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British Gas job reviews

Showing 44 reviews from:

  • Best thing

    Hours, pay and the people I work with.

    Worst thing

    Dealing with complaints.

    6.7

    Employee, July 2021

  • Best thing

    Not in one place and you Don know what your going to do each day

    Worst thing

    Micro management

    4.7

    Employee, June 2021

42 more employees left their honest reviews of this employer…

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  • Best thing

    The customers and my colleagues

    3.8

    Employee, June 2021

  • Best thing

    Pay and benefits

    Worst thing

    The amount of targets

    8.6

    Employee, June 2021

  • Best thing

    My colleagues

    Worst thing

    Management out of touch

    3.8

    Employee, April 2021

  • Best thing

    Pension

    Worst thing

    Weekend, bank holiday working and been in call.

    3.7

    Employee, April 2021

  • Best thing

    The commission

    Worst thing

    Everything else is rubbish

    5.8

    Employee, April 2021

  • Best thing

    I love fixing people's heating and hot water issues. I live meeting new people. I love the challenge.

    Worst thing

    Senior leaders killing the company off.

    4.2

    Employee, April 2021

  • Best thing

    fixing things

    Worst thing

    stress hours weekends

    4.2

    Employee, April 2021

  • Best thing

    Getting out and meeting people. Helping people.

    Worst thing

    Time restrictions

    5.9

    Employee, April 2021

  • Best thing

    Pay is good

    Worst thing

    Long hours and workload high

    5.0

    Employee, April 2021

  • Best thing

    Paid each month, work locally

    Worst thing

    Hours, poor management, no pay for bank holidays, working weekends when there is no need for if

    5.5

    Employee, April 2021

  • Best thing

    Meeting nice people

    Worst thing

    Management haven't got a clue.

    4.9

    Employee, March 2021

  • Best thing

    people

    Worst thing

    stats ,changes all the time

    7.9

    Employee, March 2021

  • Best thing

    Customers satisfaction /pride of my great work

    Worst thing

    Lack of respect from senior management.they know nothing about the actual job.there just too much needless baggage...gas’s fitting and service should be an easy operation to organise,but there’s too much career management nonsense....waste of time and resources most of it

    4.2

    Engineer, March 2021

  • Best thing

    Managing my own work

    Worst thing

    Management trying to manage my work

    4.9

    Employee, March 2021

  • Best thing

    regular wages

    Worst thing

    attitude of management

    4.6

    Service engineer, March 2021

  • Worst thing

    Just about to be fired and rehired on worse terms

    4.5

    Service engineer, March 2021

  • Best thing

    team

    Worst thing

    Slt treating staff badly

    5.5

    Customer service advisor, March 2021

  • Best thing

    Work 4 days a week

    Worst thing

    Lots to know, slow systems, angry customers

    7.8

    Employee, February 2021

  • Best thing

    Variety

    Worst thing

    Senior Leadership want to make things better but are obstinately blind to deep-rooted problems that need fixed

    5.2

    Appliance engineer, February 2021

  • Best thing

    Customers job satisfaction

    Worst thing

    The company upper management

    5.5

    Engineer, February 2021

  • Best thing

    Colleagues and customers

    Worst thing

    Upper management, not being listened to. Stupid unrealistic targets.

    4.4

    Gas engineers, February 2021

  • Best thing

    Going home and getting payed

    Worst thing

    Managers

    4.0

    Employee, February 2021

  • Best thing

    Pay, colleagues

    Worst thing

    Computer
    Higher management
    Targets
    Customer attitude

    5.5

    Customer assistant, February 2021

  • Best thing

    Own boss without the financial stress

    Worst thing

    Travelling too far from home

    4.2

    Field service engineer, January 2021

  • Best thing

    Freedom. Being outdoors

    Worst thing

    Horrible head management. Unsociable shift hours. Horrible customers

    5.8

    Engineer, January 2021

  • Best thing

    Meet lots of different people.

    Worst thing

    Pressure to sell. Time to get job done

    4.5

    Service engineer, January 2021

  • Best thing

    Trying to fix things for the customer

    Worst thing

    Trying to meet unrealistic targets

    4.0

    Gas engineer, December 2020

  • Worst thing

    Too much work for the small number of engineers doing the job.

    6.8

    Heating engineer, December 2020

  • Best thing

    The lads you work.woth with the same mentallity

    Worst thing

    Bonus hunters, senior leaders, bullying, harassment, intimidation

    4.0

    Technical gas engineer, December 2020

  • Best thing

    Not stuck in one place all day. Meeting customers.

    Worst thing

    Unrealistic productivity targets and selling targets. Actually there's a target for everything, drives me mad.

    6.5

    Service engineer, December 2020

  • Best thing

    Existing terms , hours of work . Less in summer , more in winter

    Worst thing

    Threat to remove more time off in summer

    4.9

    Maintenance technician, December 2020

  • Best thing

    Working 4 days in the summer

    Worst thing

    Amount of work we have to do and take care of other departments that have taken offshore.

    4.2

    Engineer, December 2020

  • Worst thing

    Fire and rehire. Bullying, lack of opportunities, difficult targets that damage my body and mind.

    2.3

    Heating engineer, December 2020

  • Best thing

    Feel like just a employee number

    Worst thing

    Work loads and stressed unsettled changes

    7.5

    Smart energy expert, December 2020

  • Best thing

    Looking after our customers

    Worst thing

    Targets

    5.2

    Technician, December 2020

  • Best thing

    People
    Shift flexibility
    Overtime opportunities

    Worst thing

    Constant confusing procedure changes
    Overwhelming workload on most days

    6.8

    Diapatcher, October 2020

  • Best thing

    Pay and pension

    Worst thing

    Stress pressure to sell

    3.1

    Service engineer, October 2020

  • Best thing

    Meeting people

    Worst thing

    Having to work late If job overruns

    9.4

    Smart energy expert, August 2020

  • Best thing

    Secured pay

    Worst thing

    Stress, pressure to fit installs no matter why.

    2.3

    Heating engineer, August 2020

  • Best thing

    Meet lots of people

    Worst thing

    Monitored on everything

    7.4

    Technical engineer, August 2020

  • Best thing

    Pension

    Worst thing

    Selling and micro management

    4.9

    Technical engineer, August 2020

  • Best thing

    Wage

    Worst thing

    Management and work type more responsibilities for same wage. Lack of respect from higher management. Bullies sometimes.

    5.5

    Customer relations advisor, December 2019