Care assistant at Bluebird Care

People in this role may also be known as care workers and assistants or carer.

59 workers in this role at Bluebird Care have taken the survey.

How much does Bluebird Care pay care assistants?

Care assistant at Bluebird Care
£9.00–10.04
Typical range
£8.71–11.00

Care assistant employees at Bluebird Care are typically paid £9.00–10.04 an hour, based on data from 59 employees.

Compare pay rates at Bluebird Care

What is management like for care assistant employees at Bluebird Care?

77 employees told us the worst thing about this job…

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Not great
  • Head office doesn’t understand the frontline

    Do care assistants think Bluebird Care head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work

    How we know this

    58% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work

    Based on information from 48 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Excellent
  • Managers are respectful

    Do care assistants at Bluebird Care feel treated by respect by their managers?

    People feel treated with respect by their managers

    How we know this

    78% of people say they’re treated with respect by their managers

    Based on information from 51 job reviews

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

Here’s a recent review that mentions management:

  • Best thing

    I get to manage myself

    Worst thing

    Insufficient time

    4.4

    Carer, December 2020

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What are the hours like for care assistant employees at Bluebird Care?

77 employees told us the worst thing about this job…

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Bad
  • Less than 4 weeks notice of shifts

    How much notice do care assistants get of their shift pattern at Bluebird Care?

    People don’t get 4 weeks notice of when they’re working

    How we know this

    • 82% report getting one week notice or less
    • 9% report getting two weeks notice
    • 0% report getting three weeks notice
    • 2% report getting four weeks notice or more
    • 7% report having a fixed rota

    Based on information from 57 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Not great
  • Contracts don’t match the hours people work

    Do care assistants work the same number they are contracted for at Bluebird Care?

    Only some people work the same number of hours they’re contracted for

    How we know this

    73% of people report working 8 hours or more than they’re contracted for each week

    Based on information from 45 job reviews

    Why this matters

    At a good job, you should expect to work about the same number of hours that your contract guarantees you, most of the time.

    It’s useful to pick up or drop a few shifts here and there, but if you often work a lot more hours every week than you’re contracted for, a good job should guarantee them.

    This means you’re more likely to know when you’ll be working and how much you’ll earn in advance.

  • Shifts get changed at short notice

    Do Bluebird Care managers change care assistants shifts at short notice?

    Most managers change people’s shifts at short notice

    How we know this

    74% of people say their manager changes their shifts at the last minute

    Based on information from 53 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People don’t get proper breaks

    Do care assistants at Bluebird Care get proper breaks?

    Most people don’t get proper breaks

    How we know this

    74% of people report that they don’t get to take proper breaks

    Based on information from 46 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • People do unpaid extra work

    Do care assistants at Bluebird Care do extra work that they don't get paid for?

    Sometimes. Most people do unpaid extra work

    How we know this

    57% of people report that they do extra work that they don’t get paid for

    Based on information from 51 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Good
  • Easy to book holiday

    How easy is it for care assistants to book a holiday at Bluebird Care?

    Most people find it easy to book holidays

    How we know this

    57% of people report it’s easy to book holidays

    Based on information from 42 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it for care assistants to take sick leave at Bluebird Care?

    Most people find it easy to take sick leave

    How we know this

    50% of people report that it’s easy to take time off if they are sick

    Based on information from 48 job reviews

  • Good choice of shifts

    Do care assistants at Bluebird Care get to choose the shifts they work?

    Most people get enough choice over which shifts they work

    How we know this

    62% report that their manager gives them enough choice over which shifts they work

    Based on information from 55 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People don’t worry about getting enough hours

    Do care assistants at Bluebird Care worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    50% of people report they worry about getting enough hours

    Based on information from 56 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Here’s a recent review that mentions hours:

  • Best thing

    Love working with poeple
    Money ok. I'm in charge of what I do most of the time

    Worst thing

    Irregular hours and never get full hours required each week
    They change the rotas too much. Given some strenuous jobs that I find unbearable

    5.0

    Employee, June 2021

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What is career progression like for care assistants at Bluebird Care?

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Good
  • Opportunities to progress

    Are care assistants given support to progress at Bluebird Care?

    Most people are given support to progress here

    How we know this

    In the last year, 59% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 49 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Excellent
  • Enough training

    Do care assistants get enough training when they start at Bluebird Care?

