Call and contact centre staff

What do people say about working as a call and contact centre staff at Boohoo?

• Best thing

  Staff discount

  Worst thing

  Targets too hight
  Difficult to get holidays
  No paid breaks

  2.6

  Boohoo Customer service, January 2021

What do other people say about working at Boohoo?

• Best thing

  Pay rate

  Worst thing

  Unsocial hours.
  Shift pattern (work every evening and weekend).
  No heat in the workplace.
  Immature management.
  Security Searches undignified.

  2.4

  Boohoo Employee, February 2022

• Worst thing

  No respect, hardly any training, expect you to just know what to do without being told, treated like children

  2.1

  Boohoo Employee, January 2022

• Best thing

  Good co-workers

  Worst thing

  Disrespect and stresful managments

  4.6

  Boohoo Employee, August 2021

• Best thing

  Nothing

  Worst thing

  Targets(70 per h and soon its gonna be 100!). Rota is not 5 of 7. For six weeks you doing 6 days and 2 days off =/. People are stressed, running around because targets are soo high.

  2.8

  Boohoo Employee, June 2021

• Worst thing

  Everything silly goals rubbish pay

  2.1

  Boohoo Warehouse operative, March 2021

• Best thing

  The friends I've made

  Worst thing

  The obvious favouritism and divide in the department

  1.0

  Boohoo Senior QC Inspector, October 2020