Card Factory
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DismissCard Factory is a retailer. They sell greetings cards, wrapping paper, gifts and balloons.
cardfactory.co.ukCard Factory job reviews
Showing 85 reviews
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Best thing
My line manager is fantastic, I have no real pressure
Worst thing
To be honest, the pay Is the only downside
Card Factory Employee, February 2024
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Best thing
I like some of the people I work with and the job is easy
Card Factory Sales assistant, February 2024
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Best thing
Environment
Worst thing
Not paid enough for the amount of work we do
Card Factory Sales assistant, February 2024
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Best thing
the colleuges help
Worst thing
standing all day
Card Factory Employee, January 2024
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Best thing
We have an amazing team, wonderful customers and have a good degree of freedom in store layout etc
Worst thing
Extremely underpaid and small contracts for management, especially middle management who are barely above minimum. Some stores have deputy managers and assistant managers who get paid more on higher contracts but do the exact same job as me, my store just makes slightly less.
Card Factory Team leader, January 2024
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Best thing
Local like most the people
Worst thing
Stress and expect alot
Card Factory Sales assistant, December 2023
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Best thing
N/a
Worst thing
Not enough money, no communication, nosick pay, no flexibility
Card Factory Sales assistant, November 2023
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Best thing
Meeting and chatting to a variety of customers. Doing fun balloon displays
Worst thing
Heavy deliveries. Sometimes no customers so it drags
Card Factory Sales assistant, October 2023
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Best thing
Usually get 4 weeks rota, and sometimes just over your contract hours. And a decent work life balance
Worst thing
Not enough hours to afford to actually live properly with the current affordability of everything
Card Factory Sales assistant, August 2023
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Best thing
Working palletts and card deliveres
Worst thing
Customer service, working checkouts, all the add-ons and extra talking we have to do, the lack of hygiene in my shop
Card Factory Customer assistant, August 2023
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Best thing
The people
Worst thing
The stress from managers
Card Factory Team leader, July 2023
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Best thing
Customers are nice
Most colleagues are nice
Not stressful
Tasks are easy to learnWorst thing
Manager changes rota less thank a week in advance
Double standards exist between booking holidays and rota changes (I.e. manager can change things on short notice but you can't)
Shop is always changing - knowledge isn't always given to staff beforehandCard Factory Sales assistant, June 2023
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Best thing
The people I work with
Worst thing
It's all about favoritism not how good you work
Card Factory Assistant manager, May 2023
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Best thing
it's not too much work. it's the best kind of a job.
Worst thing
the supervisors can be very mean and can leave all the work up to you at times instead of helping out
Card Factory Employee, March 2023
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Best thing
it’s easy
Worst thing
toxic team, unpaid online training at home, company is currently firing and rehiring, customers are rude, didn’t get proper training so always confused when asked to do something specific
Card Factory Sales assistant, March 2023
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Best thing
the people you work with.
Worst thing
the pay, the lack of hours, management, being understaffed, never having the items you need,
Card Factory Sales assistant, February 2023
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Best thing
Easy and straightforward, nice customers
Worst thing
Nasty comments people make, been vicious when it's special offers on
Card Factory Sales assistant, January 2023
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Best thing
The team
Worst thing
Having to always be better
Card Factory Store manager, January 2023
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Best thing
You get to enjoy inflating balloons for customers
Worst thing
Lack of staff to deal with huge palettes, last min cover but won’t get the same treatment. Constant out of stock items.
Card Factory Employee, December 2022
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Best thing
- easy shifts
- hardly any rude customersWorst thing
- my manager was so horrible, type of person where she spoke to you. On her bad days she wouldn’t even speak to you, I only felt not stressed when she wasn’t there.
- was also harassed by my manager if i was caught not doing something, was once told of for not doing something after I had just stood up from refilling, literally just moved away from it and was looking to see if it all looked okay (this is all obviously personal experience)
- also had no staff room
- boring shiftsCard Factory Sales assistant, December 2022
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Best thing
Meeting new people and customers
Worst thing
Not feeling your worth anything when you put in the work
Card Factory Sales assistant, November 2022
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Best thing
Work colleagues
Worst thing
Pay and hours
Card Factory Sales assistant, November 2022
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Best thing
The customers are lovely to serve in retail and some staff are nice.
