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Patient administrator at BMI Healthcare

People in this role may also be known as administrators.

15 peoples in this role at BMI Healthcare have taken the survey. How does this role compare to your current role? Take the survey to find out.

How much does BMI Healthcare pay patient administrator employees?

Patient administrator at BMI Healthcare
£8.81–11.33
Typical range
£8.80–13.74

Patient administrator employees at BMI Healthcare are typically paid £8.81–11.33 an hour, based on data from 15 employees.

Compare pay rates at BMI Healthcare

What is management like for patient administrator employees at BMI Healthcare?

41 employees told us the worst thing about their job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Bad
  • Head office doesn’t understand the frontline

    How we know this

    13% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 15 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Excellent
  • Managers are respectful

    How we know this

    75% of people say they’re treated with respect by their managers

    Based on information from 12 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Thinking of working at BMI Healthcare?

Take the Breakroom survey to see if BMI Healthcare is the best place for you. Find out where’s good and bad to work.

What are the hours like for patient administrator employees at BMI Healthcare?

41 employees told us the worst thing about their job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Bad
  • Less than 4 weeks notice of shifts

    How we know this

    • 50% report getting one week notice or less
    • 10% report getting two weeks notice
    • 0% report getting three weeks notice
    • 20% report getting four weeks notice or more
    • 20% report having a fixed rota

    Based on information from 10 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Contracts don’t match the hours people work

    How we know this

    57% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 7 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

Good
  • Easy to take sick leave

    How we know this

    71% of people report that it’s easy to take time off if they are sick

    Based on information from 14 job reviews

  • No short notice shift changes

    How we know this

    50% of people say their manager changes their shifts at the last minute

    Based on information from 10 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People get proper breaks

    How we know this

    64% of people report that they get to take proper breaks

    Based on information from 14 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People don’t worry about getting enough hours

    How we know this

    38% of people report they worry about getting enough hours

    Based on information from 8 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Excellent
  • Easy to book holiday

    How we know this

    93% of people report it’s easy to book holidays

    Based on information from 14 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good choice of shifts

    How we know this

    88% report that their manager gives them enough choice over which shifts they work

    Based on information from 8 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • No unpaid extra work

    How we know this

    22% of people report that they do extra work that they don’t get paid for

    Based on information from 9 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Here’s a recent review that mentions hours:

  • Best thing

    The hours , and friendly atmosphere

    Worst thing

    Not enough parking,not enough staff.

    7.8

    Employee, March 2021

    • £9.84 per hour
    • 25 or older

Find out what other people are saying about working at BMI Healthcare

What is career progression like for patient administrator employees at BMI Healthcare?

41 employees told us the worst thing about their job…

Find out what it is by taking the 3 minute survey.

Do your managers treat you with respect?

Not great
  • No career progression

    How we know this

    In the last year, 29% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 14 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Good
  • Enough training

    How we know this

    54% of people report they got enough training when they started working here

    Based on information from 13 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from patient administrator employees at BMI Healthcare

  • Best thing

    The location and sample eye drops

    Worst thing

    The logistic structure regarding the bank staff
    The structure that is used to run the service is very old school and has a lot of room for improvement

    4.0

    Administrator, April 2021

    • £9.00 per hour
  • Best thing

    Interaction with other departments and less stressful

    Worst thing

    Being isolated on your own at regular periods, less noticeable by managers on what you can really do.

    4.2

    Patient administrator, February 2021

    • £9.26 per hour
    • 25 or older
  • Best thing

    Caring for patients
    Health insurance
    People I work with

    Worst thing

    Stress a very busy times when short staffed

    7.5

    Patient administrator, January 2021

    • £9.11 per hour
    • 25 or older
  • Best thing

    I enjoy my job and have nice colleagues
    Good team work

    Worst thing

    Management not aware of work load

    6.4

    Patient administrator, December 2020

    • £9.47 per hour
    • 25 or older
  • Best thing

    College's busy

    Worst thing

    High demand lack of communication

    3.1

    Patient administrator, October 2020

    • £8.75 per hour
    • 25 or older

How BMI Healthcare ranks

BMI Healthcare ranks 33rd to work for in administrator employers

  1. 31 Equiniti
    5.8
  2. 32 Post Office
    5.7
  3. 33 BMI Healthcare
    5.2