Boots Opticians

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Boots Opticians is an opticians. They provide eye test services.

boots.com/opticians-service

Boots Opticians job reviews

Showing 34 reviews

  • Best thing

    Store team is great to work with

    Worst thing

    Company treats employees like a number and doesn't understand the locations which it has stores

    3.0

    Boots Opticians Assistant manager, March 2024

  • Best thing

    The 9-5 day

    Worst thing

    No set day or sick pay

    8.2

    Boots Opticians Optical consultant, December 2023

  • Best thing

    The customers and the learning opportunities

    Worst thing

    Management, hygiene, ethics, communication.

    2.4

    Boots Opticians Optical consultant, December 2023

  • Best thing

    Lots to learn

    Worst thing

    Rude customers

    8.4

    Boots Opticians Optical consultant, November 2023

  • Best thing

    The people I work with

    Worst thing

    The company direction

    4.3

    Boots Opticians Manager, October 2023

  • Best thing

    Paid break time
    Lovely staff

    Worst thing

    Stairs in the shop

    9.4

    Boots Opticians Optical consultant, September 2023

  • Best thing

    Living wage , some nice customers and very interesting job

    Worst thing

    A very complex job that I think deserves more money, I have friends that work in grocery shops on more than me, there is so much knowledge needed and a massive amount of learning. Can be very stessfull and often horrible customers. Higher management don’t have much understanding of optics and do not care about being short staffed , when talking about staff being short staff management that don’t work in store do not consider walk ins (people w out apt) and that some dispenses can take up to an hour and everything else we do that doesn’t include are set apintment

    6.2

    Boots Opticians Employee, August 2023

  • Best thing

    The perks as in discounts

    Worst thing

    The customer interaction, the workplace and the

    3.7

    Boots Opticians Optical assistant, June 2023

  • Best thing

    Learning new skills and colleagues

    Worst thing

    Certain behaviours of staff and the lack of structure

    7.5

    Boots Opticians Optical assistant, May 2023

  • Best thing

    The people, even the customers can be nice lol

    Worst thing

    The complexity of the job. It's a lot of training

    8.7

    Boots Opticians Optical consultant, April 2023

  • Best thing

    It is dynamic and interesting. There is a lot of information to learn, so once you know there is plenty to keep your brain active while working. It isn't boring.

    Worst thing

    It can be very stressful, there is a lot to remember and you have to deliver it with confidence to customers. There are challenging targets to meet that do not match the current economy, making it difficult to hit them. Customers can be very difficult at times, and you could be with the same difficult, mean or rude person for about 30 minites, up to as much as an hour.

    6.4

    Boots Opticians Optical consultant, March 2023

  • Best thing

    Colleagues

    Worst thing

    Over worked, to much responsibility for the pay. Store is too small for the foot traffic and the amount the store earns. Store manager does not have you best interest at heart. You cant be ill for more than three times a year without being written up for it

    3.0

    Boots Opticians Optical consultant, March 2023

  • Best thing

    The nice customers

    Worst thing

    The lack of staff

    1.2

    Boots Opticians Assistant manager, February 2023

  • Best thing

    Great management.. Great store

    Worst thing

    Stress..grumpy customers with attitude

    9.4

    Boots Opticians Employee, November 2022

  • Best thing

    People I work with, good team, team leader is nice and flexible and understandable

    Worst thing

    High management are not helpful, don't care if we are short staff, change our rotas last minute and keep moving us around stores in one day you're in Central London next day in canary wharf when is not necessary, causing anxiety and stress. No career progress.

    6.4

    Boots Opticians Optical assistant, August 2022

  • Worst thing

    Far too stressful
    Not enough staff

    3.4

    Boots Opticians Optical consultant, July 2022

  • Best thing

    My colleagues and the job role itself is interesting as two days are never the same.

    Worst thing

    Pay for the role and higher management.

    8.4

    Boots Opticians Optical consultant, June 2022

  • Best thing

    The people and the patients

    Worst thing

    The patients and managers

    9.3

    Boots Opticians Optical consultant, February 2022

  • Best thing

    The patients are lovely

    Worst thing

    Understaffed all the time

    2.6

    Boots Opticians Optical consultant, February 2022

  • Best thing

    It's busy so you're kept going and most of the patients are very nice.

    Worst thing

    It's very stressful and we get paid terribly for what is a skilled job.

    5.0

    Boots Opticians Optical consultant, January 2022

  • Best thing

    Meeting the local elderly population of the community

    Worst thing

    Customer complaints and miscommunications

    9.0

    Boots Opticians Optical consultant, July 2021

  • Best thing

    Team in stores
    Peers & other managers

    2.1

    Boots Opticians Manager, June 2021

  • Best thing

    my colleagues are fun to work with and easy to work with as we work as a team

    2.8

    Boots Opticians Optical assistant, May 2021

  • Best thing

    Chance to train for a new career

    Worst thing

    The training is hard and weekends

    9.5

    Boots Opticians Optical consultant, May 2021

  • Best thing

    Team I work with

    Worst thing

    Changes in the company

    5.5

    Boots Opticians Optical consultant, December 2020

  • Best thing

    The people

    Worst thing

    The level of work does not match the pay, it’s a blanket hourly rate across the store in different departments and specialist departments with more work and more training do not get paid more than general assistants who do basic work

    2.0

    Boots Opticians Optical consultant, October 2019

  • Best thing

    You can progress if you work hard

    Worst thing

    Pay

    7.7

    Boots Opticians Assistant manager, October 2019

  • Best thing

    The people I work with

    Worst thing

    The increasing rudeness and lack of respect from customers and no back up about this from higher management

    2.7

    Boots Opticians Assistant manager, October 2019

  • Best thing

    Work with a good team.

    Worst thing

    When short staffed expected to do too much.

    7.3

    Boots Opticians Optical consultant, October 2019

  • Best thing

    The people I work with

    Worst thing

    Having to work weekends and bank holidays

    8.5

    Boots Opticians Assistant manager, October 2019

  • Best thing

    The people I work with

    Worst thing

    Not enough staff and training

    3.9

    Boots Opticians Optical consultant, October 2019

  • Best thing

    My staff

    Worst thing

    Stress not hitting budget

    8.5

    Boots Opticians Manager, October 2019

  • Best thing

    The people I work with

    Worst thing

    Lack of praise if the shop had done well on sales but always told when we aren't doing well

    5.5

    Boots Opticians Optical consultant, October 2019

  • Best thing

    Making patients feel comfortable and happy. Working with the colleagues.

    Worst thing

    Not enough training. Can be stressful sometimes.

    3.3

    Boots Opticians Optical assistant, September 2019