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About

Capita is a consulting, digital service and software company.

capita.com

Pay ranges

  1. Β£8.64–10.58 per hour

  2. Β£9.18–15.93 per hour

  3. Β£8.65–9.46 per hour

Featured Capita job reviews

  • Best thing

    Flexibility with work hours

    Worst thing

    The rest of it. It's a stressful job, the managers only care about hitting targets, you're barely given any time to take a breather between calls, and you're only entitled to 3 separate days or 7 consecutive days off sick in a 12 months period before you're called into an absence meeting

    6.0

    Customer advisor, February 2021

    • Β£9.38 per hour
    • 21–24 years old
    • 1–3 years experience
  • Best thing

    The hours fit around my children and I can do it from home

    Worst thing

    Pressure for targets and short staffed

    7.9

    Call centre agent, January 2021

    • Β£12,400 per year, working a 23 hour week
    • 25 or older
    • More than 3 years experience
  • Best thing

    The hours which work around school times

    Worst thing

    At the moment we don’t know if our job roles in the department we work for are safe ,as there asking for volunteers to work in other areas of capita as M&S is struggling and a lot of our work has gone to south Africa

    5.2

    Customer service advisor, February 2020

    • Β£8.80 per hour
    • 55–64 years old
    • More than 3 years experience
  • Best thing

    flexibility especially flex time

    Worst thing

    not enough staff to do the job, nothing is good enough, no overtime rates

    4.9

    senior customer service administrator, March 2021

    • Β£16,000 per year, working a 22 hour week
    • 25 or older
    • More than 3 years experience

Jobs by location

  1. 234 job openings

  2. 54 job openings

  3. 43 job openings

  4. 42 job openings

  5. 31 job openings

  6. 23 job openings

  7. 21 job openings

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  11. 17 job openings

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  14. 15 job openings

  15. 13 job openings

  16. 13 job openings

  17. 9 job openings

  18. 9 job openings

Capita ranks joint 32nd to work for in call centre jobs

  1. 32= Cadent
    6.5
  2. 32= Capita
    6.5
  3. 32= The AA
    6.5