    People get enough training when they start

    How we know this

    84% of people report they got enough training when they started working here

    Based on information from 57 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Latest reviews from care assistants at Bluebird Care

28 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Seeing the people I care for

    7.9

    Employee, July 2021

  • Best thing

    Love working with poeple
    Money ok. I'm in charge of what I do most of the time

    Worst thing

    Irregular hours and never get full hours required each week
    They change the rotas too much. Given some strenuous jobs that I find unbearable

    5.0

    Employee, June 2021

  • Best thing

    I like my job, I love working with people building relationships, seeing end results of caring for people watching them improve, feeling a sense of achievement.

    Worst thing

    Wasting petrol when the rota has been done wrong, being sent to a client when the have cancelled the call. Having my rota changed last minute to give to contract carers my clients which means I have less work. Being asked to do courses not paid when I get up at 4.30am to do a morning shift. Being treated badly by office staff, it’s family and friends.

    2.3

    Employee, June 2021

  • Best thing

    The clients are the best thing about the job

    Worst thing

    Rotas are late, called added last min without checking you are available, not paid travel time meaning you earn less the nmw. Office can be rude when you refuse to work like a donkey

    1.5

    Employee, June 2021

  • Best thing

    My clients and my colleagues

    7.8

    Employee, May 2021

  • Best thing

    Seeing the clients

    Worst thing

    Pay, travel, hours

    2.4

    Employee, April 2021

  • Best thing

    Friendly stuff and customers, flexible hours

    Worst thing

    Long hours work if u want to have a good pay

    8.9

    Employee, March 2021

  • Best thing

    choose your own hours

    Worst thing

    pay

    7.2

    Employee, March 2021

  • Best thing

    I get to meet many people and I do something I love. And I get paid for it.

    8.5

    Care assistant, February 2021

  • Best thing

    Working with customers

    Worst thing

    Only getting paid the time you are with a customer. I probably do about 40ish hours a week. But don’t get paid for inbetween calls only petrol

    5.2

    Care assistant, February 2021

  • Best thing

    Seeing the clients

    Worst thing

    Salary and cover

    2.3

    Employee, February 2021

  • Best thing

    Meeting people and helping them, it’s so rewarding

    Worst thing

    Time keeping and travelling

    2.1

    Care assistant, January 2021

  • Best thing

    The customers and staff

    Worst thing

    Not enough time for toilet breaks or lunch
    Break

    5.9

    Care assistant, January 2021

  • Best thing

    Our customers

    Worst thing

    Last minute changes.
    Bad weather

    5.8

    Carer, January 2021

  • Best thing

    The customers, seeing them smile when they see you walk in.

    Worst thing

    Spending more time driving than with the customers

    2.1

    Care assistant, January 2021

  • Best thing

    The customers

    Worst thing

    Travel time between customers, and lots of travelling when if restructured could be better

    2.8

    Carer, January 2021

  • Best thing

    Helping others making them smile

    3.8

    Care assistant, December 2020

  • Best thing

    Doing a job I'm passionate about

    Worst thing

    Not being able to progress

    6.3

    Carer, December 2020

  • Best thing

    Being out and about by myself

    Worst thing

    Some times it's lonely

    7.5

    Care assistant, December 2020

  • Best thing

    Love meeting different people

    Worst thing

    Not enough training

    2.6

    Care assistant, December 2020

  • Best thing

    I get to help people to do everyday activities and the best thing about my job is when someone says thank you or smiles that makes me feel like I have done a good job

    Worst thing

    It’s very stressful at time like any job is.

    7.0

    Care assistant, December 2020

  • Best thing

    I get to manage myself

    Worst thing

    Insufficient time

    4.4

    Carer, December 2020

  • Best thing

    Caring for the customer
    Making relationships with other co workers

    Worst thing

    Little support from the office staff as they do not know the pressure we are under

    2.3

    Carer, November 2020

  • Best thing

    My customers

    Worst thing

    Working double shifts and weekends

    6.7

    Home carer, November 2020

  • Best thing

    The customers that you become friends with

    Worst thing

    Driving too many miles back and forth place to place

    2.0

    Care assistant, October 2020

  • Best thing

    Helping to care for the vulnerable

    Worst thing

    Running around

    3.8

    Carer, October 2020

  • Best thing

    Making each person feel that they are special and they can stay independent as long as possible

    Worst thing

    End of lufe

    8.0

    Care assistant, October 2020

  • Best thing

    Some customers

    Worst thing

    Zero hour contract

    2.9

    Carer, September 2020

Latest vacancies for care assistants at Bluebird Care

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How Bluebird Care ranks

Bluebird Care ranks joint 80th to work for in care worker or assistant employers

  1. 80= Barchester Healthcare
    5.0
  2. 80= Bluebird Care
    5.0
  3. 80= Four Seasons Health Care
    5.0