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Capita is a consulting, digital service and software company.

Do Capita pay breaks?

Sometimes. Only some people get paid breaks at Capita.

Last updated 18 April 2024

How we know this

Based on data from 132 people who took the Breakroom Quiz between April 2023 and April 2024.

47% of people say they don’t get paid breaks.

Why this matters

A good job should have paid breaks.

You should be paid for all your time at work, whether you’re on a break or not.

Jobs at Capita

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Jobs where breaks are paid

What people are saying about sick pay at Capita

  • Best thing

    Paid breaks

    Worst thing



    Capita Employee, May 2023

  • Best thing

    Working from home

    Worst thing

    Not long enough breaks or lunch


    Capita Sales advisor, January 2023

  • Best thing

    Set shift patterns

    Worst thing

    Management don't care or understand what being on calls is like
    Over the top micromanagement on call structure
    Unpaid breaks and sick pay
    Poor unionisation


    Capita Customer advisor, December 2021

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