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Capita

Breakroom Rating
based on 16 job reviews
6.9/10

Capita job reviews

Find out what Capita jobs are really like…

16 Capita employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

  • 9.1/10

    Technical Team Leader

    • Manages people
    • £28,000 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Proper sick pay
    3. Paid breaks
    Find out more
    April 2020
  • 7.8/10

    Admin

    • £18,500 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Paid breaks
    2. Proper sick pay
    3. Not enough training
    Find out more
    April 2020
  • 7.6/10

    Dba

    • £60,000 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Easy to take holidays
    3. No paid breaks
    Find out more
    March 2020
  • 5.2/10

    Customer service advisor

    • £8.80 per hour
    • 55–64 years old
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Hard to take holidays
    3. Not treated with respect

    Best thing

    The hours which work around school times

    Worst thing

    At the moment we don’t know if our job roles in the department we work for are safe ,as there asking for volunteers to work in other areas of capita as M&S is struggling and a lot of our work has gone to south Africa

    Find out more
    February 2020
  • 5.2/10

    Customer service advisor

    • £8.83 per hour
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Paid breaks
    2. Minimum sick pay
    3. Two weeks notice of their shifts
    Find out more
    February 2020
  • 6.5/10

    Administration

    • £12.14 per hour
    • 55–64 years old
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Not working lots of extra hours
    3. No paid breaks
    Find out more
    February 2020
  • 7.9/10

    Data rights administrator

    • £10.00 per hour
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Paid breaks
    2. Easy to take holidays
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    My team

    Worst thing

    Other teams

    Find out more
    February 2020
  • 10.0/10

    Director

    • £9.30 per hour
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. Paid accurately
    2. Employer understands what’s happening on the ground
    3. Proper sick pay
    Find out more
    February 2020
  • 10.0/10

    Client Partner

    • Manages people
    • £38,000 per year, working a 40 hour week
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Have had opportunities to progress
    3. Paid breaks
    Find out more
    January 2020
  • 6.4/10

    Desktop security

    • £24,500 per year, working a 37 hour week
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Easy to take holidays
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    January 2020
  • 6.5/10

    Employee

    • £8.21 per hour
    • 21–24 years old
    • Less than a year experience

    What they say about their job

    1. Paid accurately
    2. Recommends their team
    3. Minimum sick pay
    Find out more
    January 2020
  • 8.7/10

    Call handler

    • £19,600 per year, working a 38 hour week
    • 25–34 years old
    • 1–3 years experience

    What they say about their job

    1. Good for people with caring responsiblities
    2. Recommends their team
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    January 2020
  • 4.0/10

    Enquiry centre agent

    • £16,800 per year, working a 38 hour week
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Not treated with respect
    3. Hard to take holidays
    Find out more
    January 2020
  • 6.8/10

    Team manager

    • Manages people
    • £25,500 per year, working a 38 hour week
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Paid accurately
    3. Hard to change shifts

    Best thing

    People

    Worst thing

    Moving goalposts

    Find out more
    December 2019
  • 7.6/10

    Call handler

    • £8.59 per hour
    • 25–34 years old
    • 1–3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Paid accurately
    3. Minimum sick pay

    Best thing

    Working Monday to friday

    Worst thing

    People I talk to

    Find out more
    November 2019