Betfred
Betfred is a gambling and betting company. They have betting shops across the UK.
betfred.comBetfred job reviews
Showing 66 reviews
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Best thing
The people and the type of work that is enjoyable.
Worst thing
Pay, feeling dismissed by higher management.
Report this reviewQuality auditor at Betfred, May 2026
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Best thing
The customers I've built relationships with
Worst thing
Management are awful, your never right always wrong, nothing is good enough and you never get praise
Report this reviewDeputy manager at Betfred, September 2025
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Best thing
Relaxed rotas
4 day working weekWorst thing
Higher ups not interested
Lack of progression
Bad industryReport this reviewDeputy manager at Betfred, June 2025
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Best thing
The customers and I like sport
Worst thing
The customers who don't respect u
Report this reviewCustomer service assistant at Betfred, May 2025
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Best thing
Working while it's busy
Worst thing
When it's quiet
Report this reviewAssistant manager at Betfred, February 2025
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Best thing
My colleagues
Worst thing
Low wages. Very old computers .
Report this reviewAssistant sales manager at Betfred, December 2024
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Best thing
People
Worst thing
Hours, management, abuse from customers, pressure put on us.
Report this reviewAssistant sales manager at Betfred, August 2024
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Worst thing
Long hours no. Real breaks
Report this reviewCashier at Betfred, April 2024
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Best thing
Less stress sitting job
Worst thing
Pay is basic and holiday has to be give 28 days straight of need by the staff
Report this reviewCashier at Betfred, April 2024
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Best thing
Pay and low stress
Worst thing
Some customers can be rude or violent
Report this reviewAssistant manager at Betfred, March 2024
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Best thing
You can have a drink at any time and eat and chat
Worst thing
Left on own for hours
Not enough staff long working hoursReport this reviewAssistant sales manager at Betfred, March 2024
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Best thing
Chatting to people
Worst thing
Area team are rude and ignorant
Report this reviewSales assistant at Betfred, March 2024
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Best thing
Tips
No clocking in or out systemWorst thing
Favouritism by area team
Staff always leaving early
Lazy staff
Area team doesn't care what's going on in shops.
No chance to progress unless your area team favourite.Report this reviewDeputy manager at Betfred, September 2023
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Best thing
Reward scheme
Customers
TipsWorst thing
Last minute rota changes
Short staffed
Employing anybody with properly vetting them out
Training is outdatedReport this reviewSales manager at Betfred, September 2023
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Worst thing
The everyday customers who are aggressive and rude and how you deal with so much money with very little protection
Report this reviewAssistant sales manager at Betfred, August 2023
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Best thing
Nothing.
Worst thing
Awful customers, managers are useless, admin take you for a joke. Area manager does nothing but bang out emails. Pay rates aren't fair. A cashier who doesn't have to worry about the safe security etc gets 10.90 and a dep manager gets 11.20 not fair at all. No training other staff sit doing nothing. Whole company is a joke.
Report this reviewDeputy manager at Betfred, April 2023
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Best thing
The pay is good. Extras are ok.
Worst thing
Slight disconnected between heads office and the shop.
Report this reviewDuty manager at Betfred, April 2023
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Best thing
I get paid every four weeks
Worst thing
Customers and long days with little break
Report this reviewAssistant manager at Betfred, January 2023
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Best thing
The people
Worst thing
No career ladder
Report this reviewSales assistant at Betfred, December 2022
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Best thing
Good wage
Worst thing
Getting called names by customers and a bunch of abuse
Report this reviewDeputy manager at Betfred, November 2022
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Best thing
Easy when things are going well
Worst thing
Management, pay, rotas shift patterns
Report this reviewEmployee at Betfred, November 2022
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Worst thing
Long hours in a shop even when no customers hour upon hour with out customers
Report this reviewManager at Betfred, September 2022
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Best thing
Easy money, friendly customers and skill gaining
Worst thing
Trading Hours and Pay
Report this reviewEmployee at Betfred, August 2022
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Best thing
The stafd are amazing and friends and will do anything they can to help you
Worst thing
The hours can be horrendous doing 14r hour shifts back to back
Report this reviewASM at Betfred, July 2022
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Best thing
Flexibility
Worst thing
Working upto 14 by yourself
Report this reviewManager at Betfred, July 2022
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Best thing
The team I work with and how relaxed the job is
Worst thing
There are times we're there is nothing to do as the industry is quiet since the pandemic
Report this reviewASM at Betfred, July 2022
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Best thing
Relaxed work environment, no uniforms needed. Holiday entitlement and contractual sick leave. Good work/life balance on nights.
