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7.0/10

Capita job reviews

Showing 8 reviews from:

  • Best thing

    People I work with.

    Worst thing

    Management and impossible targets

    Customer service advisor, October 2020

    • £14,000 per year, working a 30 hour week
    • 25 or older
    • More than 3 years experience
    3.3/10
  • Best thing

    Team members, hours I do

    Worst thing

    Lack of support, work load. Staff shortages.

    Customer service advisor, September 2020

    • £9.00 per hour
    • 25 or older
    • More than 3 years experience
    6.6/10
  • Best thing

    it's a desk job

    Worst thing

    rude customer's

    Sales assistant, August 2020

    • £10.40 per hour
    • 25 or older
    • Less than a year experience
    8.6/10
  • Best thing

    Hours and colleagues

    Worst thing

    Lack of advance notice of daily requirements

    Monitoring officer, July 2020

    • £21,000 per year, working a 35 hour week
    • 25 or older
    • Less than a year experience
    7.6/10
  • Best thing

    Pay

    Worst thing

    Being moved between departments with insufficient training

    Call centre employee, July 2020

    • £9.33 per hour
    • 25 or older
    • 1–3 years experience
    8.1/10
  • Best thing

    People and role

    Worst thing

    Working weekends

    Manager, June 2020

    • Manages people
    • £27,000 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience
    8.9/10
  • Best thing

    The hours which work around school times

    Worst thing

    At the moment we don’t know if our job roles in the department we work for are safe ,as there asking for volunteers to work in other areas of capita as M&S is struggling and a lot of our work has gone to south Africa

    Customer service advisor, February 2020

    • £8.80 per hour
    • 55–64 years old
    • More than 3 years experience
    5.2/10
  • Best thing

    Working Monday to friday

    Worst thing

    People I talk to

    Call handler, November 2019

    • £8.59 per hour
    • 25–34 years old
    • 1–3 years experience
    7.6/10