Receptionist at Bupa
People in this role may also be known as receptionists.
13 workers in this role at Bupa have taken the survey.
How much does Bupa pay receptionists?
Receptionist employees at Bupa are typically paid £8.47–9.98 an hour, based on data from 13 employees.
What is management like for receptionist employees at Bupa?
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Head office doesn’t understand the frontline
Do receptionists think Bupa head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
92% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they workBased on information from 12 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Managers are respectful
Do receptionists at Bupa feel treated by respect by their managers?
Most people feel treated with respect by their managers
How we know this
67% of people say they’re treated with respect by their managersBased on information from 12 job reviews
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Here’s a recent review that mentions management:
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Best thing
The staff and immediate management
Worst thing
Stress levels, pay, head office decisions
Employee, May 2021
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Join BreakroomWhat are the hours like for receptionist employees at Bupa?
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Not easy to take sick leave
How easy is it for receptionists to take sick leave at Bupa?
Most people find it hard to take sick leave
How we know this
55% of people report that it’s hard to take time off if they are sickBased on information from 11 job reviews
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Less than 4 weeks notice of shifts
How much notice do receptionists get of their shift pattern at Bupa?
Most people don’t get 4 weeks notice of when they’re working
How we know this
- 36% report getting one week notice or less
- 18% report getting two weeks notice
- 0% report getting three weeks notice
- 0% report getting four weeks notice or more
- 45% report having a fixed rota
Based on information from 11 job reviews
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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Good choice of shifts
Do receptionists at Bupa get to choose the shifts they work?
Most people get enough choice over which shifts they work
How we know this
55% report that their manager gives them enough choice over which shifts they workBased on information from 11 job reviews
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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People get proper breaks
Do receptionists at Bupa get proper breaks?
Most people get proper breaks
How we know this
58% of people report that they get to take proper breaksBased on information from 12 job reviews
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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No unpaid extra work
Do receptionists at Bupa do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work
How we know this
60% of people report that they don’t do extra unpaid workBased on information from 10 job reviews
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
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Easy to book holiday
How easy is it for receptionists to book a holiday at Bupa?
People find it easy to book holidays
How we know this
83% of people report it’s easy to book holidaysBased on information from 12 job reviews
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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No short notice shift changes
Do Bupa managers change receptionists shifts at short notice?
Managers don’t change people’s shifts at short notice
How we know this
90% of people say their manager doesn’t changes their shifts at the last minuteBased on information from 10 job reviews
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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People don’t worry about getting enough hours
Do receptionists at Bupa worry about hours?
People don’t worry about getting enough hours
How we know this
100% of people report they don’t worry about getting enough hoursBased on information from 10 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Here’s a recent review that mentions hours:
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Best thing
Paid for every hour (due to length of time worked there)
Worst thing
Stressful, lack of respect, underpaid for amount of work done and mental/physical strain caused
Employee, June 2021
What is career progression like for receptionists at Bupa?
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No career progression
Are receptionists given support to progress at Bupa?
Only some people are given support to progress here
How we know this
In the last year, 55% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their roleBased on information from 11 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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Enough training
Do receptionists get enough training when they start at Bupa?
Most people get enough training when they start
How we know this
64% of people report they got enough training when they started working hereBased on information from 11 job reviews
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Latest reviews from receptionists at Bupa
2 employees left their honest reviews of this employer…
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Best thing
the people you work with
Worst thing
the stress lack of support and not enough staff
Receptionist, February 2021
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Best thing
people i work with
Worst thing
not paid enough
Dental receptionist, October 2020
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How Bupa ranks
Bupa ranks joint 8th to work for in receptionist employers
- 6= NHS England
- 8= Bupa
- 8= My Dentist