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Boots
Claimed profile
Good news! Boots has claimed their Breakroom profile.
They care about what their frontline employees think and want to be a good employer.
DismissBoots is a retailer. They sell health, beauty and pharmaceutical products.
boots.comBoots job reviews
Showing 257 reviews
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Best thing
Discounts, paid holidays and sick days and the pay
Worst thing
Sometimes very stressful and upper management don't have your back when it comes to disputes with customers over verbal abuse (abuse happens a lot)
Boots Employee, August 2022
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Best thing
Collegues who I work with.
Worst thing
Not enough staff sometimes
Boots Employee, August 2022
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Best thing
The people that work there
Worst thing
Don’t get any recognition or respect and customers are rude
Boots Employee, August 2022
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Best thing
Some colleges and patients
Worst thing
Lack of staff, support and respect.
Boots Employee, August 2022
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Best thing
I have a few colleagues that I've grown really close to and have become great friends
Worst thing
Too much stress and expectations of staff are too high
Boots Employee, August 2022
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Best thing
The team was really nice before the change in management, which now consists of narcissists
Worst thing
Stress
Boots Employee, July 2022
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Best thing
Staff are great
Worst thing
Pay is minimal
Boots Employee, July 2022
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Best thing
Discount
Weekends offWorst thing
Management - lack of it
Boots Employee, July 2022
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Best thing
Èasy, Team are friendly, good discounts
Worst thing
Management is useless and disorganised. It's too stressful, the workload is unmanageable, we're always working on tight/impossible deadlines.
Boots Employee, June 2022
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Best thing
Fun team
Worst thing
Busy, overtime required, little help, no thanks for extra time or effort
Boots Employee, June 2022
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Best thing
It works with my schedule as a student
Worst thing
Working in retail can be really stressful especially at first when you don’t know where everything is and you don’t know the products very well. Some customers can be very rude and entitled
Boots Employee, June 2022
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Best thing
The team who I work with
Worst thing
Customers/patients
Boots Employee, June 2022
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Best thing
The people I work with.
Worst thing
Not enough staff and not enough time or recognition for the work we do
Boots Employee, June 2022
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Best thing
The people around you
Worst thing
When some of the older workers get younger workers they don’t treat the younger workers with respect
Boots Employee, June 2022
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Best thing
The staff
Worst thing
The pay and hours
Boots Employee, May 2022
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Best thing
The colleagues
Worst thing
The customers sometimes
Boots Employee, May 2022
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Best thing
My colleagues
Worst thing
Management
Changing rota without talking to you while I was off sickBoots Employee, April 2022
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Best thing
the pay and perks
Worst thing
managers and rude staff
Boots Employee, April 2022
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Best thing
The people
Worst thing
Lack of proper contracts
Boots Employee, April 2022
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Best thing
Able to help people
Establish relationship with patients
Providing advice to improve customer's lifeWorst thing
Stress
Understaffed
Customer's abuseBoots Employee, April 2022
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Best thing
Good pay
Worst thing
Not enough staff
Boots Employee, March 2022
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Worst thing
Lack of money vs job role. No time for family. No Christmas off or easter or Bank Holidays
Boots Employee, March 2022
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Best thing
I work in the office on my own & manage my own work load.
Boots Employee, March 2022
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Best thing
Some of my colleagues
Worst thing
Support
Boots Employee, March 2022
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Best thing
Set hours , good discounts
Worst thing
Pay , doesn't reflect the responsibility
Boots Employee, March 2022
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Best thing
My colleagues have become by best friends and family
Worst thing
Store and assistant managers talk down to you.
Area managers are downright rude.
You feel like your manager is doing you a favour when you have annual leave and you're made to feel guilty.
Management care more about profit than patient safety.
Management take staff away and leave you short staffed which comprises patient safety.
Training is none existent. You get told you have alloted training time but it is too busy to do - managers class trainee dispenser as qualified when counting number of staff.Boots Employee, March 2022
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Best thing
Interacting with different people every day and helping people.
Worst thing
Having a bad Manager.
