Care assistant at Carewatch

People in this role may also be known as care workers and assistants or home support worker.

11 workers in this role at Carewatch have taken the survey.

How much does Carewatch pay care assistants?

Care assistant at Carewatch
£8.63–9.60
Typical range
£8.70–11.00

Care assistant employees at Carewatch are typically paid £8.63–9.60 an hour, based on data from 11 employees.

Compare pay rates at Carewatch

What is management like for care assistant employees at Carewatch?

14 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do care assistants think Carewatch head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    0% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 10 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    Do care assistants at Carewatch feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    50% of people say they’re treated with respect by their managers

    Based on information from 8 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

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What are the hours like for care assistant employees at Carewatch?

14 employees told us the worst thing about this job…

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Bad
  • Contracts don’t match the hours people work

    Do care assistants work the same number they are contracted for at Carewatch?

    People work a lot more hours than they’re contracted for

    How we know this

    78% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 9 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Not easy to take sick leave

    How easy is it for care assistants to take sick leave at Carewatch?

    People find it hard to take sick leave

    How we know this

    20% of people report that it’s easy to take time off if they are sick

    Based on information from 10 job reviews

  • People don’t get proper breaks

    Do care assistants at Carewatch get proper breaks?

    People don’t get proper breaks

    How we know this

    0% of people report that they get to take proper breaks

    Based on information from 8 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Less than 4 weeks notice of shifts

    How much notice do care assistants get of their shift pattern at Carewatch?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 100% report getting one week notice or less
    • 0% report getting two weeks notice
    • 0% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 11 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People worry about getting enough hours

    Do care assistants at Carewatch worry about hours?

    People worry about getting enough hours

    How we know this

    82% of people report they worry about getting enough hours

    Based on information from 11 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Not great
  • Not easy to book holiday

    How easy is it for care assistants to book a holiday at Carewatch?

    Most people find it hard to book holidays

    How we know this

    44% of people report it’s easy to book holidays

    Based on information from 9 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Shifts get changed at short notice

    Do Carewatch managers change care assistants shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    73% of people say their manager changes their shifts at the last minute

    Based on information from 11 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Good
  • No unpaid extra work

    Do care assistants at Carewatch do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    50% of people report that they do extra work that they don’t get paid for

    Based on information from 10 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • Good choice of shifts

    Do care assistants at Carewatch get to choose the shifts they work?

    People get enough choice over which shifts they work

    How we know this

    82% report that their manager gives them enough choice over which shifts they work

    Based on information from 11 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

Here’s a recent review that mentions hours:

  • Best thing

    Every day is different
    Making a difference in peoples lives

    Worst thing

    Not being paid an hourly rate
    Not being paid travel tine

    4.6

    Home Support Worker, January 2021

Find out what other people are saying about working at Carewatch

What is career progression like for care assistants at Carewatch?

14 employees told us the worst thing about this job…

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Good
  • Opportunities to progress

    Are care assistants given support to progress at Carewatch?

    Most people are given support to progress here

    How we know this

    In the last year, 56% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 9 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Excellent
  • Enough training

    Do care assistants get enough training when they start at Carewatch?

    People get enough training when they start

    How we know this

    89% of people report they got enough training when they started working here

    Based on information from 9 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from care assistants at Carewatch

7 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    The clients and the girls i work with are second to none

    Worst thing

    Lack of people skills from the office
    Lack of understanding
    Lack of respect

    2.5

    Employee, April 2021

  • Best thing

    Looking after the clients

    Worst thing

    communication at the office

    4.4

    Care assistant, March 2021

  • Best thing

    Caring for my clients

    Worst thing

    Earning less money due to rotas getting less work

    4.9

    Community support worker, February 2021

  • Best thing

    Every day is different
    Making a difference in peoples lives

    Worst thing

    Not being paid an hourly rate
    Not being paid travel tine

    4.6

    Home Support Worker, January 2021

  • Best thing

    I love caring for my clients and seeing them clean and happy in their own home

    Worst thing

    Walking distances

    4.6

    Domicillary carer, January 2021

  • Best thing

    The people you visit and look after

    Worst thing

    No time, constant stress and not getting paid travel time or for the hours you actually work. Would often only get paid for 5 hours when you’ve actually been working for 7

    1.5

    Care assistant, January 2021

  • Best thing

    Actually helping people

    Worst thing

    Covid 19 stress when I have a vulnerable disabled daughter and still required to work with positive cases

    4.0

    Care Worker, October 2020

Latest vacancies for care assistants at Carewatch

See all Carewatch care assistant jobs

How Carewatch ranks

Carewatch ranks 111th to work for in care worker or assistant employers

  1. 109= Constance Care
    4.3
  2. 111 Carewatch
    4.1
  3. 112 Caremark
    3.9