British Airways

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British Airways is an airline company. They fly globally.

britishairways.com

British Airways job reviews

Showing 47 reviews

  • Best thing

    Varied work, good colleagues

    Worst thing

    Too much to do with too few people. Unequal rewards.

    8.2

    British Airways Employee, February 2024

  • Best thing

    Meeting new people and always interacting

    Worst thing

    Long hours

    9.9

    British Airways Customer service representative, February 2024

  • Best thing

    The pay and the people

    Worst thing

    The poor passengers

    9.9

    British Airways Employee, January 2024

  • Best thing

    Travel and the people

    Worst thing

    Time difference, being based in expensive and congested city of London

    9.4

    British Airways Cabin crew, December 2023

  • Best thing

    The people I work with & the customers I meet.

    Worst thing

    Hear office don't listen to customer facing roles. Company is going down the pan

    8.2

    British Airways Employee, September 2023

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  • Best thing

    Going away and metting new people

    Worst thing

    The hours and pay

    6.9

    British Airways Cabin crew, August 2023

  • Best thing

    Work/Life balance.
    Travel perks and enjoying your time downroute.

    Worst thing

    Constant tiredness, jet lag, not enough time to catch up to sleep, constant political battles between union & company.

    8.2

    British Airways Crew member, August 2023

  • Best thing

    Travelling around the world, meeting new people, discovering different cultures, team work

    Worst thing

    Jet lag, delays, rude stressed and angry passengers, far from family and friends,

    9.8

    British Airways Cabin crew, July 2023

  • Best thing

    Shifts 4 on 4 off

    Worst thing

    Pay

    7.8

    British Airways Employee, June 2023

  • Best thing

    Full time doesn’t always mean full time hours often having 3 days off a week. Also the people I work with are almost always great, and you get to travel.

    Worst thing

    Being a tiny part in a huge corporation for me has proven difficult to progress as interview processes have to be very filtered and not very personal. Also the pay is fine but people supporting themselves independently tend to need to work second jobs, especially if living in or around London.

    7.3

    British Airways Employee, May 2023

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  • Best thing

    Staff travel
    Shift pay

    Worst thing

    Fixed shifts

    8.3

    British Airways Employee, May 2023

  • Best thing

    Meeting new ppl everyday

    Worst thing

    Shifts

    6.0

    British Airways Operations supervisor, April 2023

  • Best thing

    Flexibility. I like the team that I work with. The airport can be a fast paced and interesting place to work. I feel valued by my peers and those that I manage. It is a diverse, inclusive workplace.

    Worst thing

    A lot of verbal abuse due to the companies failures, which I often bear the brunt of. Not feeling supported by senior management. Senior leadership implementing changes with little to no frontline experience themselves. Senior leadership do not consult with frontline colleagues to better understand the challenges they are facing or what could be done to improve things.

    8.2

    British Airways Customer Experience Manager, April 2023

  • Best thing

    Perks
    Unpredictable
    Colleagues

    Worst thing

    Higher management
    Long days
    Occasional lack of support

    9.3

    British Airways Employee, March 2023

  • Best thing

    Meeting new people

    Worst thing

    Getting rude passengers

    7.7

    British Airways Employee, December 2022

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  • Best thing

    Staff travel
    Discounts
    Meeting new people

    Worst thing

    Pay
    Standing for 8 hours
    Manager have bad attitude
    Claims diversity but treats black employees bad
    Penalised for calling sick
    Never praise you for
    Good things you have done

    3.5

    British Airways Customer service representative, November 2022

  • Best thing

    Travelling
    Nearing new people
    Staff and friends

    8.7

    British Airways Employee, October 2022

  • Best thing

    Travel perks, working with colleagues

    Worst thing

    Low morale, not being heard by managers, measley pay

    6.4

    British Airways Manager, September 2022

  • Best thing

    The perks
    The people I work with
    The amount of time off I can get
    The work schedule

    Worst thing

    No support from upper management
    Lack of respect from upper management
    Lack of understanding of how the day to job is from upper management
    Often little to no backing from receiving negative feedback from customers
    Broken equipment
    Under staffed
    Lack of common sense
    Lack of respect in general

    4.5

    British Airways Employee, August 2022

  • Best thing

    I get to travel the world

    Worst thing

    Low pay and time away from home

    7.5

    British Airways Supervisor, June 2022

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  • Best thing

    Great working environment

    Worst thing

    Customers shouting at you

    9.9

    British Airways Customer assistant, June 2022

  • Best thing

    Travel, colleagues.

