Boots Opticians
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They care about what their frontline employees think and want to be a good employer.
DismissBoots Opticians is an opticians. They provide eye test services.
boots.com/opticians-serviceBoots Opticians job reviews
Showing 34 reviews
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Best thing
Store team is great to work with
Worst thing
Company treats employees like a number and doesn't understand the locations which it has stores
Boots Opticians Assistant manager, March 2024
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Best thing
The 9-5 day
Worst thing
No set day or sick pay
Boots Opticians Optical consultant, December 2023
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Best thing
The customers and the learning opportunities
Worst thing
Management, hygiene, ethics, communication.
Boots Opticians Optical consultant, December 2023
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Best thing
Lots to learn
Worst thing
Rude customers
Boots Opticians Optical consultant, November 2023
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Best thing
The people I work with
Worst thing
The company direction
Boots Opticians Manager, October 2023
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Best thing
Paid break time
Lovely staffWorst thing
Stairs in the shop
Boots Opticians Optical consultant, September 2023
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Best thing
Living wage , some nice customers and very interesting job
Worst thing
A very complex job that I think deserves more money, I have friends that work in grocery shops on more than me, there is so much knowledge needed and a massive amount of learning. Can be very stessfull and often horrible customers. Higher management don’t have much understanding of optics and do not care about being short staffed , when talking about staff being short staff management that don’t work in store do not consider walk ins (people w out apt) and that some dispenses can take up to an hour and everything else we do that doesn’t include are set apintment
Boots Opticians Employee, August 2023
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Best thing
The perks as in discounts
Worst thing
The customer interaction, the workplace and the
Boots Opticians Optical assistant, June 2023
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Best thing
Learning new skills and colleagues
Worst thing
Certain behaviours of staff and the lack of structure
Boots Opticians Optical assistant, May 2023
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Best thing
The people, even the customers can be nice lol
Worst thing
The complexity of the job. It's a lot of training
Boots Opticians Optical consultant, April 2023
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Best thing
It is dynamic and interesting. There is a lot of information to learn, so once you know there is plenty to keep your brain active while working. It isn't boring.
Worst thing
It can be very stressful, there is a lot to remember and you have to deliver it with confidence to customers. There are challenging targets to meet that do not match the current economy, making it difficult to hit them. Customers can be very difficult at times, and you could be with the same difficult, mean or rude person for about 30 minites, up to as much as an hour.
Boots Opticians Optical consultant, March 2023
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Best thing
Colleagues
Worst thing
Over worked, to much responsibility for the pay. Store is too small for the foot traffic and the amount the store earns. Store manager does not have you best interest at heart. You cant be ill for more than three times a year without being written up for it
Boots Opticians Optical consultant, March 2023
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Best thing
The nice customers
Worst thing
The lack of staff
Boots Opticians Assistant manager, February 2023
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Best thing
Great management.. Great store
Worst thing
Stress..grumpy customers with attitude
Boots Opticians Employee, November 2022
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Best thing
People I work with, good team, team leader is nice and flexible and understandable
Worst thing
High management are not helpful, don't care if we are short staff, change our rotas last minute and keep moving us around stores in one day you're in Central London next day in canary wharf when is not necessary, causing anxiety and stress. No career progress.
Boots Opticians Optical assistant, August 2022
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Worst thing
Far too stressful
Not enough staffBoots Opticians Optical consultant, July 2022
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Best thing
My colleagues and the job role itself is interesting as two days are never the same.
Worst thing
Pay for the role and higher management.
Boots Opticians Optical consultant, June 2022
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Best thing
The people and the patients
Worst thing
The patients and managers
Boots Opticians Optical consultant, February 2022
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Best thing
The patients are lovely
Worst thing
Understaffed all the time
Boots Opticians Optical consultant, February 2022
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Best thing
It's busy so you're kept going and most of the patients are very nice.
Worst thing
It's very stressful and we get paid terribly for what is a skilled job.
Boots Opticians Optical consultant, January 2022
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Best thing
Meeting the local elderly population of the community
Worst thing
Customer complaints and miscommunications
Boots Opticians Optical consultant, July 2021
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Best thing
Team in stores
Peers & other managersBoots Opticians Manager, June 2021
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Best thing
my colleagues are fun to work with and easy to work with as we work as a team
Boots Opticians Optical assistant, May 2021
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Best thing
Chance to train for a new career
Worst thing
The training is hard and weekends
Boots Opticians Optical consultant, May 2021
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Best thing
Team I work with
Worst thing
Changes in the company
Boots Opticians Optical consultant, December 2020
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Best thing
The people
Worst thing
The level of work does not match the pay, it’s a blanket hourly rate across the store in different departments and specialist departments with more work and more training do not get paid more than general assistants who do basic work
Boots Opticians Optical consultant, October 2019
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Best thing
You can progress if you work hard
Worst thing
Pay
Boots Opticians Assistant manager, October 2019
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Best thing
The people I work with
Worst thing
The increasing rudeness and lack of respect from customers and no back up about this from higher management
Boots Opticians Assistant manager, October 2019
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Best thing
Work with a good team.
Worst thing
When short staffed expected to do too much.
Boots Opticians Optical consultant, October 2019
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Best thing
The people I work with
Worst thing
Having to work weekends and bank holidays
Boots Opticians Assistant manager, October 2019
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Best thing
The people I work with
Worst thing
Not enough staff and training
Boots Opticians Optical consultant, October 2019
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Best thing
My staff
Worst thing
Stress not hitting budget
Boots Opticians Manager, October 2019
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Best thing
The people I work with
Worst thing
Lack of praise if the shop had done well on sales but always told when we aren't doing well
Boots Opticians Optical consultant, October 2019
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Best thing
Making patients feel comfortable and happy. Working with the colleagues.
Worst thing
Not enough training. Can be stressful sometimes.
Boots Opticians Optical assistant, September 2019