Worst thing
When I'm on half term I can't relax and they expect me to do loads of shifts and it stresses me out as I have live events as on college course
Card Factory Sales assistant, October 2022
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Best thing
Earning money
Worst thing
They treated me un fair. I had too many hours as a 16 year old and this was my first job.
Card Factory Retail assistant, September 2022
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Best thing
My colleagues, non confrontational
Worst thing
There isn't great heating so in the winter the stores chilly
Card Factory Shop assistant, August 2022
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Best thing
The job itself is easy
Worst thing
You don't get paid extra for overtime, bank Holidays, Christmas etc
Card Factory Employee, August 2022
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Best thing
nice people to work with
easy
not stressfulWorst thing
pay
Card Factory Sales assistant, August 2022
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Best thing
Some of the people I work with are great
Worst thing
The benefits
Card Factory Employee, August 2022
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Best thing
It’s a face paced environment, some of the best things is the customers! One special moment can brighten your day! The work family also makes things more enjoyable
Worst thing
How much you do for what you get paid for, you find yourself often working incredibly hard multitasking and breaking a sweat, card factory workers are grafters but sometimes it can get too much and there is a lot of expectations to keep in a short and busy period of time
Card Factory Sales assistant, July 2022
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Best thing
Environment
Worst thing
Rude customer, stock take
Card Factory Store assistant, July 2022
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Best thing
I am under no pressure with my job, I get my list at the beginning of the week, sometimes jobs are added but that's not a problem. My boss is a fantastic bloke and understands well what's going on because he's done the job himself.
Worst thing
The pay, although it's not really bad, I feel underpaid for what I do
Card Factory Maintenance engineer, July 2022
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Best thing
Helping customers
Worst thing
The job itself
Card Factory Shop assistant, May 2022
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Best thing
- Store Management (NOT HR)
- Colleagues
- Low-Stress LevelsWorst thing
- Low pay
- Terrible HR Department
- No Overtime payCard Factory Employee, May 2022
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Best thing
the people i work with
Worst thing
the pay
Card Factory Assistant manager, April 2022
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Best thing
You get paid for every minute you work
Worst thing
Wages need to go up
Card Factory Store manager, March 2022
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Best thing
The staff
Worst thing
Can be very quiet
Card Factory Sales assistant, March 2022
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Best thing
The people I work with
Worst thing
The deadlines, the lack of health and safety, the complete disregard for the health and well-being of the staff
Card Factory Sales assistant, March 2022
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Best thing
My colleagues
Worst thing
Everything else, no organisation
Card Factory Employee, March 2022
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Best thing
People I work with.
Worst thing
So cold, only one heater in whole of shop
Card Factory Sales assistant, February 2022
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Best thing
Brightening up someone's day.
Worst thing
Sometimes I don't feel part of the team.
Card Factory Store assistant, January 2022
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Best thing
It got stressful at times, especially when the queue got long.. but apart from that it is definitely stress free
Worst thing
30 minute break, unpaid break, no food there, they chose when you got to go for your break.
Card Factory Sales assistant, January 2022
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Best thing
My work colleagues
Worst thing
Not enough staff
Card Factory Employee, January 2022
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Best thing
Customers
Worst thing
Lack off staff, being called in 24/7 when I’m a studn
Card Factory Sales assistant, January 2022
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Best thing
The people i work with
Worst thing
The customers and overall the amount of unnecessary task we have to do
Card Factory Retail assistant, December 2021
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Best thing
Not stressful but requires a lot of effort for bad pay.
Worst thing
Terrible pay, a lot of extra work-not just tills, long shifts, open on bank holiday, no sick pay, system to book holiday is hard to use
Card Factory Sales assistant, December 2021
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Best thing
Good sales assistant team
Worst thing
Manager isn’t very nice
Card Factory Sales assistant, December 2021
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Best thing
Some staff but not many
Worst thing
Managers. Not being safe for covid even when texting positive some still come in to work and the manager know.
Card Factory Sales assistant, December 2021
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Best thing
Good with hours
Worst thing
Manger and training
Card Factory Sales assistant, December 2021
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Best thing
Working the lates or days that manager isn’t in
Worst thing
The manager and pay
Card Factory Sales assistant, December 2021
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Best thing
Talking to customers
Worst thing
Bad pay, tiring
Card Factory Sales assistant, December 2021