British Gas
Gas engineer at British Gas
People in this role may also be known as plumbers & gas engineers.
31 workers in this role at British Gas have taken the survey.
How much does British Gas pay gas engineers?
Gas engineer employees at British Gas are typically paid £14.00–20.27 an hour, based on data from 31 employees.
What is management like for gas engineer employees at British Gas?
152 employees told us the worst thing about this job…
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Head office doesn’t understand the frontline
Do gas engineers think British Gas head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
7% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they workBased on information from 30 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Managers aren’t respectful
Do gas engineers at British Gas feel treated by respect by their managers?
Most people don’t feel treated with respect by their managers
How we know this
45% of people say they’re treated with respect by their managersBased on information from 29 job reviews
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Here’s a recent review that mentions management:
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Best thing
Not in one place and you Don know what your going to do each day
Worst thing
Micro management
Employee, June 2021
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Join BreakroomWhat are the hours like for gas engineer employees at British Gas?
152 employees told us the worst thing about this job…
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Hard to choose shifts
Do gas engineers at British Gas get to choose the shifts they work?
People don’t get enough choice over which shifts they work
How we know this
24% report that their manager gives them enough choice over which shifts they workBased on information from 17 job reviews
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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People don’t get proper breaks
Do gas engineers at British Gas get proper breaks?
Most people don’t get proper breaks
How we know this
39% of people report that they get to take proper breaksBased on information from 28 job reviews
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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People do unpaid extra work
Do gas engineers at British Gas do extra work that they don't get paid for?
Sometimes. Most people do unpaid extra work
How we know this
59% of people report that they do extra work that they don’t get paid forBased on information from 17 job reviews
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
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Easy to book holiday
How easy is it for gas engineers to book a holiday at British Gas?
Most people find it easy to book holidays
How we know this
69% of people report it’s easy to book holidaysBased on information from 29 job reviews
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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Easy to take sick leave
How easy is it for gas engineers to take sick leave at British Gas?
Most people find it easy to take sick leave
How we know this
52% of people report that it’s easy to take time off if they are sickBased on information from 25 job reviews
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No short notice shift changes
Do British Gas managers change gas engineers shifts at short notice?
Managers don’t change people’s shifts at short notice
How we know this
6% of people say their manager changes their shifts at the last minuteBased on information from 17 job reviews
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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4+ weeks notice of shifts
How much notice do gas engineers get of their shift pattern at British Gas?
People get 4 weeks notice of when they’re working
How we know this
- 0% report getting one week notice or less
- 0% report getting two weeks notice
- 0% report getting three weeks notice
- 100% report getting four weeks notice or more
- 0% report having a fixed rota
Based on information from 18 job reviews
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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People don’t worry about getting enough hours
Do gas engineers at British Gas worry about hours?
People don’t worry about getting enough hours
How we know this
0% of people report they worry about getting enough hoursBased on information from 5 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Here’s a recent review that mentions hours:
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Best thing
Hours, pay and the people I work with.
Worst thing
Dealing with complaints.
Employee, July 2021
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What is career progression like for gas engineers at British Gas?
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No career progression
Are gas engineers given support to progress at British Gas?
People aren’t given support to progress here
How we know this
In the last year, 15% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their roleBased on information from 26 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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Enough training
Do gas engineers get enough training when they start at British Gas?
Most people get enough training when they start
How we know this
68% of people report they got enough training when they started working hereBased on information from 28 job reviews
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Latest reviews from gas engineers at British Gas
6 employees left their honest reviews of this employer…
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Best thing
Pay is good
Worst thing
Long hours and workload high
Employee, April 2021
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Best thing
Colleagues and customers
Worst thing
Upper management, not being listened to. Stupid unrealistic targets.
Gas engineers, February 2021
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Best thing
Trying to fix things for the customer
Worst thing
Trying to meet unrealistic targets
Gas engineer, December 2020
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Worst thing
Too much work for the small number of engineers doing the job.
Heating engineer, December 2020
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Worst thing
Fire and rehire. Bullying, lack of opportunities, difficult targets that damage my body and mind.
Heating engineer, December 2020
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Best thing
Secured pay
Worst thing
Stress, pressure to fit installs no matter why.
Heating engineer, August 2020
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How British Gas ranks
British Gas ranks 3rd to work for in plumber or gas engineer employers
- 2 Cadent
- 3 British Gas
- 4 Centrica