Card Factory

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Card Factory is a retailer. They sell greetings cards, wrapping paper, gifts and balloons.

cardfactory.co.uk

Card Factory job reviews

Showing 85 reviews

  • Best thing

    My line manager is fantastic, I have no real pressure

    Worst thing

    To be honest, the pay Is the only downside

    8.7

    Card Factory Employee, February 2024

  • Best thing

    I like some of the people I work with and the job is easy

    4.9

    Card Factory Sales assistant, February 2024

  • Best thing

    Environment

    Worst thing

    Not paid enough for the amount of work we do

    7.8

    Card Factory Sales assistant, February 2024

  • Best thing

    the colleuges help

    Worst thing

    standing all day

    6.8

    Card Factory Employee, January 2024

  • Best thing

    We have an amazing team, wonderful customers and have a good degree of freedom in store layout etc

    Worst thing

    Extremely underpaid and small contracts for management, especially middle management who are barely above minimum. Some stores have deputy managers and assistant managers who get paid more on higher contracts but do the exact same job as me, my store just makes slightly less.

    8.2

    Card Factory Team leader, January 2024

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  • Best thing

    Local like most the people

    Worst thing

    Stress and expect alot

    6.4

    Card Factory Sales assistant, December 2023

  • Best thing

    N/a

    Worst thing

    Not enough money, no communication, nosick pay, no flexibility

    1.2

    Card Factory Sales assistant, November 2023

  • Best thing

    Meeting and chatting to a variety of customers. Doing fun balloon displays

    Worst thing

    Heavy deliveries. Sometimes no customers so it drags

    6.8

    Card Factory Sales assistant, October 2023

  • Best thing

    Usually get 4 weeks rota, and sometimes just over your contract hours. And a decent work life balance

    Worst thing

    Not enough hours to afford to actually live properly with the current affordability of everything

    3.5

    Card Factory Sales assistant, August 2023

  • Best thing

    Working palletts and card deliveres

    Worst thing

    Customer service, working checkouts, all the add-ons and extra talking we have to do, the lack of hygiene in my shop

    2.3

    Card Factory Customer assistant, August 2023

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  • Best thing

    The people

    Worst thing

    The stress from managers

    3.4

    Card Factory Team leader, July 2023

  • Best thing

    Customers are nice
    Most colleagues are nice
    Not stressful
    Tasks are easy to learn

    Worst thing

    Manager changes rota less thank a week in advance
    Double standards exist between booking holidays and rota changes (I.e. manager can change things on short notice but you can't)
    Shop is always changing - knowledge isn't always given to staff beforehand

    3.2

    Card Factory Sales assistant, June 2023

  • Best thing

    The people I work with

    Worst thing

    It's all about favoritism not how good you work

    2.6

    Card Factory Assistant manager, May 2023

  • Best thing

    it's not too much work. it's the best kind of a job.

    Worst thing

    the supervisors can be very mean and can leave all the work up to you at times instead of helping out

    3.9

    Card Factory Employee, March 2023

  • Best thing

    it’s easy

    Worst thing

    toxic team, unpaid online training at home, company is currently firing and rehiring, customers are rude, didn’t get proper training so always confused when asked to do something specific

    2.0

    Card Factory Sales assistant, March 2023

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  • Best thing

    the people you work with.

    Worst thing

    the pay, the lack of hours, management, being understaffed, never having the items you need,

    1.3

    Card Factory Sales assistant, February 2023

  • Best thing

    Easy and straightforward, nice customers

    Worst thing

    Nasty comments people make, been vicious when it's special offers on

    6.6

    Card Factory Sales assistant, January 2023

  • Best thing

    The team

    Worst thing

    Having to always be better

    6.3

    Card Factory Store manager, January 2023

  • Best thing

    You get to enjoy inflating balloons for customers

    Worst thing

    Lack of staff to deal with huge palettes, last min cover but won’t get the same treatment. Constant out of stock items.

    2.0

    Card Factory Employee, December 2022

  • Best thing

    - easy shifts
    - hardly any rude customers

    Worst thing

    - my manager was so horrible, type of person where she spoke to you. On her bad days she wouldn’t even speak to you, I only felt not stressed when she wasn’t there.
    - was also harassed by my manager if i was caught not doing something, was once told of for not doing something after I had just stood up from refilling, literally just moved away from it and was looking to see if it all looked okay (this is all obviously personal experience)
    - also had no staff room
    - boring shifts

    4.7

    Card Factory Sales assistant, December 2022

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  • Best thing

    Meeting new people and customers

    Worst thing

    Not feeling your worth anything when you put in the work

    3.2

    Card Factory Sales assistant, November 2022

  • Best thing

    Work colleagues

    Worst thing

    Pay and hours

    6.1

    Card Factory Sales assistant, November 2022

  • Best thing

    The customers are lovely to serve in retail and some staff are nice.

