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Capita

27 job reviews

7.2/10
What is this?

Overview of Capita

capita.com

Pay

Capita pays £8.55–10.00 per hour

Jobs

Capita are currently hiring

Featured job reviews

  • 7.2/10

    Best thing

    Teammates

    Worst thing

    Targets and processes

    Customer service advisor, September 2020
  • 6.6/10

    Best thing

    Team members, hours I do

    Worst thing

    Lack of support, work load. Staff shortages.

    Customer service advisor, September 2020

Capita shifts and hours

  • This employer mostly uses part time and full time contracts

  • People work the same number of hours they’re contracted for

    Excellent
  • People don’t worry about getting enough hours

    Excellent
  • People get 4 weeks notice of when they’re working

    Excellent
  • Managers don’t change people’s shifts at short notice

    Excellent
  • Most people don't get enough choice over which shifts they work

    Not great
  • Most people find it easy to change shifts

    Good

Capita benefits

  • Most people get proper breaks

    Good
  • People find it easy to take sick leave

    Excellent
  • Most people find it easy to book holidays

    Good

Capita teams and managers

  • Most people feel stressed here

    Not great
  • Only some people recommend working with their team

    Not great
  • People feel treated with respect by their managers

    Excellent
  • Most people say this is a good place to work if you care for a child or other relative

    Good
  • Most people get enough training when they start

    Good
  • People think their workplace is safe

    Excellent
  • Most people are given support to progress here

    Good
  • Most people feel well informed about how the company is doing

    Good
  • People think head office doesn’t understand what’s happening where they work

    Bad

Capita ranks joint 10th to work for in call and contact centres

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    Capita

    7.2/10
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