Why does Care By Us get a rating of 4.6?

5 employees at Care By Us told us the following about their jobs.

5 employees told us the worst thing about this employer…

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Bad
  • People feel stressed

    Is it stressful to work at Care By Us?

    People feel stressed here

    How we know this

    100% of people say they often feel stressed at work

    Based on information from 5 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Shifts get changed at short notice

    Do Care By Us managers change shifts at short notice?

    Managers change people’s shifts at short notice

    How we know this

    80% of people say their manager changes their shifts at the last minute

    Based on information from 5 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t recommend their team

    Do people at Care By Us recommend working with their team?

    Very few people recommend working with their team

    How we know this

    20% of people report that they would recommend working with their immediate team to a friend

    Based on information from 5 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Less than 4 weeks notice of shifts

    How much notice do people get of their shift pattern at Care By Us?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 100% report getting one week notice or less
    • 0% report getting two weeks notice
    • 0% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 5 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People don’t get sick pay

    Does Care By Us pay sick pay?

    No. People don’t get proper sick pay

    How we know this

    0% of people say they would get paid if they were sick but scheduled to work

    Based on information from 5 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Not great
  • People do unpaid extra work

    Do workers at Care By Us do extra work that they don't get paid for?

    Sometimes. Most people do unpaid extra work

    How we know this

    60% of people report that they do extra work that they don’t get paid for

    Based on information from 5 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • Easy to book holiday

    How easy is it to book a holiday at Care By Us?

    People find it easy to book holidays

    How we know this

    80% of people report it’s easy to book holidays

    Based on information from 5 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Enough training

    Do people get enough training when they start at Care By Us?

    People get enough training when they start

    How we know this

    80% of people report they got enough training when they started working here

    Based on information from 5 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • People are paid enough to live on

    Does Care By Us pay enough to live on?

    People are paid enough to live on

    How we know this

    100% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 5 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People are paid market rates

    Does Care By Us pay market rates?

    People are paid market rates

    How we know this

    80% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 5 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

About

Care By Us is a provider of dementia, domiciliary and specialist care for people across Hertfordshire and Essex

carebyus.com

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How Care By Us ranks

Care By Us ranks joint 124th to work for in Best care companies to work for in the UK

  1. 124= Care By Us
    4.6
  2. 124= Everycare
    4.6
  3. 124= Exemplar Health Care
    4.6

Care By Us job reviews

  • Best thing

    Caring and helping people

    Worst thing

    Being on a timetable, with no time to travel from one su to the next. If you arrive 'late' you are in trouble, sometimes getting verbal abuse

    3.8

    Employee, March 2021

    • £11.00 per hour
    • 25 or older
  • Best thing

    Flexible shifts. No shortage of work.

    Worst thing

    Impossibly busy rotas. Too few carers.

    4.6

    Employee, June 2021

    • £13.00 per hour
    • 34–44 years old

Handy to know

How much notice do people get of their shifts?

1 week or less 100% report getting one week notice or less

Based on 5 employees

How are people paid?

80%
by the hour
20%
an annual salary

Based on 5 employees

Thinking of working at Care By Us?

Join Breakroom to unlock insights about Care By Us and thousands of other employers.

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