

  Working with the latest technology

  Worst thing

  Stress with targets

  8.7

  Customer consultant at Carphone Warehouse, October 2019

• Best thing

  Helping Customers

  Worst thing

  Dealing with rude people

  7.1

  Customer consultant at Carphone Warehouse, October 2019

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• Best thing

  Making people laugh

  Worst thing

  Late shifts

  3.7

  Sales consultant at Carphone Warehouse, October 2019

• Best thing

  It’s easy

  Worst thing

  Don’t get paid enough

  8.9

  Customer consultant at Carphone Warehouse, October 2019

• Best thing

  Perks

  Worst thing

  The company and higher management and progression and rewards

  2.3

  Customer consultant at Carphone Warehouse, October 2019

• Best thing

  My team

  Worst thing

  Rediculpus targets set by the company

  7.1

  Customer consultant at Carphone Warehouse, October 2019

• Best thing

  Perks, responsibility, communication

  Worst thing

  Consultants have the opportunity to earn more than managers as managers have more caviats to their bonus

  9.4

  Branch manager at Carphone Warehouse, October 2019

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• Best thing

  Meeting new customers and learning more about the company

  Worst thing

  Having to deal with customer confrontation and complaints.

  4.5

  Customer consultant at Carphone Warehouse, October 2019

• Best thing

  Staff

  Worst thing

  One member of management and poor systems

  8.5

  Sales advisor at Carphone Warehouse, October 2019