BT

  • UK
  • Technology retailers
bt.com

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What people say about their job at BT

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  • Customer services engineer

    • £24,000 per year, working a 38 hour week
    • 21–24 years old
    • 2–3 years experience

    👍 Best thing about their job

    Strictly 9-5, not as much stress. As long as the work gets done and the customer is happy, everything runs smoothly. Managers respect you and your work, keep you well informed and the perks are great.

    👎 Worst thing about their job

    Sometimes quality of engineers within the team can be a lot to contest with. But usually just a chance to widen your knowledge for your own self development.

    January 2020

  • Loyalty advisor

    • £8,000 per year, working a 16 hour week
    • 18–20 years old
    • Less than a year experience

    January 2020

  • Customer service advisor

    • £22,300 per year, working a 38 hour week
    • 25–34 years old
    • 3+ years experience

    January 2020

  • Cybersecurity apprentice

    • £16,500 per year, working a 38 hour week
    • 18–20 years old
    • Less than a year experience

    December 2019

  • Value advisor

    • £18,500 per year, working a 38 hour week
    • 21–24 years old
    • Less than a year experience

    👍 Best thing about their job

    The company

    👎 Worst thing about their job

    The customers

    December 2019

  • Network support

    • £45,000 per year, working a 36 hour week
    • 25–34 years old
    • 3+ years experience

    December 2019

  • Customer service

    • £29,000 per year, working a 38 hour week
    • 25–34 years old
    • 3+ years experience

    December 2019

  • Customer service advisor

    • £19,000 per year, working a 38 hour week
    • 25–34 years old
    • Less than a year experience

    December 2019

  • Business customer support advisor

    • £22,500 per year, working a 38 hour week
    • 25–34 years old
    • 2–3 years experience

    👍 Best thing about their job

    My colleages

    👎 Worst thing about their job

    Shifting goal posts in terms of performance and targets, threat of 'strikes' leading to disciplinary over things what would be considered a misdemeanor, general stress, lack of meaningful incentive or job satisfaction

    December 2019

  • Sales advisor

    • £17,000 per year, working a 30 hour week
    • 21–24 years old
    • 2–3 years experience

    December 2019