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Do Caffè Nero pay breaks?

Not always. Most people don’t get paid breaks at Caffè Nero.

Last updated 18 January, 2022

How we know this

Based on 83 job reviews from people who work at Caffè Nero.

53% of people say they don’t get paid breaks

Why this matters

A good job should have paid breaks.

You should be paid for all your time at work, whether you’re on a break or not.

What people are saying about sick pay at Caffè Nero

  • Best thing

    Making a customer's day by serving them.

    Worst thing

    Short breaks.


    Caffè Nero Employee, December 2021

  • Best thing

    Personally, i love being customer orientated and enjoy the social aspect of interacting with my team and most my customers. Nero used to have a really strong culture within their company, they invested in their staff. But this has changed Alot in the last few years.

    Worst thing

    All the stores I've worked in a very physically intensive, labour intensive stores. Working 9 hours on one 20 minute break. Constantly on my feet, carrying heavy tubs of crockery, and handling coffee machines, im quite young in my life but honestly, my body is wrecked. Its a disgrace we don't get longer, paid breaks, especially when less intensive job roles get longer breaks. I have to shovel my lunch or dinner in and be back on my feet all in 20 min. Rotas change weekly due to being sales based. I rarely ever get a weekend off and haven't been given opportunity to progress career wise in 4 years, ive worked with the company for 6.


    Caffè Nero Employee, November 2021

  • Best thing

    My team, my manager and area manager, the atmosphere

    Worst thing

    No breaks, even on 12 hour shifts. The abuse from the public. Pathetic pay for doing the role of 4 people. How we were treated during lockdown/furlough. Contracts cut and forced us to sign or leave. Have to use holiday to top up pay to afford bills.


    Caffè Nero Employee, July 2021