Barnardo’s

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Barnardo’s is a charity. They provide services for children and young people.

barnardos.org.uk

Barnardo’s job reviews

Showing 27 reviews

  • Best thing

    The staff I work with and regular customers.

    Worst thing

    Work/life balance doesn't exist

    6.4

    Barnardo’s Sales associate, January 2024

  • Best thing

    Each day is different and challenging

    Worst thing

    Hours and dirty donations

    4.9

    Barnardo’s Manager, December 2023

  • Best thing

    It's great going through the bags of donations and sorting through can be very rewarding. It is a diverse job and as long as your colleagues are good it's great.

    Worst thing

    Management have overwhelming expectations for productivity. You dint get paid to be in store early to set up and to clock off. It's difficult to get your full hour for lunch which you are not paid for. The role is quite demanding for the pay, you are expected to do alot and it's not worth it. A store associate is expected to be able to do everything the manager is and will be expected to cover the manager when required. For no extra pay. Even managers pay is not great. Would not recommend as a career

    2.4

    Barnardo’s Sales associate, August 2023

  • Best thing

    Satisfying and get to meet great people.

    Worst thing

    Long hours, unpaid for extra work and many times don't get a lunch.

    4.1

    Barnardo’s Store manager, May 2023

  • Best thing

    You get to pick your own working days.

    Worst thing

    Not enough help, too many things asked of you & you don't get a break.

    1.9

    Barnardo’s Manager, March 2023

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  • Best thing

    My team, custmers

    Worst thing

    No respect, from above. No matter what you do it's never enough

    1.9

    Barnardo’s Shop manager, February 2023

  • Best thing

    Managing my own work

    Worst thing

    Long travel hours

    9.5

    Barnardo’s Service engineer, December 2022

  • Best thing

    The best thing really is the team I work with. Well most of them. The kids are funny too. Other than that. Nothing else.

    Worst thing

    Management. Hours. Unbothered behaviour of mental health. Stress. Understaffed always

    3.7

    Barnardo’s Early years practitioner, October 2022

  • Best thing

    Holidays

    Worst thing

    Small knitted work place

    7.7

    Barnardo’s Early years practitioner, May 2022

  • Best thing

    Customers

    Worst thing

    Back stabbing team.
    Taking holidays and then getting called in to work.
    You eat your lunch whilst you’re working.
    Very little support.
    Those above you have very little idea of what goes on.

    2.5

    Barnardo’s Manager, April 2022

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  • Best thing

    The customers

    Worst thing

    Area management, gossip, lack of work life balance, not being able to take breaks or toilet breaks when working alone, no appreciation, no encouragement for new ideas, annual leave requests ignored but managers can book what they like

    2.1

    Barnardo’s Sales assistant, March 2022

  • Best thing

    Meetin customers and I work with a great team

    Worst thing

    Higher management

    3.2

    Barnardo’s Assistant manager, February 2022

  • Best thing

    Customers, some coworkers and volunteers

    Worst thing

    Have to be on till all day due to having hours cut. Too reliant on volunteers who can simply choose not to turn up - which is fine, but without the paid staff hours nothing can get done in store. Despite this you are still expected to hit unrealistic budgets. Management keeps staff in the dark about important decisions and area managers have obvious favourites who will be informed of things before others are.

    2.1

    Barnardo’s Shop manager, August 2021

  • Best thing

    Colleagues & direct work

    Worst thing

    ICT systems

    9.4

    Barnardo’s Employee, August 2021

  • Best thing

    Coworkers, interesting stock to sort through

    Worst thing

    Skeleton staff, expected to recruit volunteers to make up hours, expected to work more than contracted hours with no pay, huge workload and unrealistic targets leading to not being able to take breaks

    1.4

    Barnardo’s Store manager, July 2021

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  • Best thing

    The volunteers and some lovely customers

    Worst thing

    No support from higher management
    No understanding of our job roles
    Very stressful
    No breaks, can't take all annual leave
    Sales associate development and follow up on existent therefore left to deal with unsuitable paid staff
    A worthy cause who believe in helping children,just a shame this doesn't extend to their staff and their families

    2.0

    Barnardo’s Branch manager, July 2021

  • Best thing

    Meeting people.

    Worst thing

    Not being informed of what's happening. The rotas.

    2.8

    Barnardo’s Sales assistant, July 2021

  • Best thing

    Friendly supportive colleagues and rewarding work

    Worst thing

    Weekend work

    9.8

    Barnardo’s Employee, June 2021

  • Best thing

    The people. My small team and customers.

    Worst thing

    Bullying hierarchy who are so full of themselves. Awful customers.

    3.4

    Barnardo’s Store manager, June 2021

  • Best thing

    Meeting new people

    Worst thing

    Targets and pressure from abm

    3.2

    Barnardo’s Deputy manager, May 2021

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  • Best thing

    Working with volunteers and making friends watching them progress

    Worst thing

    Worklife balance, breaks not paid, altho we do not manage to get regular breaks

    1.8

    Barnardo’s Store manager, May 2021

  • Best thing

    Having a bond with many of the regular customers and knowing I'm doing something good while employed. I love going through donations as you never know what you'll get

    Worst thing

    You never know what will be in a donation bag

    9.6

    Barnardo’s Store assistant, April 2021

  • Best thing

    Compliments from customers. The team I work with.

    Worst thing

    Upper management treating staff badly and forcing jobs onto staff at store level. Unrealistic targets and workload

    2.3

    Barnardo’s Sales assistant, October 2020

  • Best thing

    The people I work with and the charity as a whole

    Worst thing

    Ignorant customers

    7.0

    Barnardo’s Sales associate, August 2020

  • Best thing

    People, the work we do

    Worst thing

    The hours. 5 days a week work. Too much to do in the role

    8.3

    Barnardo’s Leaving care worker, July 2020

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  • Best thing

    Freedom to be my own boss

    Worst thing

    Most customers

    8.4

    Barnardo’s Store manager, February 2020

  • Best thing

    Working for a charity

    Worst thing

    Never get breaks, dont get paid for the hours worked, dont get back till late so kids already in bed, area managers and higher up dont understand the stress of shop work and just demand, no lunch break as you cant leve the shop

    2.3

    Barnardo’s Sales associate, November 2019