What it’s like working at Caerphilly Council

8 employees told us the worst thing about this employer…

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Bad
  • Head office doesn’t understand the frontline

    Do people think Caerphilly Council head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 6 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Breaks aren’t paid

    Do workers at Caerphilly Council get paid breaks?

    No. People don’t get paid breaks

    How we know this

    83% of people say they don’t get paid breaks

    Based on information from 6 job reviews

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • No career progression

    Are people given support to progress at Caerphilly Council?

    People aren’t given support to progress here

    How we know this

    In the last year, 88% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 8 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Not great
  • Not easy to take sick leave

    How easy is it to take sick leave at Caerphilly Council?

    Most people find it hard to take sick leave

    How we know this

    57% of people report that it’s hard to take time off if they are sick

    Based on information from 7 job reviews

  • People feel stressed

    Is it stressful to work at Caerphilly Council?

    Most people feel stressed here

    How we know this

    63% of people say they often feel stressed at work

    Based on information from 8 job reviews

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • People don’t get proper breaks

    Do people at Caerphilly Council get proper breaks?

    Most people don’t get proper breaks

    How we know this

    71% of people report that they don’t get to take proper breaks

    Based on information from 7 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People don’t recommend their team

    Do people at Caerphilly Council recommend working with their team?

    Only some people recommend working with their team

    How we know this

    75% of people report that they wouldn’t recommend working with their immediate team to a friend

    Based on information from 8 job reviews

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Managers aren’t respectful

    Do people at Caerphilly Council feel treated by respect by their managers?

    Most people don’t feel treated with respect by their managers

    How we know this

    57% of people say they’re not treated with respect by their managers

    Based on information from 7 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Uninformed about head office

    Do workers feel well informed about how Caerphilly Council is doing?

    Only some people feel well informed about how the company is doing

    How we know this

    67% of people feel that they aren’t kept well informed about how the company is doing as a whole

    Based on information from 6 job reviews

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Good
  • Easy to book holiday

    How easy is it to book a holiday at Caerphilly Council?

    Most people find it easy to book holidays

    How we know this

    50% of people report it’s easy to book holidays

    Based on information from 8 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • People enjoy their job

    Do people at Caerphilly Council enjoy their jobs?

    Most people enjoy their job

    How we know this

    60% of people report they enjoy their job

    Based on information from 5 job reviews

  • Enough training

    Do people get enough training when they start at Caerphilly Council?

    Most people get enough training when they start

    How we know this

    50% of people report they got enough training when they started working here

    Based on information from 8 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good for parents

    Is working at Caerphilly Council good if you have caring responsibilities?

    Most people say this is a good place to work if you care for a child or other relative

    How we know this

    67% of people who care for a child or other relative report this is a good place to work

    Based on information from 6 job reviews

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

  • People are paid market rates

    Does Caerphilly Council pay market rates?

    Most people are paid market rates

    How we know this

    57% of people are paid average or more than the typical pay for the type of work they do

    Based on information from 7 job reviews

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

Excellent
  • People are paid enough to live on

    Does Caerphilly Council pay enough to live on?

    People are paid enough to live on

    How we know this

    75% of people say they are paid at or above the Real Living Wage for where they live

    Based on information from 8 job reviews

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The Real Living Wage is currently £9.50 per hour, and £10.85 per hour in London.

  • People get sick pay

    Does Caerphilly Council pay sick pay?

    Yes. People get proper sick pay

    How we know this

    75% of people say they would get paid if they were sick but scheduled to work

    Based on information from 8 job reviews

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

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How Caerphilly Council ranks

Caerphilly Council ranks joint 210th to work for in public sector

  1. 208= NHS Lanarkshire
    5.2
  2. 210= Caerphilly Council
    5.1
  3. 210= East Suffolk and North Essex NHS Foundation Trust
    5.1

About

Caerphilly Council is a Welsh local authority. They oversee local services.

caerphilly.gov.uk

Handy to know

How are people paid?

25%
by the hour
75%
an annual salary

Based on 8 employees

Thinking of working at Caerphilly Council?

Join Breakroom to unlock insights about Caerphilly Council and thousands of other employers.

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