Do you get a good deal?
CloseTake our 3 minute survey to compare your job and find out if youβre getting a good deal at work.
Find out whatβs better
CloseTake our 3 minute survey to compare your job and find out what could be better for you.
Capita
Why does Capita get a rating of 6.5?
Based on 67 job reviews, employees tell us the following about Capita
- Paid accurately
- No short notice shift changes
- People get proper breaks
- People get sick pay
- Easy to book holiday
- Easy to change shifts
- Easy to take sick leave
- Enough training
- Good for parents
- Breaks are paid
- 4+ weeks notice of shifts
- Managers are respectful
- No unpaid extra work
- Well informed about head office
- Hard to choose shifts
- People feel stressed
- No career progression
- People donβt recommend their team
- Head office doesnβt understand the frontline
Based on 67 job reviews
About
Capita is a consulting, digital service and software company.
Pay ranges
-
Β£8.64β10.58 per hour
-
Β£9.18β15.93 per hour
-
Β£8.65β9.46 per hour
Handy to know
How much notice do people get of their shifts?
Based on 48 employees
What contracts are people on?
Based on 29 employees
How often do people get paid?
Based on 67 employees
How are people paid?
Based on 67 employees
Featured Capita job reviews
-
Best thing
Flexibility with work hours
Worst thing
The rest of it. It's a stressful job, the managers only care about hitting targets, you're barely given any time to take a breather between calls, and you're only entitled to 3 separate days or 7 consecutive days off sick in a 12 months period before you're called into an absence meeting
Customer advisor, February 2021
-
Best thing
The hours fit around my children and I can do it from home
Worst thing
Pressure for targets and short staffed
Call centre agent, January 2021
-
Best thing
The hours which work around school times
Worst thing
At the moment we donβt know if our job roles in the department we work for are safe ,as there asking for volunteers to work in other areas of capita as M&S is struggling and a lot of our work has gone to south Africa
Customer service advisor, February 2020
-
Best thing
flexibility especially flex time
Worst thing
not enough staff to do the job, nothing is good enough, no overtime rates
senior customer service administrator, March 2021
Jobs by location
-
234 job openings
-
54 job openings
-
43 job openings
-
42 job openings
-
31 job openings
-
23 job openings
-
21 job openings
-
21 job openings
-
20 job openings
-
18 job openings
-
17 job openings
-
17 job openings
-
16 job openings
-
15 job openings
-
13 job openings
-
13 job openings
-
9 job openings
-
9 job openings
Capita ranks joint 32nd to work for in call centre jobs
- 32= Cadent
- 32= Capita
- 32= The AA