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Capita

capita.com

Breakroom Rating based on 20 job reviews

6.7/10
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Capita job reviews

Find out what Capita jobs are really like…

20 Capita employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

  • 5.8/10

    Firefighter

    • £31,000 per year, working a 42 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Paid breaks
    2. Doing unpaid extra work
    3. Not treated with respect
    Find out more
    August 2020
  • 5.2/10

    Customer experience advisor

    • £9.30 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Not enough training
    3. Hard to take holidays

    Best thing

    Pay

    Worst thing

    Work load

    Find out more
    July 2020
  • 7.4/10

    Monitoring officer

    • £21,000 per year, working a 35 hour week
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Paid breaks
    2. No unpaid extra work
    3. Doesn’t recommend their team

    Best thing

    Hours and colleagues

    Worst thing

    Lack of advance notice of daily requirements

    Find out more
    July 2020
  • 7.9/10

    Call centre employee

    • £9.33 per hour
    • 25 or older
    • 1–3 years experience

    What they say about their job

    1. Safe workplace
    2. Enough training
    3. Stressed

    Best thing

    Pay

    Worst thing

    Being moved between departments with insufficient training

    Find out more
    July 2020
  • 4.7/10

    It

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. No paid breaks
    3. Not treated with respect
    Find out more
    June 2020
  • 5.8/10

    Team manager

    • Manages people
    • £23,000 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Stressed
    3. Managers change their shifts at short notice
    Find out more
    June 2020
  • 8.8/10

    Manager

    • Manages people
    • £27,000 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Treated with respect
    3. Doing unpaid extra work

    Best thing

    People and role

    Worst thing

    Working weekends

    Find out more
    June 2020
  • 6.8/10

    Warehouse

    • £9.30 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not stressed
    2. Proper sick pay
    3. Haven’t had any opportunities to progress
    Find out more
    May 2020
  • 5.5/10

    Document operator

    • £8.50 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Stressed
    3. Doesn’t recommend their team

    Best thing

    Colleagues

    Worst thing

    Managers and pay

    Find out more
    May 2020
  • 7.4/10

    Team Manager

    • Manages people
    • £23,000 per year, working a 38 hour week
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. Treated with respect
    2. Easy to take holidays
    3. No paid breaks

    Best thing

    Industry perks

    Worst thing

    Salaries
    Uncertain nature

    Find out more
    March 2020
  • 5.2/10

    Customer service advisor

    • £8.80 per hour
    • 55–64 years old
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Hard to take holidays
    3. Not treated with respect

    Best thing

    The hours which work around school times

    Worst thing

    At the moment we don’t know if our job roles in the department we work for are safe ,as there asking for volunteers to work in other areas of capita as M&S is struggling and a lot of our work has gone to south Africa

    Find out more
    February 2020
  • 5.2/10

    Customer service advisor

    • £8.83 per hour
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Paid breaks
    2. Minimum sick pay
    3. Two weeks notice of their shifts
    Find out more
    February 2020
  • 6.5/10

    Administration

    • £12.14 per hour
    • 55–64 years old
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Not working lots of extra hours
    3. No paid breaks
    Find out more
    February 2020
  • 7.9/10

    Data rights administrator

    • £10.00 per hour
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Paid breaks
    2. Easy to take holidays
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    My team

    Worst thing

    Other teams

    Find out more
    February 2020
  • 10.0/10

    Director

    • £9.30 per hour
    • 21–24 years old
    • More than 3 years experience

    What they say about their job

    1. Paid accurately
    2. Employer understands what’s happening on the ground
    3. Proper sick pay
    Find out more
    February 2020
  • 6.5/10

    Employee

    • £8.21 per hour
    • 21–24 years old
    • Less than a year experience

    What they say about their job

    1. Paid accurately
    2. Recommends their team
    3. Minimum sick pay
    Find out more
    January 2020
  • 8.7/10

    Call handler

    • £19,600 per year, working a 38 hour week
    • 25–34 years old
    • 1–3 years experience

    What they say about their job

    1. Good for people with caring responsiblities
    2. Recommends their team
    3. Employer doesn’t understand what’s happening on the ground
    Find out more
    January 2020
  • 6.8/10

    Team manager

    • Manages people
    • £25,500 per year, working a 38 hour week
    • 34–44 years old
    • More than 3 years experience

    What they say about their job

    1. Have had opportunities to progress
    2. Paid accurately
    3. Hard to change shifts

    Best thing

    People

    Worst thing

    Moving goalposts

    Find out more
    December 2019
  • 7.6/10

    Call handler

    • £8.59 per hour
    • 25–34 years old
    • 1–3 years experience

    What they say about their job

    1. Easy to change shifts
    2. Paid accurately
    3. Minimum sick pay

    Best thing

    Working Monday to friday

    Worst thing

    People I talk to

    Find out more
    November 2019