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Capita
From 42 job reviews
Why does Capita get a rating of 7.1?
- Easy to take sick leave
- Paid accurately
- No short notice shift changes
- People get proper breaks
- 4+ weeks notice of shifts
- People get sick pay
- Managers are respectful
- Easy to book holiday
- Easy to change shifts
- Enough training
- Good for parents
- Breaks are paid
- Opportunities to progress
- People recommend their team
- No unpaid extra work
- Well informed about head office
- Hard to choose shifts
- People feel stressed
- Head office doesn’t understand the frontline
Based on 42 job reviews
About
Capita is a consulting, digital service and software company.
Pay ranges
-
£8.81–9.21 per hour
-
£14.4k–19.6k per year
Handy to know
How much notice do people get of their shifts?
Based on 35 employees
What contracts are people on?
Based on 23 employees
How often do people get paid?
Based on 35 employees
How are people paid?
Based on 42 employees
Featured Capita job reviews
-
Best thing
The hours fit around my children and I can do it from home
Worst thing
Pressure for targets and short staffed
Call centre agent, January 2021
-
Best thing
Team members, hours I do
Worst thing
Lack of support, work load. Staff shortages.
Customer service advisor, September 2020
-
Best thing
Hours and colleagues
Worst thing
Lack of advance notice of daily requirements
Monitoring officer, July 2020
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