Bupa
Care assistant at Bupa
People in this role may also be known as care workers and assistants.
30 workers in this role at Bupa have taken the survey.
How much does Bupa pay care assistants?
Care assistant employees at Bupa are typically paid £8.72–9.22 an hour, based on data from 30 employees.
What is management like for care assistant employees at Bupa?
122 employees told us the worst thing about this job…
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Head office doesn’t understand the frontline
Do care assistants think Bupa head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
12% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they workBased on information from 25 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Managers aren’t respectful
Do care assistants at Bupa feel treated by respect by their managers?
Most people don’t feel treated with respect by their managers
How we know this
46% of people say they’re treated with respect by their managersBased on information from 26 job reviews
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Here’s a recent review that mentions management:
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Best thing
Going home
Worst thing
Running round like headless chickens. No support from management
Care assistant, April 2021
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Join BreakroomWhat are the hours like for care assistant employees at Bupa?
122 employees told us the worst thing about this job…
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Not easy to book holiday
How easy is it for care assistants to book a holiday at Bupa?
Most people find it hard to book holidays
How we know this
44% of people report it’s easy to book holidaysBased on information from 27 job reviews
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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Not easy to take sick leave
How easy is it for care assistants to take sick leave at Bupa?
Most people find it hard to take sick leave
How we know this
29% of people report that it’s easy to take time off if they are sickBased on information from 24 job reviews
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Hard to choose shifts
Do care assistants at Bupa get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work
How we know this
43% report that their manager gives them enough choice over which shifts they workBased on information from 30 job reviews
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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Shifts get changed at short notice
Do Bupa managers change care assistants shifts at short notice?
Most managers change people’s shifts at short notice
How we know this
59% of people say their manager changes their shifts at the last minuteBased on information from 29 job reviews
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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People don’t get proper breaks
Do care assistants at Bupa get proper breaks?
Most people don’t get proper breaks
How we know this
43% of people report that they get to take proper breaksBased on information from 28 job reviews
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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4+ weeks notice of shifts
How much notice do care assistants get of their shift pattern at Bupa?
Most people get 4 weeks notice of when they’re working
How we know this
- 17% report getting one week notice or less
- 10% report getting two weeks notice
- 23% report getting three weeks notice
- 50% report getting four weeks notice or more
- 0% report having a fixed rota
Based on information from 30 job reviews
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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No unpaid extra work
Do care assistants at Bupa do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work
How we know this
43% of people report that they do extra work that they don’t get paid forBased on information from 28 job reviews
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
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People don’t worry about getting enough hours
Do care assistants at Bupa worry about hours?
People don’t worry about getting enough hours
How we know this
23% of people report they worry about getting enough hoursBased on information from 30 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Here’s a recent review that mentions hours:
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Best thing
Helping our residents and caring for them when they are lonely or a bit depressed or for those who have no family . Loving them like their my family . And treating them with dignity and respect.
Worst thing
Long hours, no time to sit down and when you lose a resident. Because it affects me because I care about them a lot .
Employee, June 2021
What is career progression like for care assistants at Bupa?
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No career progression
Are care assistants given support to progress at Bupa?
Only some people are given support to progress here
How we know this
In the last year, 42% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their roleBased on information from 26 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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Enough training
Do care assistants get enough training when they start at Bupa?
Most people get enough training when they start
How we know this
57% of people report they got enough training when they started working hereBased on information from 28 job reviews
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Latest reviews from care assistants at Bupa
17 employees left their honest reviews of this employer…
You can read them by joining Breakroom for free today.
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Best thing
Being able to pay for food and a food over my head.
Worst thing
Understaffed, overwhelmed at times especially when new residents come into the care home and we are still on a few care staf
Employee, June 2021
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Best thing
My friends being there
Worst thing
No support on the floor
Employee, June 2021
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Best thing
Helping our residents and caring for them when they are lonely or a bit depressed or for those who have no family . Loving them like their my family . And treating them with dignity and respect.
Worst thing
Long hours, no time to sit down and when you lose a resident. Because it affects me because I care about them a lot .
Employee, June 2021
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Best thing
The good people I work with and lovely residents
Worst thing
Last minute changes to shifts
Employee, June 2021
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Best thing
The residents who I care for
Worst thing
Some staff who don’t work
Employee, June 2021
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Best thing
Going home
Worst thing
Running round like headless chickens. No support from management
Care assistant, April 2021
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Best thing
Looking after peop that cat look after them self and making it trying to make there life better
Worst thing
Always being shorty and running around struggling
Care assistant, March 2021
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Best thing
Putting a smile on my residents faces. Keeping them comfortable
HCA, March 2021
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Best thing
I like the residents
Worst thing
The way people treat you
Employee, March 2021
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Best thing
On the whole they residents are lovely and most of the staff are too
Worst thing
Backbreaking work with not enough staff allowed because of money
Employee, February 2021
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Best thing
Helping the residents live a happy and healthy life and seeing them happy.
Worst thing
When nurses don't take you seriously
HCA, February 2021
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Best thing
Looking after people
Worst thing
Not working as a team
Care assistant, January 2021
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Best thing
The people I look after
Care assistant, December 2020
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Best thing
Learning, caring, have an impact on people's lives
Worst thing
Overload of paper, ratio of staff, lack of skills of new starters, short and poor induction training
Health Care Assistant, November 2020
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Best thing
not much
Worst thing
Lack of teamwork
Care assistant, October 2020
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Best thing
helping and caring for the elderly
Worst thing
12 shifts, long days
Care assistant, July 2020
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Best thing
The residents
Worst thing
Never enough staff
Health care assistant, March 2020
Latest vacancies for care assistants at Bupa
- Care Home - Care Assistant - Nights - posted yesterday
- Care Home - Care Assistant (Days & Nights) - posted yesterday
- Care Home - Domiciliary Care Assistant - posted yesterday
- Care Home - Domiciliary Care Assistant (Bank) - posted yesterday
- Care Home - Care Assistant - Days & Nights - posted yesterday
- Care Home - Care Assistant (Days & Nights) - posted yesterday
- Care Home - Care Assistant (Days & Nights) - posted yesterday
- Care Home - Care Assistant (Days & Nights) - posted yesterday
How Bupa ranks
Bupa ranks joint 65th to work for in care worker or assistant employers
- 65= British Red Cross
- 65= Bupa
- 65= SureCare