Branch assistant at Booker Wholesale
People in this role may also be known as retail and sales assistants.
17 workers in this role at Booker Wholesale have taken the survey.
How much does Booker Wholesale pay branch assistants?
Branch assistant employees at Booker Wholesale are typically paid £8.61–10.19 an hour, based on data from 17 employees.
What is management like for branch assistant employees at Booker Wholesale?
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Head office doesn’t understand the frontline
Do branch assistants think Booker Wholesale head office understands what's happening where they work?
People think head office doesn’t understand what’s happening where they work
How we know this
87% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they workBased on information from 15 job reviews
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Managers are respectful
Do branch assistants at Booker Wholesale feel treated by respect by their managers?
Most people feel treated with respect by their managers
How we know this
60% of people say they’re treated with respect by their managersBased on information from 15 job reviews
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
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Join BreakroomWhat are the hours like for branch assistant employees at Booker Wholesale?
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Less than 4 weeks notice of shifts
How much notice do branch assistants get of their shift pattern at Booker Wholesale?
Most people don’t get 4 weeks notice of when they’re working
How we know this
- 12% report getting one week notice or less
- 29% report getting two weeks notice
- 18% report getting three weeks notice
- 6% report getting four weeks notice or more
- 35% report having a fixed rota
Based on information from 17 job reviews
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
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Easy to book holiday
How easy is it for branch assistants to book a holiday at Booker Wholesale?
Most people find it easy to book holidays
How we know this
69% of people report it’s easy to book holidaysBased on information from 13 job reviews
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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Good choice of shifts
Do branch assistants at Booker Wholesale get to choose the shifts they work?
Most people get enough choice over which shifts they work
How we know this
56% report that their manager gives them enough choice over which shifts they workBased on information from 16 job reviews
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
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Easy to take sick leave
How easy is it for branch assistants to take sick leave at Booker Wholesale?
People find it easy to take sick leave
How we know this
79% of people report that it’s easy to take time off if they are sickBased on information from 14 job reviews
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No short notice shift changes
Do Booker Wholesale managers change branch assistants shifts at short notice?
Managers don’t change people’s shifts at short notice
How we know this
75% of people say their manager doesn’t changes their shifts at the last minuteBased on information from 16 job reviews
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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People get proper breaks
Do branch assistants at Booker Wholesale get proper breaks?
People get proper breaks
How we know this
94% of people report that they get to take proper breaksBased on information from 17 job reviews
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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No unpaid extra work
Do branch assistants at Booker Wholesale do extra work that they don't get paid for?
No. People don’t do unpaid extra work
How we know this
87% of people report that they don’t do extra unpaid workBased on information from 15 job reviews
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
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People don’t worry about getting enough hours
Do branch assistants at Booker Wholesale worry about hours?
People don’t worry about getting enough hours
How we know this
82% of people report they don’t worry about getting enough hoursBased on information from 17 job reviews
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Here’s a recent review that mentions hours:
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Best thing
Friendly staff & customers , uniform & PPE provided . Sociable working hours , staff discount , always busy so never a boring day
Worst thing
Can't think of any apart from sore feet from constant walking !
Employee, May 2021
Find out what other people are saying about working at Booker Wholesale
What is career progression like for branch assistants at Booker Wholesale?
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No career progression
Are branch assistants given support to progress at Booker Wholesale?
Only some people are given support to progress here
How we know this
In the last year, 71% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their roleBased on information from 17 job reviews
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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Enough training
Do branch assistants get enough training when they start at Booker Wholesale?
Most people get enough training when they start
How we know this
59% of people report they got enough training when they started working hereBased on information from 17 job reviews
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Latest reviews from branch assistants at Booker Wholesale
9 employees left their honest reviews of this employer…
You can read them by joining Breakroom for free today.
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Best thing
Love the interaction, customer service etc
Employee, September 2021
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Best thing
Great team, customers friendly and great benefits
Worst thing
Sometimes short staffed
Employee, May 2021
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Best thing
The people I work with
Employee, April 2021
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Best thing
The team I work with
Worst thing
Sometimes short staffed
Branch assistant, March 2021
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Best thing
A good opportunity to meet business owners in your local area, whether that be for professional links or just a few friendly faces to ask about local news.
Worst thing
Depending on where you are allocated department- and depot-wise, management can be over-demanding and under-supportive when pressured by certain issues.
Customer service assistant, February 2021
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Best thing
Guaranteed hours. Good holiday pay
Worst thing
Have to be good friends with management or be part of the weekend drinking group to get chances of progressing
Branch assistant, February 2021
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Best thing
My line manager and direct team are great
Branch assistant, January 2021
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Best thing
Treated fairly and friendly staff.
Worst thing
Can get boring.
Store assistant, December 2020
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Best thing
Hours suit me
Worst thing
Overworked, underpaid
Store assistant, September 2020
How Booker Wholesale ranks
Booker Wholesale ranks joint 66th to work for in retail or sales assistant employers