Looking for a job?

Are you getting a fair deal?

Close

Compare your experience at work among your peers by taking a 3 minute survey

🧑🏻‍🌾
👩🏽‍🍳
👩🏻‍🚒
👷🏾‍♂️
👩🏻‍🔧
3,073 people have taken the survey in the last week

See better jobs

Close

Take our 3 minute survey and we’ll recommend you a better job

🧑🏻‍🌾
👩🏽‍🍳
👩🏻‍🚒
👷🏾‍♂️
👩🏻‍🔧
3,073 people have taken the survey in the last week

Back to BT

7.4

BT job reviews

Showing 9 reviews from:

Show more

  • Best thing

    Get to make a difference and help people
    Get to talk to a variety of people
    Very attractive wage and benefits

    Worst thing

    As in all places of work you get immature and disrespectful people
    Alot of business changes not always supporting the customer

    7.0

    Customer advisor, January 2021

    • £22,500 per year, working a 40 hour week
    • 21–24 years old
    • 1–3 years experience

  • Best thing

    Double Pensions
    Really high value commissions

    Worst thing

    Tight requirements
    Tight schedule

    8.9

    Customer advisor, December 2020

    • Manages people
    • £9.49 per hour
    • 21–24 years old
    • Less than a year experience

  • Best thing

    Great place to work and great bonus

    Worst thing

    Angry customers

    8.2

    Sales advisor, December 2020

    • £19,000 per year, working a 39 hour week
    • 25 or older
    • 1–3 years experience

  • Best thing

    Pay

    Worst thing

    Poor training and other staff being poorly selected during interview process

    4.4

    Customer service, October 2020

    • £22,000 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

  • Best thing

    People opportunities salary

    Worst thing

    Management (the big guys)

    8.9

    Customer advisor, October 2020

    • £21,500 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

  • Best thing

    Well paid and well supported

    Worst thing

    It’s very mentally demanding

    6.1

    Customer advisor, September 2020

    • £22,500 per year, working a 37 hour week
    • 25 or older
    • 1–3 years experience

  • Best thing

    Work - life balance

    Worst thing

    Boring

    8.4

    Advisor, June 2020

    • £19,000 per year, working a 30 hour week
    • 25 or older
    • More than 3 years experience

  • Best thing

    Work life balance

    Worst thing

    Getting the job done efficiently sometimes due to challenges we have to overcome

    10.0

    Compliance technician, May 2020

    • £13.00 per hour
    • 25 or older
    • More than 3 years experience

  • Best thing

    My colleages

    Worst thing

    Shifting goal posts in terms of performance and targets, threat of 'strikes' leading to disciplinary over things what would be considered a misdemeanor, general stress, lack of meaningful incentive or job satisfaction

    3.8

    Business customer support advisor, December 2019

    • £22,500 per year, working a 38 hour week
    • 25–34 years old
    • 1–3 years experience