Care assistant at Bupa

People in this role may also be known as care workers and assistants.

41 workers in this role at Bupa have taken the survey.

How much does Bupa pay care assistants?

Care assistant at Bupa
£8.72–9.35
Typical range
£8.71–11.00

Care assistant employees at Bupa are typically paid £8.72–9.35 an hour, based on data from 41 employees.

Compare pay rates at Bupa

What is management like for care assistant employees at Bupa?

149 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do care assistants think Bupa head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    85% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 34 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Not great
  • Managers aren’t respectful

    Do care assistants at Bupa feel treated by respect by their managers?

    Most people don’t feel treated with respect by their managers

    How we know this

    52% of people say they’re not treated with respect by their managers

    Based on information from 33 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Working with a variety of sidferent dentists with different skills srts so its an interesting job

    Worst thing

    Poor management, very difficult and demanding patients who feel they are entitled to everything free

    3.4

    Employee, July 2021

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What are the hours like for care assistant employees at Bupa?

149 employees told us the worst thing about this job…

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Not great
  • Not easy to book holiday

    How easy is it for care assistants to book a holiday at Bupa?

    Most people find it hard to book holidays

    How we know this

    57% of people report it’s hard to book holidays

    Based on information from 37 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Not easy to take sick leave

    How easy is it for care assistants to take sick leave at Bupa?

    Most people find it hard to take sick leave

    How we know this

    72% of people report that it’s hard to take time off if they are sick

    Based on information from 32 job reviews

  • Hard to choose shifts

    Do care assistants at Bupa get to choose the shifts they work?

    Most people don’t get enough choice over which shifts they work

    How we know this

    59% report that their manager doesn’t give them enough choice over which shifts they work

    Based on information from 41 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Shifts get changed at short notice

    Do Bupa managers change care assistants shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    53% of people say their manager changes their shifts at the last minute

    Based on information from 38 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Less than 4 weeks notice of shifts

    How much notice do care assistants get of their shift pattern at Bupa?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 20% report getting one week notice or less
    • 10% report getting two weeks notice
    • 22% report getting three weeks notice
    • 46% report getting four weeks notice or more
    • 2% report having a fixed rota

    Based on information from 41 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • People get proper breaks

    Do care assistants at Bupa get proper breaks?

    Most people get proper breaks

    How we know this

    50% of people report that they get to take proper breaks

    Based on information from 38 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • No unpaid extra work

    Do care assistants at Bupa do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work

    How we know this

    61% of people report that they don’t do extra unpaid work

    Based on information from 38 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Excellent
  • People don’t worry about getting enough hours

    Do care assistants at Bupa worry about hours?

    People don’t worry about getting enough hours

    How we know this

    78% of people report they don’t worry about getting enough hours

    Based on information from 40 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Working with good staff and lovely residents.

    Worst thing

    Not getting payed the same rate of pay and not getting payed 12 hour when others do .

    6.6

    Employee, July 2021

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What is career progression like for care assistants at Bupa?

149 employees told us the worst thing about this job…

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Not great
  • No career progression

    Are care assistants given support to progress at Bupa?

    Only some people are given support to progress here

    How we know this

    In the last year, 65% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 34 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Good
  • Enough training

    Do care assistants get enough training when they start at Bupa?

    Most people get enough training when they start

    How we know this

    62% of people report they got enough training when they started working here

    Based on information from 39 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from care assistants at Bupa

21 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Looking after people

    Worst thing

    Lack of staff, lack of time, lack of understanding from qualified nurses , lack of training, getting holiday

    3.3

    Employee, August 2021

  • Best thing

    Everyday is different

    Worst thing

    Deal with people

    4.5

    Employee, July 2021

  • Best thing

    Working with good staff and lovely residents.

    Worst thing

    Not getting payed the same rate of pay and not getting payed 12 hour when others do .

    6.6

    Employee, July 2021

  • Best thing

    Residents.

    Worst thing

    No freedom of choice

    3.6

    Employee, July 2021

  • Best thing

    Being able to pay for food and a food over my head.

    Worst thing

    Understaffed, overwhelmed at times especially when new residents come into the care home and we are still on a few care staf

    2.9

    Employee, June 2021

  • Best thing

    My friends being there

    Worst thing

    No support on the floor

    4.0

    Employee, June 2021

  • Best thing

    Helping our residents and caring for them when they are lonely or a bit depressed or for those who have no family . Loving them like their my family . And treating them with dignity and respect.

    Worst thing

    Long hours, no time to sit down and when you lose a resident. Because it affects me because I care about them a lot .

    3.8

    Employee, June 2021

  • Best thing

    The good people I work with and lovely residents

    Worst thing

    Last minute changes to shifts

    2.0

    Employee, June 2021

  • Best thing

    The residents who I care for

    Worst thing

    Some staff who don’t work

    5.5

    Employee, June 2021

  • Best thing

    Going home

    Worst thing

    Running round like headless chickens. No support from management

    2.5

    Care assistant, April 2021

  • Best thing

    Looking after peop that cat look after them self and making it trying to make there life better

    Worst thing

    Always being shorty and running around struggling

    3.5

    Care assistant, March 2021

  • Best thing

    Putting a smile on my residents faces. Keeping them comfortable

    8.3

    HCA, March 2021

  • Best thing

    I like the residents

    Worst thing

    The way people treat you

    2.6

    Employee, March 2021

  • Best thing

    On the whole they residents are lovely and most of the staff are too

    Worst thing

    Backbreaking work with not enough staff allowed because of money

    2.8

    Employee, February 2021

  • Best thing

    Helping the residents live a happy and healthy life and seeing them happy.

    Worst thing

    When nurses don't take you seriously

    1.9

    HCA, February 2021

  • Best thing

    Looking after people

    Worst thing

    Not working as a team

    3.8

    Care assistant, January 2021

  • Best thing

    The people I look after

    3.5

    Care assistant, December 2020

  • Best thing

    Learning, caring, have an impact on people's lives

    Worst thing

    Overload of paper, ratio of staff, lack of skills of new starters, short and poor induction training

    5.0

    Health Care Assistant, November 2020

  • Best thing

    not much

    Worst thing

    Lack of teamwork

    5.5

    Care assistant, October 2020

  • Best thing

    helping and caring for the elderly

    Worst thing

    12 shifts, long days

    3.3

    Care assistant, July 2020

  • Best thing

    The residents

    Worst thing

    Never enough staff

    5.5

    Health care assistant, March 2020

Latest vacancies for care assistants at Bupa

See all Bupa care assistant jobs

How Bupa ranks

Bupa ranks joint 47th to work for in care worker or assistant employers

  1. 47= Bupa
    5.6
  2. 47= MHA
    5.6
  3. 47= Tricuro
    5.6