Boots
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DismissBoots is a retailer. They sell health, beauty and pharmaceutical products.
boots.comBoots job reviews
Showing 301 reviews
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Best thing
The people at work are the best thing about it
Worst thing
Managers don’t care about you
Nothing is run properly
No one knows what the rules actually areBoots Employee, February 2024
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Best thing
You learn about new brands and products
Worst thing
Long opening hours and some rude customers
Boots Assistant manager, February 2024
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Best thing
The pay, easy enough to swap shifts/take holidays
Worst thing
Lack of flexibility with contract while I’m at university, no HR that is accessible to employees (has to go through a manager)
Boots Customer advisor, February 2024
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Best thing
Great work environment, good hours and good flexibility
Worst thing
Customers can be mean sometimes
Boots Customer assistant, January 2024
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Best thing
how some customers can be so lovely! the training is quite interesting, and being able to learn new stuff about skin care and makeup.
Worst thing
the customers can be horrid. very stressful in some periods of the year.
Boots Employee, January 2024
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Best thing
The team I work with
Worst thing
The telephone never stops
Boots Dispenser, December 2023
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Best thing
Helping the customers pick out exactly what they need
Worst thing
Managers don’t understand that it can actually be difficult, and don’t help with certain issues
Boots Employee, December 2023
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Best thing
it’s chill
Worst thing
it’s boring & people are annoying
Boots Customer assistant, December 2023
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Best thing
The team
Worst thing
Getting shouted at by customers and patients and being stressed
Boots Dispenser, December 2023
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Best thing
Easy and not stressful
Worst thing
Nothing
Boots Customer advisor, November 2023
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Best thing
My team, the nice customers, one of my nice managers
Worst thing
Abuse from customers, especially around christmas
Extreme stress on us as lack of money from head office - we had our overtime cutBoots Customer advisor, November 2023
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Best thing
My team are the best people ever, genuinely such kind and friendly souls. It helps that I work in a small town, everyone knows each other and everyone is generally quite polite. It feels good to know I am helping people also.
Worst thing
no complaints after a month of working
Boots Employee, October 2023
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Best thing
Working with a wide team
Worst thing
High pressure, spoken to rudely, not enough progression roles and salary that doesn’t reflect work
Boots Assistant manager, September 2023
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Best thing
Great colleagues, regular customers, not demanding.
Worst thing
Not varied, on feet for long periods, can be on your own on tills for large periods.
Boots Customer advisor, September 2023
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Best thing
It’s nice to be able to help people and it’s satisfying to do good sales.
The pay is decent.Worst thing
I work as the only person in the whole boots store on SATURDAYS, besides the 1/2 people working in the shop pharmacy, they are to busy to assist me. The amount to do is unmanageable and customers and constantly frustrated by long queues and the lack of assistance, and all is taken out on me. The shoplifting is insane and make the environment feel very unsafe and incredibly unpleasant. No security guard and the manager of the store is barely around leaving her employed staff rushed of their feet. The shop is dingy, kinda smelly and filthy despite my best efforts to clean it in the little time I’m not dealing with rude customers.
Boots Customer advisor, September 2023
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Best thing
I love my job
Worst thing
Some people I have to work with and company ethics
Boots Health care assistant, September 2023
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Best thing
It's less manual labour than working at a supermarket.
Worst thing
Maintenance on utilities is not kept up. The air conditioning broke three years ago, and we regularly have to work in 25*c or higher temps. This is also above the safe storage temperature for some of our products.
Boots Customer assistant, August 2023
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Best thing
Its fun, and you get to learn so much about people and medication
Worst thing
Occasionally gets blamed by patients if the doctors did not send their prescription
Boots Pharmacy dispenser, August 2023
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Best thing
Nothing
Worst thing
Everything (EVERYTHING) I want to call in sick every day!!!
Boots Customer advisor, August 2023
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Best thing
Customer loyalty and selling
Worst thing
Short staff! Not finished job and date checking but customer come first
Boots Customer assistant, July 2023
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Best thing
I love to help and make a difference to patients
Worst thing
Shoplifting, not being heard
Boots Pharmacy technician, July 2023
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Best thing
It’s a much simpler job than others I’ve worked at
Worst thing
The lack of in person training I had, unpaid lunches, stress of the job, easily overwhelmed and overloaded during the shift (for those with sensitivities to social interaction). Difficult to change shifts due to lack of staff
Boots Customer advisor, July 2023
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Best thing
Learning new things and have the opportunity to train to do more
Worst thing
The training takes forever had to restart it because they took too long short staffed and will stick you on the tills for the entire day
Boots Employee, July 2023
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Best thing
Everything
Worst thing
How demanding it is
Boots Pharmacy dispenser, June 2023
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Best thing
The pay
Worst thing
The management and the staff.
