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Warehouse supervisors

Buy It Direct

4.2

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What are Buy It Direct like to work for?

Buy It Direct

Reviewed by 12 employees.

4.2

Buy It Direct score a rating of 4.2 at Breakroom.
Here’s a breakdown of all our findings about Buy It Direct.

Pay
    Good
  • People are paid minimum wage

    Do Buy It Direct pay minimum wage?

    Yes. Most people are paid above the minimum wage.

    How we know this

    100% of people say they are paid at or above the legal minimum wage.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and October 2022.

  • Okay
  • Only some people are paid a living wage

    Do Buy It Direct pay a living wage?

    Some people are not paid a living wage.

    How we know this

    60% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 10 people who took the Breakroom Quiz between March 2020 and September 2022.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Bad
  • Most people are paid below market rates

    Do Buy It Direct pay market rates?

    Most people are paid less than average for their job.

    How we know this

    73% of people are paid below the average pay for the type of work they do.

    Based on data from 11 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Bad
  • Most people don’t get paid breaks

    Do workers at Buy It Direct get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    92% of people say they don’t get paid breaks.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Bad
  • Most people don’t get sick pay

    Do Buy It Direct pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    90% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 10 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do workers at Buy It Direct do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    73% of people report that they don’t do extra unpaid work.

    Based on data from 11 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility
    Bad
  • Most people don’t get any choice of shifts

    Do Buy It Direct workers get to choose the shifts they work?

    Most people don’t get enough choice over which shifts they work.

    How we know this

    80% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 10 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to book holiday

    How easy is it to book a holiday at Buy It Direct?

    Some people find it hard to book holiday.

    How we know this

    50% of people report it’s hard to book holidays.

    Based on data from 10 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Buy It Direct managers change shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    36% of people say their manager changes their shifts at the last minute.

    Based on data from 11 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Bad
  • Most people find it hard to take sick leave

    How easy is it to take sick leave at Buy It Direct?

    Most people find it hard to take sick leave.

    How we know this

    70% of people report that it’s hard to take time off if they are sick.

    Based on data from 10 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace
    Bad
  • Workplace isn’t safe

    Do people think Buy It Direct is a safe place to work?

    Most people think their workplace is unsafe.

    How we know this

    73% of people report that their workplace isn’t safe.

    Based on data from 11 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    No-one should be worried about their safety at work.

  • Okay
  • Only some people feel treated with respect

    Do people at Buy It Direct feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    67% of people say they’re not treated with respect by their managers.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Bad
  • Most people are stressed

    Is it stressful to work at Buy It Direct?

    Most people feel stressed here.

    How we know this

    83% of people say they often feel stressed at work.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Bad
  • Most people don’t recommend their team

    Do people at Buy It Direct recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    75% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Bad
  • Most people don’t get enough training

    Do people get enough training when they start at Buy It Direct?

    Most people did’t get enough training when they started.

    How we know this

    75% of people report they didn’t get enough training when they started working here.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Bad
  • Most people don’t get support to progress

    Are people given support to progress at Buy It Direct?

    Most people aren’t given support to progress here.

    How we know this

    In the last year, 92% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Bad
  • Head office doesn’t understand what’s happening

    Do people think Buy It Direct head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Bad
  • Most people don’t feel well informed by head office

    Do workers feel well informed about how Buy It Direct is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    83% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 12 people who took the Breakroom Quiz between March 2020 and October 2022.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

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