Boots Employee, March 2022
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Worst thing
Life balance and low pay
Boots Employee, March 2022
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Best thing
Customers
Worst thing
Targets, constant change, upper management not appreciating staff
Boots Employee, March 2022
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Best thing
Break times and other staff i work with
Worst thing
Rude customers, disorganised, manager hardly in, sometimes really short staff and the store cant be run properly so its super stressful and customers get annoyed
Boots Employee, March 2022
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Best thing
pleasant hours
Worst thing
poor senior management
Boots Employee, March 2022
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Best thing
Most of the team that i work with are amazing and very understanding of any problems that i may have. As well as this the pay is good.
Worst thing
yes the pay is good - when i get it all given to me. i’ve been underpaid several times in a row. There’s an unbalanced work load from shift to shift. Sometimes you have a million jobs to do, the next shift your stood behind tills for 4 hours.
Boots Employee, March 2022
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Worst thing
We are now expected to clock in and out daily. There is a fear culture and a tone of arrogance.
Boots Employee, February 2022
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Best thing
Staff discount
Worst thing
Pay is unreliable, district managers do not care for staff, head office has no idea what is going on anywhere, people are constantly out of the loop and you role can get changed at a moments notice. No job security.
Boots Employee, February 2022
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Worst thing
Stores basically revolve around bullying, racism, sexist behaviour, and cliques. The general attitude is genuinely worse than most children in a school playground. Management completely unwilling to make any changes to improve situation so bullying culture provails in most stores, and cliques dominate the day to day running of the location.
Boots Employee, February 2022
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Best thing
Team I work with
Worst thing
Head office, management
Boots Employee, February 2022
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Worst thing
No staff, not appreciated and just treated as a number, work load too much and it's too easy to make mistakes no matter how hard you try not to because of the pressure. Too much paperwork and silly targets to worry about
Boots Employee, February 2022
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Best thing
Friendly staff,management fairly good,not working sundays
Worst thing
Expected to do far too much.not being able to finish 1 job.short staffed
Boots Employee, February 2022
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Best thing
meeting new people everyday and the staff are lovely
Worst thing
the customers
Boots Employee, February 2022
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Best thing
Friendly staff good training appreciate health problems
Worst thing
Pay
Boots Employee, February 2022
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Best thing
I enjoy dispensing medication, and being a community pharmacy, we have some great patients
Boots Employee, February 2022
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Best thing
The staff and most of the customers, very friendly atmosphere
Worst thing
Management, rude customers, lack of organisation, too much responsibility
Boots Employee, February 2022
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Best thing
My team
Worst thing
Executive have no idea about working at ground level
Boots Employee, February 2022
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Best thing
Flexibility for uni students.
Worst thing
Unpaid breaks. Management not resolving conflict between staff.
Boots Employee, February 2022
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Best thing
Good rate of pay and great people to work alongside
Worst thing
Head office
Boots Employee, February 2022
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Best thing
Team, community (regular customers)
Worst thing
Not paid enough
Made to achieve more with restricted hours
Have to be flexible to the business even as a parent
Inconsiderate towards staff who are unwell (longterm)Boots Employee, February 2022
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Best thing
I work with a friendly team i
Boots Employee, February 2022
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Best thing
Good people (in my team), decent environment
Worst thing
colleagues you’ve never met will pull you up on issues and not actually give clear advise on what’s wrong. Training is rushed. Holidays are very hard to book, we work 3 weekends and one late shift a month and can’t book weekends or late shifts off (a late shift is the only time we get a full weekend off). You barely ever get two days off in a row.
Boots Employee, February 2022
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Best thing
The people, being able to walk to work, the variety
Worst thing
Rude customers, not having enough time or staff to do things
Boots Employee, February 2022
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Best thing
The best things about working at Boots is definitely the people your working around.
Worst thing
The worst thing about working at Boots is the pay each month, it’s consistently changing even after working the exact hours each month. So many hidden fees that will be taken off your pay each month without any warning.
Boots Employee, January 2022