Best Western
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DismissBest Western is a hotel operator. They have hotels in the UK and internationally.
bestwestern.co.ukBest Western job reviews
Showing 23 reviews
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Best thing
Food and colleagues
Worst thing
Miss treatment, nepotism, overworked
Best Western Employee, February 2024
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Best thing
Variety of job roles and responsibilities and engaging with guests more. Less busy.
Worst thing
Unpredictable sometimes of when it’s busy and not enough staff
Best Western Employee, January 2024
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Best thing
Good pay and nice co workers, enjoyable
Worst thing
boss is very temperamental, don’t get enough days off, your mental health isn’t considered
Best Western Bar staff, September 2023
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Best thing
There isn't much great about this job
Worst thing
Working alone in a environment that has so many risks.
Best Western Night Porter, August 2023
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Best thing
In general helping and talking to customers, ensuring they are happy and such.
Worst thing
Many bad turn around shifts such as 11pm finish 7am start, landlords refuse to hire more managers even though we are in dire need, and rarely getting fed anything reasonable even when on a long shift, today i had a pre grated cheese sandwich.
Best Western Employee, May 2023
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Worst thing
Offered full time work but was put on 0 hrs contract - regularly don't see upwards of 18hrs a week
Best Western Food and beverage assistant, April 2023
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Best thing
Shift timings are good to work around life outside of work
Worst thing
Living in and being made to stay in on a night if your in a night call which is unpaid for
Best Western Receptionist, February 2023
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Best thing
The friends I have made through working in the same place
Worst thing
I don't enjoy it. It's physically very exhausting
Best Western Food and beverage assistant, December 2022
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Best thing
The environment
The staff
The eventsWorst thing
Pay
Overstaffed/ understaffed
Not enough shiftsBest Western Employee, November 2022
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Best thing
The social aspect of it. Being able to work and have fun are important to me
Worst thing
It can be hard to deal with difficult customers or colleagues
Best Western Food and beverage assistant, July 2022
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Best thing
The regular customers who treat you like you're human, who chat and genuinely care about your life
Worst thing
The owners and some managers treating staff like they're expendable but being annoyed when people won't come to work when cover is needed
Best Western Employee, July 2022
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Best thing
The staff I work with
Worst thing
The hours
It's a very physically exhausting jobBest Western Food and beverage assistant, June 2022
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Best thing
The staff I work with
Worst thing
The hours, it's very physically exhausting job
Best Western Food and beverage assistant, June 2022
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Best thing
Working with a team that cares
Worst thing
Physically demanding, fast pace environment can be hectic
Best Western Employee, May 2022
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Best thing
Get to sit on your phone half the time.
Worst thing
Boring
Best Western Employee, May 2022
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Best thing
I loved interacting with the customers because they were all so friendly. Any customer aspect like taking phone calls, I was really keen of.
Worst thing
No breaks- I could’ve Been working 8 hours and I don’t get a break, and I always got shouted at if I ever sat down. Was very difficult to give feedback to my manager of the department
Best Western Employee, April 2022
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Best thing
Colleagues are nice enough
Worst thing
Customers don't understand why things take longer if its busy
Best Western Waitress, March 2022
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Best thing
The people I work with are almost like a family away from home
Worst thing
Employers don’t care enough about staff mental health
Best Western Food and beverage assistant, January 2022
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Best thing
The staff team are all lovely and supportive of eachother
Worst thing
Too many hours and hard to get time off on my chosen day each week.
Best Western Employee, August 2021
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Best thing
The people are great. Very caring.
Worst thing
The people. Sometimes the communication is rubbish
Best Western Duty manager, July 2021
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Best thing
I'm left alone to get no with my job
Worst thing
Can't get the meterials I need to do the job properly
Best Western Employee, April 2021
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Best thing
Colleagues and guest we meet
Worst thing
Communication and lack of fair working
Best Western Housekeeper, March 2021
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Best thing
The staff and chatting with customers
Worst thing
Stress
Bad hours
Low pay for the amount of work we are asked to do
Constantly changing shifts
Asking for days off and then being put in those daysBest Western Waiter, July 2020