    Worst thing

    When I'm on half term I can't relax and they expect me to do loads of shifts and it stresses me out as I have live events as on college course

    2.8

    Card Factory Sales assistant, October 2022

  • Best thing

    Earning money

    Worst thing

    They treated me un fair. I had too many hours as a 16 year old and this was my first job.

    1.8

    Card Factory Retail assistant, September 2022

  • Best thing

    My colleagues, non confrontational

    Worst thing

    There isn't great heating so in the winter the stores chilly

    9.5

    Card Factory Shop assistant, August 2022

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  • Best thing

    The job itself is easy

    Worst thing

    You don't get paid extra for overtime, bank Holidays, Christmas etc

    2.0

    Card Factory Employee, August 2022

  • Best thing

    nice people to work with
    easy
    not stressful

    Worst thing

    pay

    7.8

    Card Factory Sales assistant, August 2022

  • Best thing

    Some of the people I work with are great

    Worst thing

    The benefits

    1.4

    Card Factory Employee, August 2022

  • Best thing

    It’s a face paced environment, some of the best things is the customers! One special moment can brighten your day! The work family also makes things more enjoyable

    Worst thing

    How much you do for what you get paid for, you find yourself often working incredibly hard multitasking and breaking a sweat, card factory workers are grafters but sometimes it can get too much and there is a lot of expectations to keep in a short and busy period of time

    5.0

    Card Factory Sales assistant, July 2022

  • Best thing

    Environment

    Worst thing

    Rude customer, stock take

    5.5

    Card Factory Store assistant, July 2022

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  • Best thing

    I am under no pressure with my job, I get my list at the beginning of the week, sometimes jobs are added but that's not a problem. My boss is a fantastic bloke and understands well what's going on because he's done the job himself.

    Worst thing

    The pay, although it's not really bad, I feel underpaid for what I do

    8.0

    Card Factory Maintenance engineer, July 2022

  • Best thing

    Helping customers

    Worst thing

    The job itself

    1.0

    Card Factory Shop assistant, May 2022

  • Best thing

    - Store Management (NOT HR)
    - Colleagues
    - Low-Stress Levels

    Worst thing

    - Low pay
    - Terrible HR Department
    - No Overtime pay

    8.8

    Card Factory Employee, May 2022

  • Best thing

    the people i work with

    Worst thing

    the pay

    8.2

    Card Factory Assistant manager, April 2022

  • Best thing

    You get paid for every minute you work

    Worst thing

    Wages need to go up

    9.2

    Card Factory Store manager, March 2022

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  • Best thing

    The staff

    Worst thing

    Can be very quiet

    5.0

    Card Factory Sales assistant, March 2022

  • Best thing

    The people I work with

    Worst thing

    The deadlines, the lack of health and safety, the complete disregard for the health and well-being of the staff

    6.4

    Card Factory Sales assistant, March 2022

  • Best thing

    My colleagues

    Worst thing

    Everything else, no organisation

    1.0

    Card Factory Employee, March 2022

  • Best thing

    People I work with.

    Worst thing

    So cold, only one heater in whole of shop

    6.8

    Card Factory Sales assistant, February 2022

  • Best thing

    Brightening up someone's day.

    Worst thing

    Sometimes I don't feel part of the team.

    7.0

    Card Factory Store assistant, January 2022

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  • Best thing

    It got stressful at times, especially when the queue got long.. but apart from that it is definitely stress free

    Worst thing

    30 minute break, unpaid break, no food there, they chose when you got to go for your break.

    7.0

    Card Factory Sales assistant, January 2022

  • Best thing

    My work colleagues

    Worst thing

    Not enough staff

    4.9

    Card Factory Employee, January 2022

  • Best thing

    Customers

    Worst thing

    Lack off staff, being called in 24/7 when I’m a studn

    1.1

    Card Factory Sales assistant, January 2022

  • Best thing

    The people i work with

    Worst thing

    The customers and overall the amount of unnecessary task we have to do

    3.4

    Card Factory Retail assistant, December 2021

  • Best thing

    Not stressful but requires a lot of effort for bad pay.

    Worst thing

    Terrible pay, a lot of extra work-not just tills, long shifts, open on bank holiday, no sick pay, system to book holiday is hard to use

    1.8

    Card Factory Sales assistant, December 2021

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  • Best thing

    Good sales assistant team

    Worst thing

    Manager isn’t very nice

    2.6

    Card Factory Sales assistant, December 2021

  • Best thing

    Some staff but not many

    Worst thing

    Managers. Not being safe for covid even when texting positive some still come in to work and the manager know.

    1.0

    Card Factory Sales assistant, December 2021

  • Best thing

    Good with hours

    Worst thing

    Manger and training

    1.4

    Card Factory Sales assistant, December 2021

  • Best thing

    Working the lates or days that manager isn’t in

    Worst thing

    The manager and pay

    1.1

    Card Factory Sales assistant, December 2021

  • Best thing

    Talking to customers

    Worst thing

    Bad pay, tiring

    3.9

    Card Factory Sales assistant, December 2021