    Worst thing

    Management, hours, not at all flexible, punished when sick, they do not stick to agreements, difficult rosters, work life balance, lots of unpaid admin.

    3.0

    British Airways Employee, May 2022

  • Best thing

    Cheap flights

    Worst thing

    Shift work and poor pay

    7.8

    British Airways Employee, May 2022

  • Best thing

    Staff travel and perks

    Worst thing

    Pay and promotion is none existant. Toxic management

    5.0

    British Airways Employee, February 2022

  • Best thing

    People I work with

    Worst thing

    Constantly changing shift times...

    1.5

    British Airways Ramp agent, February 2022

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  • Best thing

    Travelling the world for free

    9.8

    British Airways Employee, January 2022

  • Best thing

    Meeting new people, never gets boring

    Worst thing

    Not enough money, being away

    4.3

    British Airways Crew member, December 2021

  • Best thing

    Perks, variety of work.

    Worst thing

    The company always want to do things cheaper and it's always the workforce that suffers. Will change your terms and conditions with threat of losing your job.

    8.2

    British Airways Technician, June 2021

  • Best thing

    Seeing the world and meeting different people

    Worst thing

    Different time zones

    10

    British Airways Crew member, May 2021

  • Best thing

    People and the job in general

    Worst thing

    Management don’t understand the job we do and can’t seem to get it right

    5.5

    British Airways Ramp agent, May 2021

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  • Best thing

    freedom to manage my workload as I see fit

    Worst thing

    working nights

    7.8

    British Airways Engineer, April 2021

  • Best thing

    Close and a variety of work

    Worst thing

    Leave, pay, respect, shift working

    6.0

    British Airways Mechanic, April 2021

  • Best thing

    Cheap flights and making and meeting new friends

    Worst thing

    To many managers doing the same job a complete waste of resources. They don’t get a pay cut but get a pay rise and the workers take a 10 to 8% pay cut how fair is that.

    1.4

    British Airways Ramp agent, March 2021

  • Best thing

    Knowing my shifts months in advance

    Worst thing

    Low pay

    4.9

    British Airways Employee, March 2021

  • Best thing

    Guys I work with.

    Worst thing

    Management and the Gestapo who run the airport.

    2.8

    British Airways Baggage handler, February 2021

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  • Best thing

    Travelling
    I meeting new people
    Working on plane
    Every day is different

    Worst thing

    Shifts

    9.5

    British Airways Cabin crew, February 2021

  • Best thing

    - Travel Benefits
    - Passengers/Customers/Colleagues
    - Flexibility
    - Recognition
    - Management
    - Plenty of Breaks
    - Variable Shift Lengths

    Worst thing

    - Early Shifts
    - Car Parking
    - Taking ideas on board

    9.9

    British Airways Customer service representative, February 2021

  • Best thing

    Working with a friendly group

    Worst thing

    Working out in the cold and rain

    9.7

    British Airways Baggage crew leader, February 2021

  • Best thing

    Good colleagues

    Worst thing

    Paid
    Treatment off management

    5.5

    British Airways Mechanic, November 2020

  • Best thing

    Team colleagues exciting fun

    Worst thing

    Management lies shifts money

    9.1

    British Airways Customer service, October 2020

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  • Best thing

    Travelling the world

    Worst thing

    The company has zero respect for its employees

    6.6

    British Airways Cabin crew, October 2020

  • Best thing

    4 day shift then 4 off

    Worst thing

    Manager

    9.8

    British Airways Inventory operator, October 2020

  • Best thing

    Colleagues

    Worst thing

    Management and poor equipment

    3.7

    British Airways Cabin crew, August 2020

  • Best thing

    Free travel flexible shifts

    Worst thing

    Management corporate greed

    8.2

    British Airways Customer service, July 2020

  • Best thing

    Job diversity - every day is different
    Job satisfaction on completing a job well done
    free parking

    Worst thing

    Highly stressful, sometimes toxic work environment depending on who you work with.
    Old generation, stuck in their ways
    High level of paperwork, procedures, regulations and training involved every day.

    7.0

    British Airways Aircraft mechanic, July 2020

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  • Best thing

    staff and the friendly banter between one another.

    Worst thing

    sometimes working outside in the cold.

    9.9

    British Airways Cargo agent, July 2020

  • Best thing

    Most importantly, the flexibility and I love the environment. Joining BA is the best and proudest achievement in my life and hope to get the best from my job.

    Worst thing

    Nothing fam, it's an easy ting. Skraaaaappp pap

    10

    British Airways Ramp agent, February 2020