Engineer at British Gas
People in this role may also be known as service engineers.
56 workers in this role at British Gas have taken the survey.
How much does British Gas pay engineers?
Engineer employees at British Gas are typically paid £15.14–20.53 an hour, based on data from 56 employees.
What is management like for engineer employees at British Gas?
159 employees told us the worst thing about this job…
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Head office doesn’t understand the frontline
Do engineers think British Gas head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
96% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they workBased on information from 55 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Managers aren’t respectful
Do engineers at British Gas feel treated by respect by their managers?
Most people don’t feel treated with respect by their managers
How we know this
70% of people say they’re not treated with respect by their managersBased on information from 47 job reviews
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Here’s a recent review that mentions management:
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Best thing
Not in one place and you Don know what your going to do each day
Worst thing
Micro management
Employee, June 2021
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Join BreakroomWhat are the hours like for engineer employees at British Gas?
159 employees told us the worst thing about this job…
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Hard to choose shifts
Do engineers at British Gas get to choose the shifts they work?
People don’t get enough choice over which shifts they work
How we know this
85% report that their manager doesn’t give them enough choice over which shifts they workBased on information from 40 job reviews
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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Not easy to book holiday
How easy is it for engineers to book a holiday at British Gas?
Most people find it hard to book holidays
How we know this
56% of people report it’s hard to book holidaysBased on information from 50 job reviews
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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People don’t get proper breaks
Do engineers at British Gas get proper breaks?
Most people don’t get proper breaks
How we know this
56% of people report that they don’t get to take proper breaksBased on information from 55 job reviews
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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People do unpaid extra work
Do engineers at British Gas do extra work that they don't get paid for?
Sometimes. Most people do unpaid extra work
How we know this
74% of people report that they do extra work that they don’t get paid forBased on information from 39 job reviews
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
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Easy to take sick leave
How easy is it for engineers to take sick leave at British Gas?
People find it easy to take sick leave
How we know this
75% of people report that it’s easy to take time off if they are sickBased on information from 52 job reviews
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No short notice shift changes
Do British Gas managers change engineers shifts at short notice?
Managers don’t change people’s shifts at short notice
How we know this
92% of people say their manager doesn’t changes their shifts at the last minuteBased on information from 37 job reviews
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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4+ weeks notice of shifts
How much notice do engineers get of their shift pattern at British Gas?
People get 4 weeks notice of when they’re working
How we know this
- 3% report getting one week notice or less
- 0% report getting two weeks notice
- 0% report getting three weeks notice
- 98% report getting four weeks notice or more
- 0% report having a fixed rota
Based on information from 40 job reviews
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Here’s a recent review that mentions hours:
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Best thing
fixing things
Worst thing
stress hours weekends
Employee, April 2021
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What is career progression like for engineers at British Gas?
159 employees told us the worst thing about this job…
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No career progression
Are engineers given support to progress at British Gas?
People aren’t given support to progress here
How we know this
In the last year, 80% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their roleBased on information from 49 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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Enough training
Do engineers get enough training when they start at British Gas?
Most people get enough training when they start
How we know this
74% of people report they got enough training when they started working hereBased on information from 54 job reviews
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Latest reviews from engineers at British Gas
24 employees left their honest reviews of this employer…
You can read them by joining Breakroom for free today.
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Best thing
Not in one place and you Don know what your going to do each day
Worst thing
Micro management
Employee, June 2021
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Best thing
The customers and my colleagues
Employee, June 2021
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Best thing
Pension
Worst thing
Weekend, bank holiday working and been in call.
Employee, April 2021
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Best thing
I love fixing people's heating and hot water issues. I live meeting new people. I love the challenge.
Worst thing
Senior leaders killing the company off.
Employee, April 2021
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Best thing
fixing things
Worst thing
stress hours weekends
Employee, April 2021
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Best thing
Getting out and meeting people. Helping people.
Worst thing
Time restrictions
Employee, April 2021
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Best thing
Paid each month, work locally
Worst thing
Hours, poor management, no pay for bank holidays, working weekends when there is no need for if
Employee, April 2021
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Best thing
Meeting nice people
Worst thing
Management haven't got a clue.
Employee, March 2021
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Best thing
Customers satisfaction /pride of my great work
Worst thing
Lack of respect from senior management.they know nothing about the actual job.there just too much needless baggage...gas’s fitting and service should be an easy operation to organise,but there’s too much career management nonsense....waste of time and resources most of it
Engineer, March 2021
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Best thing
Managing my own work
Worst thing
Management trying to manage my work
Employee, March 2021
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Best thing
regular wages
Worst thing
attitude of management
Service engineer, March 2021
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Worst thing
Just about to be fired and rehired on worse terms
Service engineer, March 2021
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Best thing
Variety
Worst thing
Senior Leadership want to make things better but are obstinately blind to deep-rooted problems that need fixed
Appliance engineer, February 2021
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Best thing
Customers job satisfaction
Worst thing
The company upper management
Engineer, February 2021
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Best thing
Going home and getting payed
Worst thing
Managers
Employee, February 2021
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Best thing
Own boss without the financial stress
Worst thing
Travelling too far from home
Field service engineer, January 2021
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Best thing
Freedom. Being outdoors
Worst thing
Horrible head management. Unsociable shift hours. Horrible customers
Engineer, January 2021
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Best thing
Meet lots of different people.
Worst thing
Pressure to sell. Time to get job done
Service engineer, January 2021
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Best thing
The lads you work.woth with the same mentallity
Worst thing
Bonus hunters, senior leaders, bullying, harassment, intimidation
Technical gas engineer, December 2020
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Best thing
Not stuck in one place all day. Meeting customers.
Worst thing
Unrealistic productivity targets and selling targets. Actually there's a target for everything, drives me mad.
Service engineer, December 2020
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Best thing
Existing terms , hours of work . Less in summer , more in winter
Worst thing
Threat to remove more time off in summer
Maintenance technician, December 2020
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Best thing
Working 4 days in the summer
Worst thing
Amount of work we have to do and take care of other departments that have taken offshore.
Engineer, December 2020
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Best thing
Feel like just a employee number
Worst thing
Work loads and stressed unsettled changes
Smart energy expert, December 2020
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Best thing
Pay and pension
Worst thing
Stress pressure to sell
Service engineer, October 2020
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How British Gas ranks
British Gas ranks 15th to work for in service engineer employers