Branch assistant at Booker Wholesale

People in this role may also be known as retail and sales assistants.

17 workers in this role at Booker Wholesale have taken the survey.

How much does Booker Wholesale pay branch assistants?

Branch assistant at Booker Wholesale
£8.61–10.19
Typical range
£7.19–10.00

Branch assistant employees at Booker Wholesale are typically paid £8.61–10.19 an hour, based on data from 17 employees.

Compare pay rates at Booker Wholesale

What is management like for branch assistant employees at Booker Wholesale?

144 employees told us the worst thing about this job…

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Bad
  • Head office doesn’t understand the frontline

    Do branch assistants think Booker Wholesale head office understands what's happening where they work?

    People think head office doesn’t understand what’s happening where they work

    How we know this

    87% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 15 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Good
  • Managers are respectful

    Do branch assistants at Booker Wholesale feel treated by respect by their managers?

    Most people feel treated with respect by their managers

    How we know this

    60% of people say they’re treated with respect by their managers

    Based on information from 15 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

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What are the hours like for branch assistant employees at Booker Wholesale?

144 employees told us the worst thing about this job…

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Not great
  • Less than 4 weeks notice of shifts

    How much notice do branch assistants get of their shift pattern at Booker Wholesale?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 12% report getting one week notice or less
    • 29% report getting two weeks notice
    • 18% report getting three weeks notice
    • 6% report getting four weeks notice or more
    • 35% report having a fixed rota

    Based on information from 17 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • Easy to book holiday

    How easy is it for branch assistants to book a holiday at Booker Wholesale?

    Most people find it easy to book holidays

    How we know this

    69% of people report it’s easy to book holidays

    Based on information from 13 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good choice of shifts

    Do branch assistants at Booker Wholesale get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    56% report that their manager gives them enough choice over which shifts they work

    Based on information from 16 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

Excellent
  • Easy to take sick leave

    How easy is it for branch assistants to take sick leave at Booker Wholesale?

    People find it easy to take sick leave

    How we know this

    79% of people report that it’s easy to take time off if they are sick

    Based on information from 14 job reviews

  • No short notice shift changes

    Do Booker Wholesale managers change branch assistants shifts at short notice?

    Managers don’t change people’s shifts at short notice

    How we know this

    75% of people say their manager doesn’t changes their shifts at the last minute

    Based on information from 16 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People get proper breaks

    Do branch assistants at Booker Wholesale get proper breaks?

    People get proper breaks

    How we know this

    94% of people report that they get to take proper breaks

    Based on information from 17 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • No unpaid extra work

    Do branch assistants at Booker Wholesale do extra work that they don't get paid for?

    No. People don’t do unpaid extra work

    How we know this

    87% of people report that they don’t do extra unpaid work

    Based on information from 15 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

  • People don’t worry about getting enough hours

    Do branch assistants at Booker Wholesale worry about hours?

    People don’t worry about getting enough hours

    How we know this

    82% of people report they don’t worry about getting enough hours

    Based on information from 17 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Friendly staff & customers , uniform & PPE provided . Sociable working hours , staff discount , always busy so never a boring day

    Worst thing

    Can't think of any apart from sore feet from constant walking !

    7.4

    Employee, May 2021

Find out what other people are saying about working at Booker Wholesale

What is career progression like for branch assistants at Booker Wholesale?

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Not great
  • No career progression

    Are branch assistants given support to progress at Booker Wholesale?

    Only some people are given support to progress here

    How we know this

    In the last year, 71% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 17 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Good
  • Enough training

    Do branch assistants get enough training when they start at Booker Wholesale?

    Most people get enough training when they start

    How we know this

    59% of people report they got enough training when they started working here

    Based on information from 17 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from branch assistants at Booker Wholesale

9 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Love the interaction, customer service etc

    5.8

    Employee, September 2021

  • Best thing

    Great team, customers friendly and great benefits

    Worst thing

    Sometimes short staffed

    8.5

    Employee, May 2021

  • Best thing

    The people I work with

    2.5

    Employee, April 2021

  • Best thing

    The team I work with

    Worst thing

    Sometimes short staffed

    8.0

    Branch assistant, March 2021

  • Best thing

    A good opportunity to meet business owners in your local area, whether that be for professional links or just a few friendly faces to ask about local news.

    Worst thing

    Depending on where you are allocated department- and depot-wise, management can be over-demanding and under-supportive when pressured by certain issues.

    5.2

    Customer service assistant, February 2021

  • Best thing

    Guaranteed hours. Good holiday pay

    Worst thing

    Have to be good friends with management or be part of the weekend drinking group to get chances of progressing

    7.2

    Branch assistant, February 2021

  • Best thing

    My line manager and direct team are great

    6.0

    Branch assistant, January 2021

  • Best thing

    Treated fairly and friendly staff.

    Worst thing

    Can get boring.

    8.9

    Store assistant, December 2020

  • Best thing

    Hours suit me

    Worst thing

    Overworked, underpaid

    6.5

    Store assistant, September 2020

How Booker Wholesale ranks

Booker Wholesale ranks joint 66th to work for in retail or sales assistant employers

  1. 61= Tesco
    6.0
  2. 66= Booker Wholesale
    5.9
  3. 66= Boyes
    5.9