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7.4

BT

Why does BT get a rating of 7.4?

Based on 110 job reviews, employees tell us the following about BT

Based on 110 job reviews

About

BT is a telecommunications company. The services they offer include broadband, TV and mobile networks.

bt.com

Pay ranges

  1. Call and contact centre staff

    £9.49–14.96 per hour

  2. Service engineers

    £15.38–21.58 per hour

Handy to know

How much notice do people get of their shifts?

3%
2%
73%
21%

Based on 86 employees

What contracts are people on?

Full time 82% report having full time contracts (more than 35 hours)

Based on 17 employees

How often do people get paid?

Monthly 93% of people report they get paid monthly

Based on 110 employees

How are people paid?

16%
by the hour
84%
an annual salary

Based on 110 employees

Featured BT job reviews

  • Best thing

    Get to make a difference and help people
    Get to talk to a variety of people
    Very attractive wage and benefits

    Worst thing

    As in all places of work you get immature and disrespectful people
    Alot of business changes not always supporting the customer

    7.2

    Customer advisor, January 2021

    • £22,500 per year, working a 40 hour week
    • 21–24 years old
    • 1–3 years experience

  • Best thing

    I like the managers and my other colleagues and I do like the benefits we get

    Worst thing

    I hate constantly chasing targets and being made to feel inadequate if you cant meet them

    6.4

    Retentions, March 2021

    • £19,000 per year, working a 38 hour week
    • 18–20 years old
    • 1–3 years experience

  • Best thing

    Abitily to work from home, ease to take holidays

    Worst thing

    Travel, system issues, no physical contact, difficulty in getting help

    6.4

    Customer advisor, February 2021

    • £19,300 per year, working a 38 hour week
    • 25 or older
    • 1–3 years experience

  • Best thing

    Working from home.
    Getting paid well for what I do.

    Worst thing

    High stress call centre work.

    6.8

    Customer advisor, February 2021

    • £27,400 per year, working a 37 hour week
    • 21–24 years old
    • 1–3 years experience
See all 20 BT job reviews

Jobs by location

  1. West Midlands

    108 job openings

  2. Greater London

    49 job openings

  3. Bristol

    46 job openings

  4. Greater Manchester

    19 job openings

  5. Belfast

    13 job openings

  6. Suffolk

    6 job openings

  7. Merseyside

    5 job openings

  8. South Yorkshire

    5 job openings

  9. City of Glasgow

    5 job openings

  10. Berkshire

    4 job openings

  11. Bedfordshire

    3 job openings

  12. Gloucestershire

    2 job openings

  13. South Glamorgan

    2 job openings

  14. Devon

    1 job opening

  15. Hampshire

    1 job opening

  16. Lancashire

    1 job opening

  17. Surrey

    1 job opening

  18. West Yorkshire

    1 job opening

See all BT jobs

BT ranks joint 4th to work for in technology retailers

  1. 3 Vodafone
    7.6
  2. 4= BT
    7.4
  3. 4= EE
    7.4
See how all the technology retailers rank