Claimed profile

Good news! Boots has claimed their Breakroom profile.

They care about what their frontline employees think and want to be a good employer.


Boots is a retailer. They sell health, beauty and pharmaceutical products.

Do Boots pay breaks?

No. Most people don’t get paid breaks at Boots.

Retailers who pay breaks include Boden, Arco and Symphony Group.

Last updated 26 January 2023

How we know this

Based on 123 job reviews from people who work at Boots.

91% of people say they don’t get paid breaks.

Why this matters

A good job should have paid breaks.

You should be paid for all your time at work, whether you’re on a break or not.

Which retailers pay breaks?

Jobs at Boots

See more jobs at Boots

Jobs where breaks are paid

What people are saying about sick pay at Boots

  • Best thing

    The department team I work with.
    Staff discount.

    Worst thing

    Low pay.
    Unpaid breaks and most the time work through breaks unpaid.
    No communication from managers.
    No incentives from managers.
    Managers not present, never see them or know what’s going on.
    Working weekends and bank holidays.
    Short staffed.
    Rotas done short notice and often get changed anyway.
    Doing more than what is expected in job role and getting no more money.
    Heating doesn’t work so always freezing cold.


    Boots Pharmacy dispenser, January 2023

  • Best thing

    You get paid for the whole day even if u finish early.

    Worst thing

    Sometimes No breaks, usually no Aircon, Cuts and therefore higher work loads and mandatory covering of 2 extra shifts as on call.


    Boots Employee, August 2022

  • Best thing

    Flexibility for uni students.

    Worst thing

    Unpaid breaks. Management not resolving conflict between staff.


    Boots Customer advisor, February 2022

  • Best thing

    Team work staff togetherness

    Worst thing

    Staff arriving late from break and lunch breaks


    Boots Customer assistant, May 2021

  • Best thing

    Everyday is different busy

    Worst thing

    The Shifts and the two breaks we have to take which means we are at work for 9 hours yet only get paid for 7 and half


    Boots Customer advisor, February 2021

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