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British Airways

britishairways.com

Breakroom Rating based on 23 job reviews

6.8/10
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Breakroom Ratings are a fair and objective measure of how good an employer is.

Instead of giving us a personal opinion of their workplace, everyone on Breakroom answers the same set of questions about their job.

This means we can measure what jobs are really like at an employer, and you can trust the Breakroom Rating to find out where’s best to work.

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British Airways job reviews

Find out what British Airways jobs are really like…

23 British Airways employees have compared their jobs on Breakroom. Find out what they say about pay, hours, shifts and more.

  • 4.9/10

    Cabin crew

    • £18,500 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Hard to take holidays
    3. Haven’t had any opportunities to progress

    Best thing

    Colleagues

    Worst thing

    Management and poor equipment

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    August 2020
  • 5.5/10

    Cabin crew

    • £26,000 per year, working a 18 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Employer doesn’t understand what’s happening on the ground
    3. Unsafe workplace
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    August 2020
  • 8.7/10

    Customer service representative

    • £22,500 per year, working a 37 hour week
    • 18–20 years old
    • Less than a year experience

    What they say about their job

    1. Enough training
    2. Safe workplace
    3. No paid breaks
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    August 2020
  • 8.8/10

    Complaints

    • £24,700 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Paid breaks
    2. Recommends their team
    3. Stressed
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    July 2020
  • 6.1/10

    Cabin crew manager

    • £42,000 per year, working a 50 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Easy to take holidays
    3. Not treated with respect
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    July 2020
  • 5.8/10

    Engineer

    • £42,000 per year, working a 40 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Get proper breaks
    2. Stressed
    3. Hard to change shifts
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    July 2020
  • 6.6/10

    Customer service

    • £15,000 per year, working a 20 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Good for people with caring responsiblities
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    Free travel flexible shifts

    Worst thing

    Management corporate greed

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    July 2020
  • 5.8/10

    Aircraft mechanic

    • £14.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Safe workplace
    2. Employer doesn’t understand what’s happening on the ground
    3. Doesn’t recommend their team

    Best thing

    Job diversity - every day is different
    Job satisfaction on completing a job well done
    free parking

    Worst thing

    Highly stressful, sometimes toxic work environment depending on who you work with.
    Old generation, stuck in their ways
    High level of paperwork, procedures, regulations and training involved every day.

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    July 2020
  • 5.8/10

    Avionic technician

    • £33,000 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Not treated with respect
    3. Bad for people with caring responsibilities
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    July 2020
  • 8.6/10

    Team leader

    • Manages people
    • £16.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Enough training
    2. Proper sick pay
    3. No paid breaks
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    July 2020
  • 5.5/10

    Sales team leader

    • Manages people
    • £33,000 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Stressed
    3. Hard to take holidays
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    July 2020
  • 5.9/10

    Mechanic

    • £17.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Working lots of extra hours
    3. Employer doesn’t understand what’s happening on the ground

    Best thing

    interesting

    Worst thing

    danger

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    July 2020
  • 9.4/10

    Cargo agent

    • Manages people
    • £28,000 per year, working a 48 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Easy to change shifts
    3. Employer understands what’s happening on the ground

    Best thing

    staff and the friendly banter between one another.

    Worst thing

    sometimes working outside in the cold.

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    July 2020
  • 7.4/10

    Junior aircraft mechanic

    • £11.06 per hour
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Get proper breaks
    2. Not working lots of extra hours
    3. Hard to change shifts

    Worst thing

    12 hour shifts

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    June 2020
  • 7.0/10

    Inventory operator

    • £25,000 per year, working a 45 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Four weeks notice of their shifts
    2. Treated with respect
    3. Haven’t had any opportunities to progress

    Best thing

    Shift

    Worst thing

    Management

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    June 2020
  • 6.7/10

    Baggage crew leader/ trainer

    • Manages people
    • £15.00 per hour
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Recommends their team
    2. Safe workplace
    3. No paid breaks
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    May 2020
  • 6.3/10

    Global communications executive

    • £26,000 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Paid breaks
    2. Proper sick pay
    3. Not treated with respect

    Best thing

    Benefits and colleagues

    Worst thing

    Management

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    May 2020
  • 5.9/10

    Warehouse agent

    • £30,000 per year, working a 37 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Proper sick pay
    2. Unsafe workplace
    3. Not enough training
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    May 2020
  • 7.0/10

    Driver

    • £21,500 per year, working a 40 hour week
    • 25 or older
    • Less than a year experience

    What they say about their job

    1. Safe workplace
    2. Easy to take holidays
    3. Haven’t had any opportunities to progress
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    May 2020
  • 8.3/10

    Customer service agent

    • £20,000 per year, working a 18 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Not stressed
    2. Recommends their team
    3. Employer doesn’t understand what’s happening on the ground
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    May 2020
  • 6.5/10

    Aircraft mechanic

    • £29,000 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Easy to take holidays
    2. Get proper breaks
    3. No paid breaks
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    April 2020
  • 5.9/10

    Sales

    • £22,000 per year, working a 38 hour week
    • 25 or older
    • More than 3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Haven’t had any opportunities to progress
    3. Hard to take holidays
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    April 2020
  • 10.0/10

    Ramp agent

    • £26,900 per year, working a 60 hour week
    • 21–24 years old
    • 1–3 years experience

    What they say about their job

    1. Managers don’t change their shifts at short notice
    2. Easy to change shifts
    3. Proper sick pay

    Best thing

    Most importantly, the flexibility and I love the environment. Joining BA is the best and proudest achievement in my life and hope to get the best from my job.

    Worst thing

    Nothing fam, it's an easy ting. Skraaaaappp pap

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    February 2020