5.7

British Gas

Gas engineer at British Gas

People in this role may also be known as plumbers & gas engineers.

33 workers in this role at British Gas have taken the survey.

How much does British Gas pay gas engineers?

Gas engineer at British Gas
£14.04–20.27
Typical range
£10.32–20.27

Gas engineer employees at British Gas are typically paid £14.04–20.27 an hour, based on data from 33 employees.

Compare pay rates at British Gas

What is management like for gas engineer employees at British Gas?

159 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do gas engineers think British Gas head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    94% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 32 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Not great
  • Managers aren’t respectful

    Do gas engineers at British Gas feel treated by respect by their managers?

    Most people don’t feel treated with respect by their managers

    How we know this

    55% of people say they’re not treated with respect by their managers

    Based on information from 31 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    Not in one place and you Don know what your going to do each day

    Worst thing

    Micro management

    4.7

    Employee, June 2021

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What are the hours like for gas engineer employees at British Gas?

159 employees told us the worst thing about this job…

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Not great
  • Hard to choose shifts

    Do gas engineers at British Gas get to choose the shifts they work?

    Most people don’t get enough choice over which shifts they work

    How we know this

    74% report that their manager doesn’t give them enough choice over which shifts they work

    Based on information from 19 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People don’t get proper breaks

    Do gas engineers at British Gas get proper breaks?

    Most people don’t get proper breaks

    How we know this

    60% of people report that they don’t get to take proper breaks

    Based on information from 30 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People do unpaid extra work

    Do gas engineers at British Gas do extra work that they don't get paid for?

    Sometimes. Most people do unpaid extra work

    How we know this

    58% of people report that they do extra work that they don’t get paid for

    Based on information from 19 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Good
  • Easy to book holiday

    How easy is it for gas engineers to book a holiday at British Gas?

    Most people find it easy to book holidays

    How we know this

    71% of people report it’s easy to book holidays

    Based on information from 31 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it for gas engineers to take sick leave at British Gas?

    Most people find it easy to take sick leave

    How we know this

    52% of people report that it’s easy to take time off if they are sick

    Based on information from 27 job reviews

Excellent
  • No short notice shift changes

    Do British Gas managers change gas engineers shifts at short notice?

    Managers don’t change people’s shifts at short notice

    How we know this

    89% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 19 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • 4+ weeks notice of shifts

    How much notice do gas engineers get of their shift pattern at British Gas?

    People get 4 weeks notice of when they’re working

    How we know this

    • 0% report getting one week notice or less
    • 0% report getting two weeks notice
    • 0% report getting three weeks notice
    • 100% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 20 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • People don’t worry about getting enough hours

    Do gas engineers at British Gas worry about hours?

    People don’t worry about getting enough hours

    How we know this

    100% of people report they don’t worry about getting enough hours

    Based on information from 5 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Hours, pay and the people I work with.

    Worst thing

    Dealing with complaints.

    6.7

    Employee, July 2021

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What is career progression like for gas engineers at British Gas?

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Bad
  • No career progression

    Are gas engineers given support to progress at British Gas?

    People aren’t given support to progress here

    How we know this

    In the last year, 86% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 28 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Good
  • Enough training

    Do gas engineers get enough training when they start at British Gas?

    Most people get enough training when they start

    How we know this

    67% of people report they got enough training when they started working here

    Based on information from 30 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from gas engineers at British Gas

6 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Pay is good

    Worst thing

    Long hours and workload high

    5.0

    Employee, April 2021

  • Best thing

    Colleagues and customers

    Worst thing

    Upper management, not being listened to. Stupid unrealistic targets.

    4.4

    Gas engineers, February 2021

  • Best thing

    Trying to fix things for the customer

    Worst thing

    Trying to meet unrealistic targets

    4.0

    Gas engineer, December 2020

  • Worst thing

    Too much work for the small number of engineers doing the job.

    6.8

    Heating engineer, December 2020

  • Worst thing

    Fire and rehire. Bullying, lack of opportunities, difficult targets that damage my body and mind.

    2.3

    Heating engineer, December 2020

  • Best thing

    Secured pay

    Worst thing

    Stress, pressure to fit installs no matter why.

    2.3

    Heating engineer, August 2020

Latest vacancies for gas engineers at British Gas

See all British Gas gas engineer jobs

How British Gas ranks

British Gas ranks joint 3rd to work for in plumber or gas engineer employers

  1. 2 Centrica
    6.0
  2. 3= British Gas
    5.7
  3. 3= Cadent
    5.7
See how all the plumber or gas engineer employers rank