Boots
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They care about what their frontline employees think and want to be a good employer.
DismissBoots is a retailer. They sell health, beauty and pharmaceutical products.
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Boots job reviews
Showing 265 reviews
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Best thing
The team and the benefits that you get working there.
Worst thing
Managers expect one person to do two people’s jobs and then complain when your taking time.
Boots Customer advisor, January 2023
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Best thing
The department team I work with.
Staff discount.Worst thing
Low pay.
Unpaid breaks and most the time work through breaks unpaid.
No communication from managers.
No incentives from managers.
Managers not present, never see them or know what’s going on.
Working weekends and bank holidays.
Short staffed.
Rotas done short notice and often get changed anyway.
Doing more than what is expected in job role and getting no more money.
Heating doesn’t work so always freezing cold.Boots Pharmacy dispenser, January 2023
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Best thing
People I work with
Friendly atmosphere
Perks
Job stabilityWorst thing
Roster
Unable to plan well in advanceBoots Customer assistant, January 2023
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Best thing
Basically your own boss
Worst thing
Times given to deliver
Boots Employee, January 2023
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Best thing
It’s a small store therefore stick to my usual things and often see my colleagues
Worst thing
Trying to change my shifts or get certain days off. Being expected to do delivery and not getting paid more
Boots Employee, January 2023
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Best thing
The staff discount
Worst thing
Working 3 jobs for the pay of 1
Boots Employee, January 2023
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Best thing
Colleagues, Customers, Some Managers
Worst thing
Some managers shout at employees, favouritism,
Boots Employee, January 2023
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Best thing
The staff are nice, specifically those that are the same age as me, we all get along well.
Worst thing
If you’re doing a full day it’s long and tiring, I can easily walk 5 miles around the shop. Older staff seem to talk behind everyone’s back.
Boots Customer advisor, December 2022
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Best thing
Meeting new people
Worst thing
Getting shouted at by customers
Boots Employee, December 2022
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Best thing
The people I work with
Worst thing
The management doesn't have a clue what they are doing and are unreliable
Boots Customer advisor, December 2022
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Best thing
My manager is hardly in
Worst thing
Manger he’s horrible
Boots Customer assistant, December 2022
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Best thing
Colleagues and flexible shifts
Worst thing
Salary is really bad specially because I live in London where everything is more expensive however we get paid the same than in the rest of the country
Boots Pharmacy assistant, December 2022
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Best thing
My colleagues, flexible shifts
Worst thing
Salary is really bad. Specially if you live in London where everything is more expensive.
Boots Pharmacy assistant, December 2022
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Best thing
Discount, holidays, staff
Worst thing
Hours, customers, senior management
Boots Operations manager, November 2022
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Best thing
Some of the team
Worst thing
Management
Rude customers
Doing the same thing every shiftBoots Customer advisor, November 2022
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Best thing
Good variety of tasks can make the day go quick. Plenty of training from both boots and benefit and friendly team
Worst thing
Sometimes pressure on making sales as high targets and can be sometimes difficult to plan depending on when the rota is revived back to us this can lead to having to cancel plans if unable to swap shifts
Boots Employee, November 2022
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Best thing
Working for health service
Worst thing
Stress level
Boots Pharmacy dispenser, November 2022
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Best thing
The people you work with
Worst thing
Management. The worst group of people with no people skills, no respect, no understanding. Their sole objective is to make their staff lives hell. You get told where to stand and not to move. Booked time off, and they told me I have to cancel it no notice given. Constantly spying through other managers/colleagues/cctv.
Boots Customer advisor, November 2022
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Worst thing
The pay. Management who love to rule with fear. Unreasonable demands, slag you off for calling in sick even if you have covid. Treat you like a child where you have to ‘ask’ to go to the toilet. Watch you constantly on CCTV to see what you’re doing. Not allowed to talk to colleagues in the shop floor. Don’t even want to give time off for hospital/dr appointments/funerals.
Boots Customer advisor, November 2022
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Best thing
Discount
First to clearance and price drops
Know all about new products
Staff are really nice and easy to get along withWorst thing
Stressful
Costumers can be really rude
Lots of walking around and on your feet all day
Gets very busyBoots Employee, November 2022
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Best thing
I get to work with different types of people every day.
Worst thing
You may have a demanding and angry customer to deal with at times.
