Engineer at BT

People in this role may also be known as service engineers.

17 workers in this role at BT have taken the survey.

How much does BT pay engineers?

Engineer at BT
£15.05–20.94
Typical range
£10.42–21.13

Engineer employees at BT are typically paid £15.05–20.94 an hour, based on data from 17 employees.

Compare pay rates at BT

What is management like for engineer employees at BT?

151 employees told us the worst thing about this job…

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Not great
  • Head office doesn’t understand the frontline

    Do engineers think BT head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work

    How we know this

    64% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 14 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    Do engineers at BT feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    73% of people say they’re treated with respect by their managers

    Based on information from 15 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    I like the managers and my other colleagues and I do like the benefits we get

    Worst thing

    I hate constantly chasing targets and being made to feel inadequate if you cant meet them

    6.4

    Retentions, March 2021

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What are the hours like for engineer employees at BT?

151 employees told us the worst thing about this job…

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Excellent
  • Easy to book holiday

    How easy is it for engineers to book a holiday at BT?

    People find it easy to book holidays

    How we know this

    94% of people report it’s easy to book holidays

    Based on information from 17 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it for engineers to take sick leave at BT?

    People find it easy to take sick leave

    How we know this

    100% of people report that it’s easy to take time off if they are sick

    Based on information from 16 job reviews

  • People get proper breaks

    Do engineers at BT get proper breaks?

    People get proper breaks

    How we know this

    94% of people report that they get to take proper breaks

    Based on information from 16 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

Here’s a recent review that mentions hours:

  • Best thing

    The hours

    Worst thing

    Sometimes can be boring

    10.0

    Engineer, January 2021

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What is career progression like for engineers at BT?

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Good
  • Enough training

    Do engineers get enough training when they start at BT?

    Most people get enough training when they start

    How we know this

    69% of people report they got enough training when they started working here

    Based on information from 16 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Opportunities to progress

    Are engineers given support to progress at BT?

    Most people are given support to progress here

    How we know this

    In the last year, 67% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 15 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from engineers at BT

3 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Pay

    Worst thing

    Insufficient training
    No career progression
    Nepotism
    Very stressfull

    4.8

    Employee, May 2021

  • Best thing

    The hours

    Worst thing

    Sometimes can be boring

    10.0

    Engineer, January 2021

  • Best thing

    Good hours

    Worst thing

    Poor building service

    4.2

    Engineering, October 2020

Latest vacancies for engineers at BT

See all BT engineer jobs

How BT ranks

BT ranks 7th to work for in service engineer employers

  1. 6 Sky
    7.3
  2. 7 BT
    7.1
  3. 8 Jaguar Landrover
    6.9