Caffè Nero

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Caffè Nero is a coffee shop chain. They specialise in serving Italian coffee.

Do Caffè Nero pay breaks?

No. Most people don’t get paid breaks at Caffè Nero.

Cafés who pay breaks include Grind, Greggs and the The Breakfast Club.

Last updated 1 June 2023

How we know this

Based on data from 107 people who took the Breakroom Quiz between December 2022 and June 2023.

67% of people say they don’t get paid breaks.

Why this matters

A good job should have paid breaks.

You should be paid for all your time at work, whether you’re on a break or not.

Which cafés pay breaks?

Jobs at Caffè Nero

See more jobs at Caffè Nero

Jobs where breaks are paid

What people are saying about sick pay at Caffè Nero

  • Best thing

    Coworkers and free coffee on shift

    Worst thing

    Non stop work. No time to take a breather! So busy and intense that I just feel absolutely exhausted when I’m done with my shift. Breaks are too short and unpaid. The caffe is understaffed in my opinion but they say it’s not busy enough, doesn’t bring in enough money to add another member of staff to the shift to relieve the stress and workload on us.


    Caffè Nero Shift leader, February 2023

  • Best thing

    The team I currently work with are amazing, and I really believe in the more authentic coffee experience we provide.

    Worst thing

    The pay is appalling - an assistant manager at Nero is paid less than a team member at Pret.
    There is no bonus scheme or mystery shopper.
    Breaks are 20mins long and are docked from your pay.
    Head Office are completely clueless - I work(ed, I am leaving after this treatment) at a shop that brought in £28k a week. For reference, most Neros might average £16k-£20k in our area. We do not receive any reward for this, are not paid more for the more intense environment than the street-facing shops.


    Caffè Nero Shift leader, November 2022

  • Best thing

    Good training, good amount of hours, good discounts & benefits

    Worst thing

    Pay is too low, breaks are too short, overtime is unpaid, can be made to work over 48 hours a week unless you give 3 months written notice


    Caffè Nero Shift leader, June 2022

  • Best thing

    Decent pay
    Decent members of staff to work with

    Worst thing

    Short breaks
    Training staff


    Caffè Nero Shift leader, March 2022

  • Best thing

    Working with friends

    Worst thing

    Lone working, low pay, no breaks, no social life, getting up at 5am and not getting home until 8/9pm, the music, the rude aggressive customers, understaffed, too much responsibility


    Caffè Nero Assistant manager, February 2022

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