Boots

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Boots is a retailer. They sell health, beauty and pharmaceutical products.

boots.com

Boots job reviews

Showing 265 reviews

  • Best thing

    The team and the benefits that you get working there.

    Worst thing

    Managers expect one person to do two people’s jobs and then complain when your taking time.

    5.5

    Boots Customer advisor, January 2023

  • Best thing

    The department team I work with.
    Staff discount.

    Worst thing

    Low pay.
    Unpaid breaks and most the time work through breaks unpaid.
    No communication from managers.
    No incentives from managers.
    Managers not present, never see them or know what’s going on.
    Working weekends and bank holidays.
    Short staffed.
    Rotas done short notice and often get changed anyway.
    Doing more than what is expected in job role and getting no more money.
    Heating doesn’t work so always freezing cold.

    2.3

    Boots Pharmacy dispenser, January 2023

  • Best thing

    People I work with
    Friendly atmosphere
    Perks
    Job stability

    Worst thing

    Roster
    Unable to plan well in advance

    8.7

    Boots Customer assistant, January 2023

  • Best thing

    Basically your own boss

    Worst thing

    Times given to deliver

    3.0

    Boots Employee, January 2023

  • Best thing

    It’s a small store therefore stick to my usual things and often see my colleagues

    Worst thing

    Trying to change my shifts or get certain days off. Being expected to do delivery and not getting paid more

    2.8

    Boots Employee, January 2023

  • Best thing

    The staff discount

    Worst thing

    Working 3 jobs for the pay of 1

    1.6

    Boots Employee, January 2023

  • Best thing

    Colleagues, Customers, Some Managers

    Worst thing

    Some managers shout at employees, favouritism,

    3.5

    Boots Employee, January 2023

  • Best thing

    The staff are nice, specifically those that are the same age as me, we all get along well.

    Worst thing

    If you’re doing a full day it’s long and tiring, I can easily walk 5 miles around the shop. Older staff seem to talk behind everyone’s back.

    7.7

    Boots Customer advisor, December 2022

  • Best thing

    Meeting new people

    Worst thing

    Getting shouted at by customers

    6.0

    Boots Employee, December 2022

  • Best thing

    The people I work with

    Worst thing

    The management doesn't have a clue what they are doing and are unreliable

    3.2

    Boots Customer advisor, December 2022

  • Best thing

    My manager is hardly in

    Worst thing

    Manger he’s horrible

    1.2

    Boots Customer assistant, December 2022

  • Best thing

    Colleagues and flexible shifts

    Worst thing

    Salary is really bad specially because I live in London where everything is more expensive however we get paid the same than in the rest of the country

    8.2

    Boots Pharmacy assistant, December 2022

  • Best thing

    My colleagues, flexible shifts

    Worst thing

    Salary is really bad. Specially if you live in London where everything is more expensive.

    8.2

    Boots Pharmacy assistant, December 2022

  • Best thing

    Discount, holidays, staff

    Worst thing

    Hours, customers, senior management

    4.1

    Boots Operations manager, November 2022

  • Best thing

    Some of the team

    Worst thing

    Management
    Rude customers
    Doing the same thing every shift

    3.5

    Boots Customer advisor, November 2022

  • Best thing

    Good variety of tasks can make the day go quick. Plenty of training from both boots and benefit and friendly team

    Worst thing

    Sometimes pressure on making sales as high targets and can be sometimes difficult to plan depending on when the rota is revived back to us this can lead to having to cancel plans if unable to swap shifts

    9.8

    Boots Employee, November 2022

  • Best thing

    Working for health service

    Worst thing

    Stress level

    4.6

    Boots Pharmacy dispenser, November 2022

  • Best thing

    The people you work with

    Worst thing

    Management. The worst group of people with no people skills, no respect, no understanding. Their sole objective is to make their staff lives hell. You get told where to stand and not to move. Booked time off, and they told me I have to cancel it no notice given. Constantly spying through other managers/colleagues/cctv.

    1.1

    Boots Customer advisor, November 2022

  • Worst thing

    The pay. Management who love to rule with fear. Unreasonable demands, slag you off for calling in sick even if you have covid. Treat you like a child where you have to ‘ask’ to go to the toilet. Watch you constantly on CCTV to see what you’re doing. Not allowed to talk to colleagues in the shop floor. Don’t even want to give time off for hospital/dr appointments/funerals.

    1.5

    Boots Customer advisor, November 2022

  • Best thing

    Discount
    First to clearance and price drops
    Know all about new products
    Staff are really nice and easy to get along with

    Worst thing

    Stressful
    Costumers can be really rude
    Lots of walking around and on your feet all day
    Gets very busy

    8.5

    Boots Employee, November 2022

  • Best thing

    I get to work with different types of people every day.

    Worst thing

    You may have a demanding and angry customer to deal with at times.