Worst thing
Problem customers
Report this reviewCustomer service advisor at Betfred, July 2022
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Best thing
Good for students and young people as the pay is now good for under 25's
Worst thing
Hours
Report this reviewDeputy manager at Betfred, June 2022
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Best thing
Some of the customers
Worst thing
Some colleagues
Report this reviewEmployee at Betfred, March 2022
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Best thing
Customers and colleague's
Worst thing
Rude threatening or violent customers , being conned
Report this reviewManager at Betfred, March 2022
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Best thing
Customer interaction
Worst thing
A lot of responsibility
Report this reviewAssistant manager at Betfred, February 2022
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Best thing
Some great customers
Worst thing
Hardly any staff and the managers take all of the overtime
Report this reviewEmployee at Betfred, February 2022
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Best thing
Tips from customers
Get paid to watch sportWorst thing
Hours are long
Pay is appalling
Upper management are rude and manipulative
Don’t get proper breaks
Customers can get angry and sometimes violent
Left to work solo for long periods of time
Always understaffedReport this reviewManager at Betfred, February 2022
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Best thing
The staff you work with in your shop
Worst thing
Higher management, low pay, extremely long hours, lack of understanding from head office, abuse from the customers
Report this reviewEmployee at Betfred, February 2022
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Best thing
The people you get to work with, customers are usually amazing and other staff are always a good time.
Worst thing
The rest of the job, if something goes wrong you are conditioned to fear reporting it, I'm on suspension right now due to a mistake that I made only because of tiredness and stress piled with being told my gran was dying, head office have no idea what's going on and most likely they don't care.
Report this reviewSales manager at Betfred, February 2022
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Best thing
The employees and customers
Worst thing
The travel
Report this reviewDeputy manager at Betfred, February 2022
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Best thing
The shop staff but not the area management
Worst thing
Staff turnover, heavy work load, unreasonable requests
Report this reviewDeputy manager at Betfred, January 2022
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Best thing
Shop team
Worst thing
Area management and harassment to do overtime
Report this reviewManager at Betfred, December 2021
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Best thing
The other staff, the nice customers
Worst thing
Unsociable hours sometimes
Report this reviewAssistant sales manager at Betfred, September 2021
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Best thing
Paid in time
Worst thing
Difficult customers and poor middle management
Report this reviewCashier at Betfred, September 2021
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Best thing
Chance to converse with the public on a normal level
Worst thing
Talking to customers who have issues with money, long hours, robbery, staff theft, violence, etc
Report this reviewDeputy store manager at Betfred, August 2021
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Best thing
Colleagues
Worst thing
Higher management worse people I have ever known,half of them don’t know what they are doing
Report this reviewAssistant manager at Betfred, July 2021
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Best thing
Best thing about my job is that most of my customers are nice, friendly people, I get on well with my colleagues and see me of my day is good as we have fun chatting and joking with customers.
Worst thing
My employer has absolutely no consideration for my wellbeing. After 10 years of service if we dropped dead tomorrow, their only consideration would be who is going to cover my shifts. They have no loyalty, flexibility, decency or consideration towards staff. Their one and only priority is how much money can I make for them and how much more work would hey can get from me without having to pay for it.
Report this reviewEmployee at Betfred, July 2021
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Best thing
Customers and work friends
Worst thing
Manager!
Report this reviewDeputy manager at Betfred, July 2021
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Best thing
If your single and go no kids or any responsibility or your student get this job.
Worst thing
Long hours, evening and weekends.
Report this reviewEmployee at Betfred, June 2021
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Best thing
Colleagues, majority of customers are friendly.
Worst thing
Boredom, long hours, poor pay.
Report this reviewCashier at Betfred, June 2021
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Best thing
Stable and loads of hours if needed
Worst thing
Customer disputes
Report this reviewSales manager at Betfred, March 2021
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Best thing
The team
Worst thing
Unsociable hours, no break, long days
Report this reviewAssistant sales manager at Betfred, March 2021
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Best thing
Very flexible and a great team
Worst thing
Angry customer
Report this reviewDeputy manager at Betfred, February 2021
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Best thing
The 5 other people I work with. Nothing good about the actual job.
Worst thing
The pay, hours, management, customers, long boring days.
Report this reviewAssistant sales manager at Betfred, February 2021