Receptionist at Bupa

People in this role may also be known as receptionists.

13 workers in this role at Bupa have taken the survey.

How much does Bupa pay receptionists?

Receptionist at Bupa
£8.47–9.98
Typical range
£8.44–10.58

Receptionist employees at Bupa are typically paid £8.47–9.98 an hour, based on data from 13 employees.

Compare pay rates at Bupa

What is management like for receptionist employees at Bupa?

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Bad
  • Head office doesn’t understand the frontline

    Do receptionists think Bupa head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 12 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    Do receptionists at Bupa feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    67% of people say they’re treated with respect by their managers

    Based on information from 12 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    The staff and immediate management

    Worst thing

    Stress levels, pay, head office decisions

    6.1

    Employee, May 2021

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What are the hours like for receptionist employees at Bupa?

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Not great
  • Not easy to take sick leave

    How easy is it for receptionists to take sick leave at Bupa?

    Most people find it hard to take sick leave

    How we know this

    55% of people report that it’s hard to take time off if they are sick

    Based on information from 11 job reviews

  • Less than 4 weeks notice of shifts

    How much notice do receptionists get of their shift pattern at Bupa?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 36% report getting one week notice or less
    • 18% report getting two weeks notice
    • 0% report getting three weeks notice
    • 0% report getting four weeks notice or more
    • 45% report having a fixed rota

    Based on information from 11 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Good choice of shifts

    Do receptionists at Bupa get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    55% report that their manager gives them enough choice over which shifts they work

    Based on information from 11 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People get proper breaks

    Do receptionists at Bupa get proper breaks?

    Most people get proper breaks

    How we know this

    58% of people report that they get to take proper breaks

    Based on information from 12 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • No unpaid extra work

    Do receptionists at Bupa do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    60% of people report that they don’t do extra unpaid work

    Based on information from 10 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • Easy to book holiday

    How easy is it for receptionists to book a holiday at Bupa?

    People find it easy to book holidays

    How we know this

    83% of people report it’s easy to book holidays

    Based on information from 12 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • No short notice shift changes

    Do Bupa managers change receptionists shifts at short notice?

    Managers don’t change people’s shifts at short notice

    How we know this

    90% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 10 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t worry about getting enough hours

    Do receptionists at Bupa worry about hours?

    People don’t worry about getting enough hours

    How we know this

    100% of people report they don’t worry about getting enough hours

    Based on information from 10 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Paid for every hour (due to length of time worked there)

    Worst thing

    Stressful, lack of respect, underpaid for amount of work done and mental/physical strain caused

    3.8

    Employee, June 2021

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What is career progression like for receptionists at Bupa?

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Not great
  • No career progression

    Are receptionists given support to progress at Bupa?

    Only some people are given support to progress here

    How we know this

    In the last year, 55% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 11 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Good
  • Enough training

    Do receptionists get enough training when they start at Bupa?

    Most people get enough training when they start

    How we know this

    64% of people report they got enough training when they started working here

    Based on information from 11 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from receptionists at Bupa

2 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    the people you work with

    Worst thing

    the stress lack of support and not enough staff

    3.0

    Receptionist, February 2021

  • Best thing

    people i work with

    Worst thing

    not paid enough

    5.8

    Dental receptionist, October 2020

Latest vacancies for receptionists at Bupa

See all Bupa receptionist jobs

How Bupa ranks

Bupa ranks joint 8th to work for in receptionist employers

  1. 6= NHS England
    5.7
  2. 8= Bupa
    5.6
  3. 8= My Dentist
    5.6