    3.0

    Boots Sales assistant, October 2022

  • Best thing

    Staff can be freindly

    Worst thing

    Staff like to talk behind peoples backs

    4.9

    Boots Customer advisor, October 2022

  • Best thing

    Helping patient wellness
    Having knowledge on healthcare

    Worst thing

    Customer abuse in pharmacy
    Being worked to the ground
    Understaffed
    Expected to run between healthcare counter and pharmacy counter creating issues with the queues

    2.8

    Boots Pharmacy dispenser, October 2022

  • Best thing

    My colleagues and working on the shop floor

    Worst thing

    The tills can get irritating at times. It would be better if they had an operations team and a till team. Also the upper management can be very cliquey with certain stores and sometimes unfriendly; it all depends on who’s in charge and very good managers can be told they are doing a bad job but they don’t give enough staff or see what it’s like to work there themselves.

    9.4

    Boots Customer advisor, October 2022

  • Best thing

    Training opportunities

    Worst thing

    Stress and understaffed, getting holiday forms so late

    8.2

    Boots Pharmacy dispenser, September 2022

  • Best thing

    Made friends with staff and I love Hime time

    Worst thing

    Management and never getting payed correct each month

    1.3

    Boots Customer advisor, September 2022

  • Best thing

    Location. Some team members are great

    Worst thing

    Toxic environment. No respect. Female driven team. Model day not clearly marked for who does what.

    1.8

    Boots Employee, September 2022

  • Best thing

    Best people to work with especially for students but everyone is so lovely. Pay is good and well above minimum wage. Overall, I love the job.

    Worst thing

    Pay can be temperamental but if there is an issue managers will sort it but it has to be done through head office.

    8.8

    Boots Customer advisor, September 2022

  • Best thing

    The staff you work with

    Worst thing

    The management

    3.0

    Boots Customer advisor, September 2022

  • Best thing

    It's simple and quite easy to learn while also being able to fit with my student hours

    6.6

    Boots Customer advisor, September 2022

  • Best thing

    I enjoy pharmacy work

    Worst thing

    Under staffed horrifically boots don’t understand or care they just want to pay out as little as they can

    4.7

    Boots Pharmacy dispenser, September 2022

  • Best thing

    People I work with

    Worst thing

    Manager and bad customers

    3.5

    Boots Customer assistant, August 2022

  • Best thing

    You get paid for the whole day even if u finish early.

    Worst thing

    Sometimes No breaks, usually no Aircon, Cuts and therefore higher work loads and mandatory covering of 2 extra shifts as on call.

    2.1

    Boots Employee, August 2022

  • Best thing

    The staff are pleasant to work with!

    Worst thing

    Poor management. Staff who arrive late or do not do their jobs properly are never penalised. Customers are very rude.

    1.3

    Boots Customer advisor, August 2022

  • Best thing

    Discounts, paid holidays and sick days and the pay

    Worst thing

    Sometimes very stressful and upper management don't have your back when it comes to disputes with customers over verbal abuse (abuse happens a lot)

    9.4

    Boots Pharmacy advisor, August 2022

  • Best thing

    Collegues who I work with.

    Worst thing

    Not enough staff sometimes

    9.8

    Boots Pharmacy dispenser, August 2022

  • Best thing

    The people that work there

    Worst thing

    Don’t get any recognition or respect and customers are rude

    2.4

    Boots Customer advisor, August 2022

  • Best thing

    Some colleges and patients

    Worst thing

    Lack of staff, support and respect.

    1.2

    Boots Pharmacy dispenser, August 2022

  • Best thing

    I have a few colleagues that I've grown really close to and have become great friends

    Worst thing

    Too much stress and expectations of staff are too high

    1.5

    Boots Pharmacy dispenser, August 2022

  • Best thing

    The team was really nice before the change in management, which now consists of narcissists

    Worst thing

    Stress

    3.0

    Boots Customer advisor, July 2022

  • Best thing

    Staff are great

    Worst thing

    Pay is minimal

    5.0

    Boots Warehouse operative, July 2022

  • Best thing

    Discount
    Weekends off

    Worst thing

    Management - lack of it

    3.0

    Boots Pharmacy advisor, July 2022

  • Best thing

    Èasy, Team are friendly, good discounts

    Worst thing

    Management is useless and disorganised. It's too stressful, the workload is unmanageable, we're always working on tight/impossible deadlines.

    3.2

    Boots Pharmacy advisor, June 2022

  • Best thing

    Fun team

    Worst thing

    Busy, overtime required, little help, no thanks for extra time or effort

    1.6

    Boots Assistant manager, June 2022

  • Best thing

    It works with my schedule as a student

    Worst thing

    Working in retail can be really stressful especially at first when you don’t know where everything is and you don’t know the products very well. Some customers can be very rude and entitled

    9.2

    Boots Customer advisor, June 2022

  • Best thing

    The team who I work with

    Worst thing

    Customers/patients

    8.6

    Boots Pharmacy advisor, June 2022

  • Best thing

    The people I work with.

    Worst thing

    Not enough staff and not enough time or recognition for the work we do

    8.2

    Boots Pharmacy dispenser, June 2022

  • Best thing

    The people around you

    Worst thing

    When some of the older workers get younger workers they don’t treat the younger workers with respect

    5.0

    Boots Customer advisor, June 2022

  • Best thing

    The staff

    Worst thing

    The pay and hours

    9.5

    Boots Health care assistant, May 2022

  • Best thing

    The colleagues

    Worst thing

    The customers sometimes

    8.9

    Boots Customer assistant, May 2022