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Working with customers

Only getting paid the time you are with a customer. I probably do about 40ish hours a week. But don’t get paid for inbetween calls only petrol

Meeting people and helping them, it’s so rewarding

Time keeping and travelling

The customers and staff

Not enough time for toilet breaks or lunch
Break

Our customers

Last minute changes.
Bad weather

The customers, seeing them smile when they see you walk in.

Spending more time driving than with the customers

The customers

Travel time between customers, and lots of travelling when if restructured could be better

Helping others making them smile

Doing a job I'm passionate about

Not being able to progress

Being out and about by myself

Some times it's lonely

Love meeting different people

Not enough training

I get to help people to do everyday activities and the best thing about my job is when someone says thank you or smiles that makes me feel like I have done a good job

It’s very stressful at time like any job is.

I get to manage myself

Insufficient time

Caring for the customer
Making relationships with other co workers

Little support from the office staff as they do not know the pressure we are under

The people

Job expectation beyond my role

My customers

Working double shifts and weekends

The customers that you become friends with

Driving too many miles back and forth place to place

Helping to care for the vulnerable

Running around

Making each person feel that they are special and they can stay independent as long as possible

End of lufe

Some customers

Zero hour contract

the people I care for

not having enough timw