Care UK
Care assistant at Care UK
People in this role may also be known as care workers and assistants.
44 workers in this role at Care UK have taken the survey.
How much does Care UK pay care assistants?
Care assistant employees at Care UK are typically paid £8.70–9.70 an hour, based on data from 45 employees.
What is management like for care assistant employees at Care UK?
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Head office doesn’t understand the frontline
Do care assistants think Care UK head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work
How we know this
30% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they workBased on information from 37 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Managers are respectful
Do care assistants at Care UK feel treated by respect by their managers?
Most people feel treated with respect by their managers
How we know this
68% of people say they’re treated with respect by their managersBased on information from 34 job reviews
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Here’s a recent review that mentions management:
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Best thing
It’s a lovely place to work, colleagues are hard working and manager is very good and approachable
Worst thing
Sometimes long hours, don’t get paid overtime, seeing residents, families and staff sad due to current restrictions
Administrator, January 2021
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Join BreakroomWhat are the hours like for care assistant employees at Care UK?
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Shifts get changed at short notice
Do Care UK managers change care assistants shifts at short notice?
Most managers change people’s shifts at short notice
How we know this
51% of people say their manager changes their shifts at the last minuteBased on information from 41 job reviews
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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People don’t get proper breaks
Do care assistants at Care UK get proper breaks?
Most people don’t get proper breaks
How we know this
45% of people report that they get to take proper breaksBased on information from 44 job reviews
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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Less than 4 weeks notice of shifts
How much notice do care assistants get of their shift pattern at Care UK?
Most people don’t get 4 weeks notice of when they’re working
How we know this
- 32% report getting one week notice or less
- 11% report getting two weeks notice
- 9% report getting three weeks notice
- 32% report getting four weeks notice or more
- 16% report having a fixed rota
Based on information from 44 job reviews
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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Easy to take sick leave
How easy is it for care assistants to take sick leave at Care UK?
Most people find it easy to take sick leave
How we know this
53% of people report that it’s easy to take time off if they are sickBased on information from 36 job reviews
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Good choice of shifts
Do care assistants at Care UK get to choose the shifts they work?
Most people get enough choice over which shifts they work
How we know this
55% report that their manager gives them enough choice over which shifts they workBased on information from 40 job reviews
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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No unpaid extra work
Do care assistants at Care UK do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work
How we know this
35% of people report that they do extra work that they don’t get paid forBased on information from 43 job reviews
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
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Easy to book holiday
How easy is it for care assistants to book a holiday at Care UK?
People find it easy to book holidays
How we know this
76% of people report it’s easy to book holidaysBased on information from 37 job reviews
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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People don’t worry about getting enough hours
Do care assistants at Care UK worry about hours?
People don’t worry about getting enough hours
How we know this
20% of people report they worry about getting enough hoursBased on information from 44 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Here’s a recent review that mentions hours:
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Best thing
Working 3 x 13.5 hour days and 4 days off
Worst thing
Bad management
Pharmacy technician, September 2020
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What is career progression like for care assistants at Care UK?
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Opportunities to progress
Are care assistants given support to progress at Care UK?
Most people are given support to progress here
How we know this
In the last year, 50% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their roleBased on information from 34 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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Enough training
Do care assistants get enough training when they start at Care UK?
People get enough training when they start
How we know this
81% of people report they got enough training when they started working hereBased on information from 43 job reviews
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Latest reviews from care assistants at Care UK
9 employees left their honest reviews of this employer…
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Best thing
Having praise for a job well done
Worst thing
Being told that the units don't need extra staff, it's all about how we as individuals manage our time.
Employee, July 2021
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Best thing
It is convenient to get to as it is just round the corner from where I live
Worst thing
Always work with minimum staff
Employee, July 2021
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Best thing
The people I cate for and my colleagues
Worst thing
Not being able to spend time with people
Employee, June 2021
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Best thing
Friendly environment and team work
Worst thing
I have not found yet
Employee, May 2021
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Best thing
I love helping the residents I work with. It’s so rewarding but emotional.
Worst thing
Not having enough staff so the amount of work can be very stressful.
Employee, April 2021
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Best thing
Helping people.
Worst thing
Long hours and your on your feet all day
Employee, April 2021
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Best thing
Fulfilling looking and caring for people with dementia
Worst thing
Long hours in the day, short staffed
Employee, March 2021
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Best thing
I enjoy my job because of the clients
Worst thing
Hours
Care assistant, October 2020
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Best thing
Working with older people and improving their quality of life.
Worst thing
A lot to do and not enough time.
Healthcare assistant, September 2020
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How Care UK ranks
Care UK ranks joint 56th to work for in care worker or assistant employers
- 56= Care UK
- 56= Complete Care
- 56= Independent Care