British Gas
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DismissBritish Gas is an energy and home services provider. They're known for providing gas and electricity.
britishgas.co.ukBritish Gas job reviews
Showing 57 reviews
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Best thing
I can do whatever I like in the day
Worst thing
Boring
British Gas Engineer, January 2024
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Best thing
Gaining top knowledge.
Worst thing
Stress & pay.
British Gas Employee, January 2024
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Best thing
We have all the correct tolls to hand
Worst thing
Working under a constant big brother eye and getting told your not doing enough and need to work harder
Micro management is the worst when you could stick together and get the best out of peopleBritish Gas Employee, October 2023
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Best thing
It’s a good company to work for the benefits are good the people are great to work with and you get provided with everything you need.
Worst thing
You do get some pressure on job times
British Gas Employee, August 2023
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Best thing
Pay
Worst thing
Call out and weekends
British Gas Employee, July 2023
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Best thing
Secure in the field. Pension.
Worst thing
Stress and customer demands weekends and being on call
British Gas Gas engineer, June 2023
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Best thing
Learning
Worst thing
Time to tasks always rushed
British Gas Employee, March 2023
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Best thing
The people
Worst thing
Being understaffed and working when things go wrong and told to do our best
British Gas Customer advisor, June 2022
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Best thing
I love my work
Worst thing
Bad pay
British Gas Employee, May 2022
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Best thing
Colleagues
Worst thing
Higher management have no idea what they are doing, no understanding of front line workers and disrespect, also the treatment of customers is shocking
British Gas Customer service, February 2022
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Best thing
The money is alright
Worst thing
Management doing really care about you, higher ups don’t really know what’s going on at the front line. Loyal customers are treated unfairly
British Gas Call handler, February 2022
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Best thing
Good training and opportunities to progress into new skills. Plenty of variety in the job. Trusted to get on with minimal supervision
Worst thing
Senior management don't have a clue what we do. They just see us as a cost and don't value us
British Gas Employee, January 2022
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Best thing
That the team is great and you get the support
Worst thing
That you can never get time off
British Gas Employee, November 2021
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Best thing
Great shifts and home working
Worst thing
Working a Saturday
British Gas Customer service, November 2021
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Best thing
Hours, pay and the people I work with.
Worst thing
Dealing with complaints.
British Gas Customer advisor, July 2021
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Best thing
Not in one place and you Don know what your going to do each day
Worst thing
Micro management
British Gas Engineer, June 2021
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Best thing
Pay and benefits
Worst thing
The amount of targets
British Gas Customer advisor, June 2021
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Best thing
My colleagues
Worst thing
Management out of touch
British Gas Customer advisor, April 2021
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Best thing
Pension
Worst thing
Weekend, bank holiday working and been in call.
British Gas Employee, April 2021
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Best thing
The commission
Worst thing
Everything else is rubbish
British Gas Customer advisor, April 2021
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Best thing
I love fixing people's heating and hot water issues. I live meeting new people. I love the challenge.
Worst thing
Senior leaders killing the company off.
British Gas Field service engineer, April 2021
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Best thing
fixing things
Worst thing
stress hours weekends
British Gas Employee, April 2021
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Best thing
Getting out and meeting people. Helping people.
Worst thing
Time restrictions
British Gas Service engineer, April 2021
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Best thing
Pay is good
Worst thing
Long hours and workload high
British Gas Gas engineer, April 2021
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Best thing
Paid each month, work locally
Worst thing
Hours, poor management, no pay for bank holidays, working weekends when there is no need for if
British Gas Service engineer, April 2021
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Best thing
Meeting nice people
Worst thing
Management haven't got a clue.
British Gas Engineer, March 2021
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Best thing
people
Worst thing
stats ,changes all the time
British Gas Customer assistant, March 2021
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Best thing
Customers satisfaction /pride of my great work
Worst thing
Lack of respect from senior management.they know nothing about the actual job.there just too much needless baggage...gas’s fitting and service should be an easy operation to organise,but there’s too much career management nonsense....waste of time and resources most of it
British Gas Engineer, March 2021
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Best thing
Managing my own work
Worst thing
Management trying to manage my work
British Gas Employee, March 2021
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Best thing
regular wages
Worst thing
attitude of management
British Gas Service engineer, March 2021
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Best thing
team
Worst thing
Slt treating staff badly
British Gas Customer service advisor, March 2021
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Best thing
Work 4 days a week
Worst thing
Lots to know, slow systems, angry customers
British Gas Customer service, February 2021
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Best thing
Variety
Worst thing
Senior Leadership want to make things better but are obstinately blind to deep-rooted problems that need fixed
British Gas Appliance engineer, February 2021
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Best thing
Customers job satisfaction
Worst thing
The company upper management
British Gas Engineer, February 2021
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Best thing
Colleagues and customers
Worst thing
Upper management, not being listened to. Stupid unrealistic targets.
British Gas Gas engineers, February 2021
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Best thing
Going home and getting payed
Worst thing
Managers
British Gas Engineer, February 2021
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Best thing
Pay, colleagues
Worst thing
Computer
Higher management
Targets
Customer attitudeBritish Gas Customer assistant, February 2021
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Best thing
Own boss without the financial stress
Worst thing
Travelling too far from home
British Gas Field service engineer, January 2021
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Best thing
Freedom. Being outdoors
Worst thing
Horrible head management. Unsociable shift hours. Horrible customers
British Gas Engineer, January 2021
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Best thing
Meet lots of different people.
Worst thing
Pressure to sell. Time to get job done
British Gas Service engineer, January 2021
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Best thing
Trying to fix things for the customer
Worst thing
Trying to meet unrealistic targets
British Gas Gas engineer, December 2020
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Worst thing
Too much work for the small number of engineers doing the job.
British Gas Heating engineer, December 2020
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Best thing
The lads you work.woth with the same mentallity
Worst thing
Bonus hunters, senior leaders, bullying, harassment, intimidation
British Gas Technical gas engineer, December 2020
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Best thing
Not stuck in one place all day. Meeting customers.
Worst thing
Unrealistic productivity targets and selling targets. Actually there's a target for everything, drives me mad.
British Gas Service engineer, December 2020
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Best thing
Existing terms , hours of work . Less in summer , more in winter
Worst thing
Threat to remove more time off in summer
British Gas Maintenance technician, December 2020
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Best thing
Working 4 days in the summer
Worst thing
Amount of work we have to do and take care of other departments that have taken offshore.
British Gas Engineer, December 2020
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Best thing
Feel like just a employee number
Worst thing
Work loads and stressed unsettled changes
British Gas Smart energy expert, December 2020
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Best thing
Looking after our customers
Worst thing
Targets
British Gas Technician, December 2020
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Best thing
People
Shift flexibility
Overtime opportunitiesWorst thing
Constant confusing procedure changes
Overwhelming workload on most daysBritish Gas Diapatcher, October 2020
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Best thing
Pay and pension
Worst thing
Stress pressure to sell
British Gas Service engineer, October 2020