Care By Us

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Care By Us is a provider of dementia, domiciliary and specialist care for people across Hertfordshire and Essex

carebyus.com

Based on responses from 11 employees at Care By Us.

Pay

    Good
  • Most people are paid a living wage

    Do Care By Us pay a living wage?

    Most people are paid a living wage.

    How we know this

    90% of people say they are paid at or above the Real Living Wage for where they live.

    Based on data from 10 people who took the Breakroom Quiz between July 2020 and May 2022.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Some people do unpaid extra work

    Do workers at Care By Us do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    45% of people report that they do extra work that they don’t get paid for.

    Based on data from 11 people who took the Breakroom Quiz between July 2020 and May 2022.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • Bad
  • Most people don’t get sick pay

    Do Care By Us pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 11 people who took the Breakroom Quiz between July 2020 and May 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Hours and flexibility

    Good
  • Easy to book holiday

    How easy is it to book a holiday at Care By Us?

    Most people find it easy to book holiday.

    How we know this

    80% of people report it’s easy to book holidays.

    Based on data from 10 people who took the Breakroom Quiz between July 2020 and November 2021.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Only some people get a choice of shifts

    Do Care By Us workers get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    40% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 10 people who took the Breakroom Quiz between July 2020 and May 2022.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Bad
  • Shifts get changed at short notice

    Do Care By Us managers change shifts at short notice?

    Most managers change people’s shifts at short notice.

    How we know this

    82% of people say their manager changes their shifts at the last minute.

    Based on data from 11 people who took the Breakroom Quiz between July 2020 and May 2022.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Bad
  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Care By Us?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 91% of people with changing schedules report getting one week notice or less.
    • 9% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 11 people who took the Breakroom Quiz between July 2020 and May 2022.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Workplace

    Good
  • Most people get enough training

    Do people get enough training when they start at Care By Us?

    Most people got enough training when they started.

    How we know this

    82% of people report they got enough training when they started working here.

    Based on data from 11 people who took the Breakroom Quiz between July 2020 and May 2022.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Bad
  • Most people are stressed

    Is it stressful to work at Care By Us?

    Most people feel stressed here.

    How we know this

    91% of people say they often feel stressed at work.

    Based on data from 11 people who took the Breakroom Quiz between July 2020 and May 2022.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Bad
  • Most people don’t get proper breaks

    Do people at Care By Us get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    90% of people report that they don’t get to take proper breaks.

    Based on data from 10 people who took the Breakroom Quiz between August 2020 and May 2022.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Bad
  • Most people don’t recommend their team

    Do people at Care By Us recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    82% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 11 people who took the Breakroom Quiz between July 2020 and May 2022.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Bad
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how Care By Us is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    70% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 10 people who took the Breakroom Quiz between August 2020 and May 2022.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

How Care By Us ranks

Care By Us ranks joint 268th to work for out of social care providers.

  1. 261= Park Homes UK
    3.9
  2. 268= Care By Us
    3.8
  3. 268= Roseberry Care Centres
    3.8

Rankings are based on Breakroom ratings for employers with 5 or more quiz responses, accurate as of 3 July 2022.

Care By Us job reviews

  • Best thing

    Caring and helping people

    Worst thing

    Being on a timetable, with no time to travel from one su to the next. If you arrive 'late' you are in trouble, sometimes getting verbal abuse

    3.2

    Care By Us Employee, March 2021

  • Best thing

    Flexible shifts. No shortage of work.

    Worst thing

    Impossibly busy rotas. Too few carers.

    4.5

    Care By Us Employee, June 2021

Handy to know

How much notice do people get of their shifts?

1 week or less 91% of people with changing schedules report getting one week notice or less.

Based on 11 Care By Us employees

How are people paid?

82%
by the hour
18%
an annual salary

Based on 11 Care By Us employees