Care assistant at Burlington Care

People in this role may also be known as care workers and assistants.

6 workers in this role at Burlington Care have taken the survey.

How much does Burlington Care pay care assistants?

Care assistant at Burlington Care
£8.61–9.65
Typical range
£8.71–11.00

Care assistant employees at Burlington Care are typically paid £8.61–9.65 an hour, based on data from 6 employees.

Compare pay rates at Burlington Care

What is management like for care assistant employees at Burlington Care?

21 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do care assistants think Burlington Care head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 5 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Managers aren’t respectful

    Do care assistants at Burlington Care feel treated by respect by their managers?

    People don’t feel treated with respect by their managers

    How we know this

    80% of people say they’re not treated with respect by their managers

    Based on information from 5 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

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What are the hours like for care assistant employees at Burlington Care?

21 employees told us the worst thing about this job…

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do care assistants get of their shift pattern at Burlington Care?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 33% report getting one week notice or less
    • 33% report getting two weeks notice
    • 17% report getting three weeks notice
    • 17% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 6 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Shifts get changed at short notice

    Do Burlington Care managers change care assistants shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    67% of people say their manager changes their shifts at the last minute

    Based on information from 6 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t get proper breaks

    Do care assistants at Burlington Care get proper breaks?

    Most people don’t get proper breaks

    How we know this

    60% of people report that they don’t get to take proper breaks

    Based on information from 5 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

Good
  • Easy to book holiday

    How easy is it for care assistants to book a holiday at Burlington Care?

    Most people find it easy to book holidays

    How we know this

    50% of people report it’s easy to book holidays

    Based on information from 6 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

Excellent
  • No unpaid extra work

    Do care assistants at Burlington Care do extra work that they don't get paid for?

    No. People don’t do unpaid extra work

    How we know this

    80% of people report that they don’t do extra unpaid work

    Based on information from 5 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do care assistants at Burlington Care worry about hours?

    People don’t worry about getting enough hours

    How we know this

    83% of people report they don’t worry about getting enough hours

    Based on information from 6 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

What is career progression like for care assistants at Burlington Care?

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Not great
  • No career progression

    Are care assistants given support to progress at Burlington Care?

    Only some people are given support to progress here

    How we know this

    In the last year, 67% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 6 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Excellent
  • Enough training

    Do care assistants get enough training when they start at Burlington Care?

    People get enough training when they start

    How we know this

    83% of people report they got enough training when they started working here

    Based on information from 6 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from care assistants at Burlington Care

3 employees left their honest reviews of this employer…

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  • Best thing

    Good friendly staffand residents make you feel welcome and are grateful for your hard work

    Worst thing

    Short staffed sometimes

    6.6

    Employee, June 2021

  • Best thing

    Good co workers

    Worst thing

    Scruffy place

    5.2

    Care assistant, January 2021

  • Best thing

    Helping people

    Worst thing

    Out the house for 14 hours but could only get paid for 8 of them

    5.5

    Support worker, January 2020

Latest vacancies for care assistants at Burlington Care

See all Burlington Care care assistant jobs

How Burlington Care ranks

Burlington Care ranks joint 97th to work for in care worker or assistant employers

  1. 97= Burlington Care
    4.6
  2. 97= Choice Care
    4.6
  3. 97= Exemplar Health Care
    4.6