Boots Employee, May 2023
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Best thing
25% off sale
Worst thing
Only a half hour break for 8 hours of work
Boots Store colleague, May 2023
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Best thing
Good pay for young people
Worst thing
Christmas in retail
Rude customers
ManagersBoots Employee, May 2023
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Best thing
The team
Worst thing
Manager and lack of communication. Loyalty wasn’t always there
Boots Customer advisor, May 2023
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Best thing
The staff and most customers
Worst thing
Some customers, and line manager
Boots Customer advisor, April 2023
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Best thing
Colleagues are very friendly and job isnt very stressful
Worst thing
Customers can be rude
Boots Customer advisor, April 2023
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Best thing
BBS get quarterly allocation of free premium makeup and skincare
Worst thing
hitting targets, shifts are badly managed, needing to be in groupchats outside of work
Boots Employee, March 2023
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Best thing
the people I work with
Worst thing
the lack of safety at work, no lifts
Boots Sales advisor, March 2023
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Best thing
I love the patient care and the clinical parts
Worst thing
Toxic atmosphere where if you don't fit into the click, you are an outsider
Boots Pharmacy advisor, March 2023
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Best thing
Seeing the genuine appreciation of customers when receiving their medication delivery.
Worst thing
Management is so unorganised, lazy, unbothered about the well being of their drivers. They do not take drivers suggestions issues or struggles into account and are unappreciative of what drivers have to go through on a daily basis,as long as the jobs are completed they don't care.
No breaks
Don't maintain vans or attempt to fix then when issues are reported early.
Boots Employee, March 2023
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Best thing
Most of the girls I work with are very lovely and it is nice when you genuinely help a customer/patient with something they need
Worst thing
The pharmacist I work with has been horrendous to me from day one. People are quitting left, right, and centre and the company will not hire enough new people to pick up the slack. We are constantly being asked to provide more services while being critically understaffed and this leads to patients being extremely rude to us all the time. Upper management make absolutely no effort to support us and most of the ships I have worked in are absolutely not meeting patient safety standards and are so horribly disorganised and behind on workload
Boots Pharmacy dispenser, March 2023
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Best thing
Easy and simple
Worst thing
extremely repetitive, boring, and your non-stop walking for the entirety of your shift
Boots Warehouse operative, February 2023
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Best thing
Working with a good team of coworker and better than some other jobs I’ve had in terms of friendliness and teamwork
Worst thing
The stress customers give you
Boots Customer advisor, February 2023
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Best thing
My colleagues
Worst thing
Some customers and aggressive thieves
Boots Customer advisor, February 2023
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Best thing
Company van
Worst thing
Forced overtime lack of management and time off
Boots Employee, February 2023
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Best thing
banter with other employees
Worst thing
shop is dead from 4am - 11am
Boots Customer advisor, February 2023
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Best thing
Job security
Worst thing
To many tick box activities and not enough focus on improving operations.
Boots Employee, February 2023
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Best thing
If you start as a customer advisor you can always progress to pharmacy and even become a pharmacy technician.
Worst thing
Every store I had worked at is extremely understaffed. Have complained as a team to the head office multiple times as it is unsafe for the staff and the patients. Nothing has been done about it. Managers want no involvement in the pharmacy even though they have the training and could easily help.
Boots Pharmacy technician, February 2023
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Best thing
The team and the benefits that you get working there.
Worst thing
Managers expect one person to do two people’s jobs and then complain when your taking time.
Boots Customer advisor, January 2023
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Best thing
The department team I work with.
Staff discount.Worst thing
Low pay.
Unpaid breaks and most the time work through breaks unpaid.
No communication from managers.
No incentives from managers.
Managers not present, never see them or know what’s going on.
Working weekends and bank holidays.
Short staffed.
Rotas done short notice and often get changed anyway.
Doing more than what is expected in job role and getting no more money.
Heating doesn’t work so always freezing cold.Boots Pharmacy dispenser, January 2023
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Best thing
People I work with
Friendly atmosphere
Perks
Job stabilityWorst thing
Roster
Unable to plan well in advanceBoots Customer assistant, January 2023
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Best thing
Basically your own boss
Worst thing
Times given to deliver
Boots Employee, January 2023
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Best thing
It’s a small store therefore stick to my usual things and often see my colleagues
Worst thing
Trying to change my shifts or get certain days off. Being expected to do delivery and not getting paid more
Boots Employee, January 2023
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Best thing
The staff discount
Worst thing
Working 3 jobs for the pay of 1
Boots Employee, January 2023
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Best thing
Colleagues, Customers, Some Managers
Worst thing
Some managers shout at employees, favouritism,
Boots Employee, January 2023
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Best thing
The staff are nice, specifically those that are the same age as me, we all get along well.
Worst thing
If you’re doing a full day it’s long and tiring, I can easily walk 5 miles around the shop. Older staff seem to talk behind everyone’s back.
Boots Customer advisor, December 2022