Best Western

Unclaimed profile

Uh oh. Best Western hasn’t committed to creating great jobs yet.

Breakroom helps companies reach the next generation of candidates.

If you’re from head office, sign up here to get started on your Breakroom journey.

Claim your profile

Dismiss

Best Western is a hotel operator. They have hotels in the UK and internationally.

bestwestern.co.uk

Best Western job reviews

Showing 23 reviews

  • Best thing

    Food and colleagues

    Worst thing

    Miss treatment, nepotism, overworked

    4.1

    Best Western Employee, February 2024

  • Best thing

    Variety of job roles and responsibilities and engaging with guests more. Less busy.

    Worst thing

    Unpredictable sometimes of when it’s busy and not enough staff

    9.4

    Best Western Employee, January 2024

  • Best thing

    Good pay and nice co workers, enjoyable

    Worst thing

    boss is very temperamental, don’t get enough days off, your mental health isn’t considered

    1.0

    Best Western Bar staff, September 2023

  • Best thing

    There isn't much great about this job

    Worst thing

    Working alone in a environment that has so many risks.

    1.5

    Best Western Night Porter, August 2023

  • Best thing

    In general helping and talking to customers, ensuring they are happy and such.

    Worst thing

    Many bad turn around shifts such as 11pm finish 7am start, landlords refuse to hire more managers even though we are in dire need, and rarely getting fed anything reasonable even when on a long shift, today i had a pre grated cheese sandwich.

    1.1

    Best Western Employee, May 2023

  • Want to reply to reviews as an employer? Claim your profile
  • Worst thing

    Offered full time work but was put on 0 hrs contract - regularly don't see upwards of 18hrs a week

    3.0

    Best Western Food and beverage assistant, April 2023

  • Best thing

    Shift timings are good to work around life outside of work

    Worst thing

    Living in and being made to stay in on a night if your in a night call which is unpaid for

    5.5

    Best Western Receptionist, February 2023

  • Best thing

    The friends I have made through working in the same place

    Worst thing

    I don't enjoy it. It's physically very exhausting

    3.5

    Best Western Food and beverage assistant, December 2022

  • Best thing

    The environment
    The staff
    The events

    Worst thing

    Pay
    Overstaffed/ understaffed
    Not enough shifts

    4.2

    Best Western Employee, November 2022

  • Best thing

    The social aspect of it. Being able to work and have fun are important to me

    Worst thing

    It can be hard to deal with difficult customers or colleagues

    8.0

    Best Western Food and beverage assistant, July 2022

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    The regular customers who treat you like you're human, who chat and genuinely care about your life

    Worst thing

    The owners and some managers treating staff like they're expendable but being annoyed when people won't come to work when cover is needed

    2.1

    Best Western Employee, July 2022

  • Best thing

    The staff I work with

    Worst thing

    The hours
    It's a very physically exhausting job

    3.0

    Best Western Food and beverage assistant, June 2022

  • Best thing

    The staff I work with

    Worst thing

    The hours, it's very physically exhausting job

    3.2

    Best Western Food and beverage assistant, June 2022

  • Best thing

    Working with a team that cares

    Worst thing

    Physically demanding, fast pace environment can be hectic

    8.6

    Best Western Employee, May 2022

  • Best thing

    Get to sit on your phone half the time.

    Worst thing

    Boring

    6.4

    Best Western Employee, May 2022

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    I loved interacting with the customers because they were all so friendly. Any customer aspect like taking phone calls, I was really keen of.

    Worst thing

    No breaks- I could’ve Been working 8 hours and I don’t get a break, and I always got shouted at if I ever sat down. Was very difficult to give feedback to my manager of the department

    5.0

    Best Western Employee, April 2022

  • Best thing

    Colleagues are nice enough

    Worst thing

    Customers don't understand why things take longer if its busy

    2.8

    Best Western Waitress, March 2022

  • Best thing

    The people I work with are almost like a family away from home

    Worst thing

    Employers don’t care enough about staff mental health

    3.0

    Best Western Food and beverage assistant, January 2022

  • Best thing

    The staff team are all lovely and supportive of eachother

    Worst thing

    Too many hours and hard to get time off on my chosen day each week.

    5.1

    Best Western Employee, August 2021

  • Best thing

    The people are great. Very caring.

    Worst thing

    The people. Sometimes the communication is rubbish

    3.9

    Best Western Duty manager, July 2021

  • Want to reply to reviews as an employer? Claim your profile
  • Best thing

    I'm left alone to get no with my job

    Worst thing

    Can't get the meterials I need to do the job properly

    6.0

    Best Western Employee, April 2021

  • Best thing

    Colleagues and guest we meet

    Worst thing

    Communication and lack of fair working

    8.0

    Best Western Housekeeper, March 2021

  • Best thing

    The staff and chatting with customers

    Worst thing

    Stress
    Bad hours
    Low pay for the amount of work we are asked to do
    Constantly changing shifts
    Asking for days off and then being put in those days

    2.1

    Best Western Waiter, July 2020