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Bolton Cares
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DismissBolton Cares is a support and care service provider.
boltoncares.org.ukBased on responses from 12 employees at Bolton Cares.
Pay
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Only some people are paid a living wage
Do Bolton Cares pay a living wage?
Some people are not paid a living wage.
How we know this
45% of people say they are paid below the Real Living Wage for where they live.Based on data from 11 people who took the Breakroom Quiz between July 2020 and March 2022.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living. It is currently £9.90 per hour, and £11.05 per hour in London.
Find out more in our explainer about the Real Living Wage.
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Only some people are paid market rates
Do Bolton Cares pay market rates?
Only some people are paid above average for their job.
How we know this
67% of people are paid below the average pay for the type of work they do.Based on data from 12 people who took the Breakroom Quiz between July 2020 and March 2022.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
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Some people do unpaid extra work
Do workers at Bolton Cares do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
45% of people report that they do extra work that they don’t get paid for.Based on data from 11 people who took the Breakroom Quiz between July 2020 and March 2022.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
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Most people don’t get sick pay
Do Bolton Cares pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
82% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 11 people who took the Breakroom Quiz between July 2020 and March 2022.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Good
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Easy to book holiday
How easy is it to book a holiday at Bolton Cares?
Most people find it easy to book holiday.
How we know this
67% of people report it’s easy to book holidays.Based on data from 12 people who took the Breakroom Quiz between July 2020 and March 2022.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
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Shifts don’t get changed at short notice
Do Bolton Cares managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
73% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 11 people who took the Breakroom Quiz between July 2020 and March 2022.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
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Some people find it hard to take sick leave
How easy is it to take sick leave at Bolton Cares?
Some people find it hard to take sick leave.
How we know this
40% of people report that it’s hard to take time off if they are sick.Based on data from 10 people who took the Breakroom Quiz between July 2020 and March 2022.
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Most people don’t get any choice of shifts
Do Bolton Cares workers get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work.
How we know this
73% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 11 people who took the Breakroom Quiz between July 2020 and March 2022.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Workplace
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Good
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Most people get enough training
Do people get enough training when they start at Bolton Cares?
Most people got enough training when they started.
How we know this
67% of people report they got enough training when they started working here.Based on data from 12 people who took the Breakroom Quiz between July 2020 and March 2022.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
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Only some people recommend their team
Do people at Bolton Cares recommend working with their team?
Only some people recommend working with their team.
How we know this
67% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 12 people who took the Breakroom Quiz between July 2020 and March 2022.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
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Head office doesn’t understand what’s happening
Do people think Bolton Cares head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 11 people who took the Breakroom Quiz between September 2020 and March 2022.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
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Most people are stressed
Is it stressful to work at Bolton Cares?
Most people feel stressed here.
How we know this
75% of people say they often feel stressed at work.Based on data from 12 people who took the Breakroom Quiz between July 2020 and March 2022.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
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Most people don’t get support to progress
Are people given support to progress at Bolton Cares?
Most people aren’t given support to progress here.
How we know this
In the last year, 75% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 12 people who took the Breakroom Quiz between July 2020 and March 2022.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
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Most people don’t get proper breaks
Do people at Bolton Cares get proper breaks?
Most people don’t get proper breaks.
How we know this
80% of people report that they don’t get to take proper breaks.Based on data from 10 people who took the Breakroom Quiz between September 2020 and March 2022.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
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Most people don’t feel treated with respect
Do people at Bolton Cares feel treated with respect by their managers?
Most people don’t feel treated with respect by their managers.
How we know this
70% of people say they’re not treated with respect by their managers.Based on data from 10 people who took the Breakroom Quiz between July 2020 and March 2022.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
How Bolton Cares ranks
Bolton Cares ranks joint 262nd to work for out of social care providers.
- 262= Meridian Health And Social Care
- 262= Bolton Cares
- 262= Direct Health
Rankings are based on Breakroom ratings for employers with 5 or more quiz responses, accurate as of 4 July 2022.
Bolton Cares job reviews
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Best thing
Team members and residents.
Worst thing
Not being listened to.
Bolton Cares Employee, October 2020
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Best thing
Helping people with disabilities
Worst thing
Long shifts
Bolton Cares Employee, July 2020