Barnardo’s job reviews
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Best thing
Customers, some coworkers and volunteers
Worst thing
Have to be on till all day due to having hours cut. Too reliant on volunteers who can simply choose not to turn up - which is fine, but without the paid staff hours nothing can get done in store. Despite this you are still expected to hit unrealistic budgets. Management keeps staff in the dark about important decisions and area managers have obvious favourites who will be informed of things before others are.
Employee, August 2021
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Best thing
Colleagues & direct work
Worst thing
ICT systems
Employee, August 2021
12 more employees left their honest reviews of this employer…
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Best thing
Coworkers, interesting stock to sort through
Worst thing
Skeleton staff, expected to recruit volunteers to make up hours, expected to work more than contracted hours with no pay, huge workload and unrealistic targets leading to not being able to take breaks
Employee, July 2021
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Best thing
The volunteers and some lovely customers
Worst thing
No support from higher management
No understanding of our job roles
Very stressful
No breaks, can't take all annual leave
Sales associate development and follow up on existent therefore left to deal with unsuitable paid staff
A worthy cause who believe in helping children,just a shame this doesn't extend to their staff and their familiesEmployee, July 2021
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Best thing
Meeting people.
Worst thing
Not being informed of what's happening. The rotas.
Employee, July 2021
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Best thing
Friendly supportive colleagues and rewarding work
Worst thing
Weekend work
Employee, June 2021
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Best thing
The people. My small team and customers.
Worst thing
Bullying hierarchy who are so full of themselves. Awful customers.
Employee, June 2021
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Best thing
Meeting new people
Worst thing
Targets and pressure from abm
Employee, May 2021
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Best thing
Working with volunteers and making friends watching them progress
Worst thing
Worklife balance, breaks not paid, altho we do not manage to get regular breaks
Employee, May 2021
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Best thing
Having a bond with many of the regular customers and knowing I'm doing something good while employed. I love going through donations as you never know what you'll get
Worst thing
You never know what will be in a donation bag
Employee, April 2021
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Best thing
Compliments from customers. The team I work with.
Worst thing
Upper management treating staff badly and forcing jobs onto staff at store level. Unrealistic targets and workload
Sales assistant, October 2020
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Best thing
The people I work with and the charity as a whole
Worst thing
Ignorant customers
Sales associate, August 2020
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Best thing
Freedom to be my own boss
Worst thing
Most customers
Store manager, February 2020
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Best thing
Working for a charity
Worst thing
Never get breaks, dont get paid for the hours worked, dont get back till late so kids already in bed, area managers and higher up dont understand the stress of shop work and just demand, no lunch break as you cant leve the shop
Sales associate, November 2019