Store associate at Barnardo’s

People in this role may also be known as retail and sales assistants or sales assistant.

6 workers in this role at Barnardo’s have taken the survey.

How much does Barnardo’s pay store associates?

Store associate at Barnardo’s
£8.03–9.08
Typical range
£7.00–10.00

Store associate employees at Barnardo’s are typically paid £8.03–9.08 an hour, based on data from 6 employees.

Compare pay rates at Barnardo’s

What is management like for store associate employees at Barnardo’s?

24 employees told us the worst thing about this job…

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Not great
  • Head office doesn’t understand the frontline

    Do store associates think Barnardo’s head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work

    How we know this

    33% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work

    Based on information from 6 job reviews

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

Here’s a recent review that mentions management:

  • Best thing

    The volunteers and some lovely customers

    Worst thing

    No support from higher management
    No understanding of our job roles
    Very stressful
    No breaks, can't take all annual leave
    Sales associate development and follow up on existent therefore left to deal with unsuitable paid staff
    A worthy cause who believe in helping children,just a shame this doesn't extend to their staff and their families

    3.1

    Employee, July 2021

    • £19,400 per year, working a 45 hour week
    • 45–54 years old

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What are the hours like for store associate employees at Barnardo’s?

24 employees told us the worst thing about this job…

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Bad
  • Shifts get changed at short notice

    Do Barnardo’s managers change store associates shifts at short notice?

    Managers change people’s shifts at short notice

    How we know this

    83% of people say their manager changes their shifts at the last minute

    Based on information from 6 job reviews

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • People do unpaid extra work

    Do store associates at Barnardo’s do extra work that they don't get paid for?

    Yes. People do unpaid extra work

    How we know this

    80% of people report that they do extra work that they don’t get paid for

    Based on information from 5 job reviews

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Not great
  • Hard to choose shifts

    Do store associates at Barnardo’s get to choose the shifts they work?

    Most people don’t get enough choice over which shifts they work

    How we know this

    40% report that their manager gives them enough choice over which shifts they work

    Based on information from 5 job reviews

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • People don’t get proper breaks

    Do store associates at Barnardo’s get proper breaks?

    Most people don’t get proper breaks

    How we know this

    40% of people report that they get to take proper breaks

    Based on information from 5 job reviews

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Less than 4 weeks notice of shifts

    How much notice do store associates get of their shift pattern at Barnardo’s?

    Most people don’t get 4 weeks notice of when they’re working

    How we know this

    • 17% report getting one week notice or less
    • 50% report getting two weeks notice
    • 0% report getting three weeks notice
    • 33% report getting four weeks notice or more
    • 0% report having a fixed rota

    Based on information from 6 job reviews

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

Good
  • People don’t worry about getting enough hours

    Do store associates at Barnardo’s worry about hours?

    Most people don’t worry about getting enough hours

    How we know this

    40% of people report they worry about getting enough hours

    Based on information from 5 job reviews

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

Excellent
  • Easy to book holiday

    How easy is it for store associates to book a holiday at Barnardo’s?

    People find it easy to book holidays

    How we know this

    80% of people report it’s easy to book holidays

    Based on information from 5 job reviews

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Easy to take sick leave

    How easy is it for store associates to take sick leave at Barnardo’s?

    People find it easy to take sick leave

    How we know this

    80% of people report that it’s easy to take time off if they are sick

    Based on information from 5 job reviews

Here’s a recent review that mentions hours:

  • Best thing

    Working for a charity

    Worst thing

    Never get breaks, dont get paid for the hours worked, dont get back till late so kids already in bed, area managers and higher up dont understand the stress of shop work and just demand, no lunch break as you cant leve the shop

    3.3

    Sales associate, November 2019

    • Manages people
    • £9.00 per hour
    • 25–34 years old

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What is career progression like for store associates at Barnardo’s?

24 employees told us the worst thing about this job…

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Good
  • Enough training

    Do store associates get enough training when they start at Barnardo’s?

    Most people get enough training when they start

    How we know this

    60% of people report they got enough training when they started working here

    Based on information from 5 job reviews

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

Excellent
  • Opportunities to progress

    Are store associates given support to progress at Barnardo’s?

    People are given support to progress here

    How we know this

    In the last year, 80% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role

    Based on information from 5 job reviews

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

Latest reviews from store associates at Barnardo’s

2 employees left their honest reviews of this employer…

You can read them by joining Breakroom for free today.

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  • Best thing

    Meeting people.

    Worst thing

    Not being informed of what's happening. The rotas.

    4.0

    Employee, July 2021

    • £8.80 per hour
    • 45–54 years old
  • Best thing

    Having a bond with many of the regular customers and knowing I'm doing something good while employed. I love going through donations as you never know what you'll get

    Worst thing

    You never know what will be in a donation bag

    8.9

    Employee, April 2021

    • £9.15 per hour

How Barnardo’s ranks

Barnardo’s ranks joint 91st to work for in retail or sales assistant employers

  1. 91= Barnardo’s
    5.6
  2. 91= Dreams
    5.6
  3. 91= Jollyes Pet Superstore
    5.6