Boots Sales assistant, October 2022
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Best thing
Staff can be freindly
Worst thing
Staff like to talk behind peoples backs
Boots Customer advisor, October 2022
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Best thing
Helping patient wellness
Having knowledge on healthcareWorst thing
Customer abuse in pharmacy
Being worked to the ground
Understaffed
Expected to run between healthcare counter and pharmacy counter creating issues with the queuesBoots Pharmacy dispenser, October 2022
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Best thing
My colleagues and working on the shop floor
Worst thing
The tills can get irritating at times. It would be better if they had an operations team and a till team. Also the upper management can be very cliquey with certain stores and sometimes unfriendly; it all depends on who’s in charge and very good managers can be told they are doing a bad job but they don’t give enough staff or see what it’s like to work there themselves.
Boots Customer advisor, October 2022
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Best thing
Training opportunities
Worst thing
Stress and understaffed, getting holiday forms so late
Boots Pharmacy dispenser, September 2022
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Best thing
Made friends with staff and I love Hime time
Worst thing
Management and never getting payed correct each month
Boots Customer advisor, September 2022
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Best thing
Location. Some team members are great
Worst thing
Toxic environment. No respect. Female driven team. Model day not clearly marked for who does what.
Boots Employee, September 2022
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Best thing
Best people to work with especially for students but everyone is so lovely. Pay is good and well above minimum wage. Overall, I love the job.
Worst thing
Pay can be temperamental but if there is an issue managers will sort it but it has to be done through head office.
Boots Customer advisor, September 2022
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Best thing
The staff you work with
Worst thing
The management
Boots Customer advisor, September 2022
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Best thing
It's simple and quite easy to learn while also being able to fit with my student hours
Boots Customer advisor, September 2022
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Best thing
I enjoy pharmacy work
Worst thing
Under staffed horrifically boots don’t understand or care they just want to pay out as little as they can
Boots Pharmacy dispenser, September 2022
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Best thing
People I work with
Worst thing
Manager and bad customers
Boots Customer assistant, August 2022
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Best thing
You get paid for the whole day even if u finish early.
Worst thing
Sometimes No breaks, usually no Aircon, Cuts and therefore higher work loads and mandatory covering of 2 extra shifts as on call.
Boots Employee, August 2022
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Best thing
The staff are pleasant to work with!
Worst thing
Poor management. Staff who arrive late or do not do their jobs properly are never penalised. Customers are very rude.
Boots Customer advisor, August 2022
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Best thing
Discounts, paid holidays and sick days and the pay
Worst thing
Sometimes very stressful and upper management don't have your back when it comes to disputes with customers over verbal abuse (abuse happens a lot)
Boots Pharmacy advisor, August 2022
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Best thing
Collegues who I work with.
Worst thing
Not enough staff sometimes
Boots Pharmacy dispenser, August 2022
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Best thing
The people that work there
Worst thing
Don’t get any recognition or respect and customers are rude
Boots Customer advisor, August 2022
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Best thing
Some colleges and patients
Worst thing
Lack of staff, support and respect.
Boots Pharmacy dispenser, August 2022
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Best thing
I have a few colleagues that I've grown really close to and have become great friends
Worst thing
Too much stress and expectations of staff are too high
Boots Pharmacy dispenser, August 2022
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Best thing
The team was really nice before the change in management, which now consists of narcissists
Worst thing
Stress
Boots Customer advisor, July 2022
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Best thing
Staff are great
Worst thing
Pay is minimal
Boots Warehouse operative, July 2022
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Best thing
Discount
Weekends offWorst thing
Management - lack of it
Boots Pharmacy advisor, July 2022
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Best thing
Èasy, Team are friendly, good discounts
Worst thing
Management is useless and disorganised. It's too stressful, the workload is unmanageable, we're always working on tight/impossible deadlines.
Boots Pharmacy advisor, June 2022
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Best thing
Fun team
Worst thing
Busy, overtime required, little help, no thanks for extra time or effort
Boots Assistant manager, June 2022
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Best thing
It works with my schedule as a student
Worst thing
Working in retail can be really stressful especially at first when you don’t know where everything is and you don’t know the products very well. Some customers can be very rude and entitled
Boots Customer advisor, June 2022
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Best thing
The team who I work with
Worst thing
Customers/patients
Boots Pharmacy advisor, June 2022
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Best thing
The people I work with.
Worst thing
Not enough staff and not enough time or recognition for the work we do
Boots Pharmacy dispenser, June 2022
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Best thing
The people around you
Worst thing
When some of the older workers get younger workers they don’t treat the younger workers with respect
Boots Customer advisor, June 2022
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Best thing
The staff
Worst thing
The pay and hours
Boots Health care assistant, May 2022
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Best thing
The colleagues
Worst thing
The customers sometimes
Boots Customer assistant, May 2022